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Touchstone® Telephony
TM608 Installation Guide
ARSVD01166
Release 6 Standard 1.0
Date: December 2008
© 2008 ARRIS
All rights reserved
Pr inted in the USA
The infor mation in this document is subject to change without notice. The statements, configurations, technical data,
and recommendations in this document are believed to be accurate and reliable, but are presented without express or
implied warranty. Users must take full responsibility for their applications of any products specified in this document.
The infor mation in this document is proprietar y to ARRIS.
Protected under one or more of the following patents: 7,031,453; 7,100,011. Other patents pending or applied for.
ARRIS and Touchstone are trademar ks or registered trademar ks of ARRIS. All other trademar ks and registered
trademar ks are the property of their respective holders.
Chapter 1: Planning the Installation
Use this chapter to plan the Telephony Modem installation.
Chapter 2: Installing the Telephony Modem
Use this chapter to install the Telephony Modem.
Chapter 3: Troubleshooting Information
This chapter describes troubleshooting features.
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Related Manuals for Arris Touchstone TM608
Summary of Contents for Arris Touchstone TM608
- Page 1 Protected under one or more of the following patents: 7,031,453; 7,100,011. Other patents pending or applied for. ARRIS and Touchstone are trademar ks or registered trademar ks of ARRIS. All other trademar ks and registered trademar ks are the property of their respective holders.
- Page 2 Touchstone® Telephony Release 6 Standard 1.0 December 2008...
- Page 3 Publication History December 2008 Release 6 Standard 1.0 version of this document. TM608 Installation Guide Release 6 Standard 1.0 December 2008...
- Page 4 Publication History Touchstone® Telephony Release 6 Standard 1.0 December 2008...
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Page 5: Table Of Contents
Spacing ..................9 Other Considerations ..............9 Procedure: Rack-Mounting the Telephony Modem ......11 Required Tools ................11 Procedure: Connecting Cables ............12 Telephone Connector Pinouts ........... 12 Recommendations ..............13 TM608 Installation Guide Release 6 Standard 1.0 December 2008... - Page 6 Contents Rear Panel Connectors ............. 14 Subscr iber Connections ............14 Grounding Requirements ............14 Tools ..................14 Tr oubleshooting Information Front Panel LEDs ................15 Po wer-On Self Test Failure Patter n ........... 15 Foreign Voltage Patter n ............15 Patter ns: Nor mal Operation ............
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Page 7: About This Document
• TM608G/CE: North Amercian DOCSIS, 115-240V AC power with European power cord; 8 telephony lines with battery backup Safety Requirements ARRIS Telephony Modems comply with the applicable requirements for per- formance, construction, labeling, and information when used as outlined below:... - Page 8 viii About this Document CAUTION Risk of explosion Replacing the battery with an incorrect type, heating a battery above 75°C, or incinerating a battery, can cause product failure and a risk of fire or battery explosion. Dispose of used batteries according to the instructions. The battery used in this device may present a risk of fire or explosion when heated above 75°C or incinerated.
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Page 9: Radio Frequency Emissions And Immunity
The FCC advises that any unauthorized changes or modifications may void the user’s authority to operate this equipment. For more information on FCC conformity, please contact: ARRIS Group, 3871 Lakefield Drive, Suite 300, Suwanee, GA 30024. This product was FCC certified under test conditions that included the use of the supplied cables between system components. - Page 10 About this Document As indicated by this symbol, disposal of this product is governed by Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE). WEEE could poten- tially prove harmful to the environment; as such, upon disposal of the Telephony Modem the Directive requires that this product must not be disposed as unsorted municipal waste, but rather collected sepa-...
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Page 11: Planning The Installation
The wiring closet must provide access to power, telephony, and network facilities as described in this chapter. The Telephony Modem can be wall-mounted using the included wall-mount- ing brackets. ARRIS recommends wall-mounting to a plywood surface. TM608 Installation Guide Release 6 Standard 1.0 December 2008... -
Page 12: Po Wer Requirements
Chapter 1 Po wer Requirements The Telephony Modem requires 115–240V, 50/60 Hz AC power. The socket- outlet must be properly earthed. Make sure that the power circuits have suffi- cient capacity to power the Telephony Modem before connecting power. Telephony Requirements Each telephone line supports copper wire loop lengths of up to 128Ω, equiv- alent to 1000 feet (457 m) of 26 AWG (American Wire Gauge) copper wire loop. -
Page 13: Telephony Modem Accessories
ARRIS provides optional accessories for the multi-line Telephony Modems. Contact your ARRIS sales representative to order these items. Telephony The TM608 uses modular telephony adaptors (patent pending) to connect telephone lines. The adaptors are field installable and replaceable. One of Adaptors the following adaptors is required to connect telephone lines to the Telephony Modem. -
Page 14: Idc Adaptor
Chapter 1 IDC Adaptor Use an IDC adaptor, part number 728937 (TII adaptor) or 728942 (Channell adaptor), to connect the Telephony Modem directly to telephone wiring. No connectors or punch-down blocks are required for use with the IDC Rocker adaptor. Channell: TII: IDC adaptors do not require wire stripping or tools. -
Page 15: Installing The Telephony Modem
Telephony Modem Use this chapter to install the Telephony Modem. CAUTION Installation only by trained personnel The TM608 is intended only for installation by wiring technicians and other trained personnel. Installation Overview Perform the following procedures to install the TM608. -
Page 16: Procedure: Inspecting And Unpacking The Telephony Modem
4 Wall-mounting brackets and screws 5 End-User License Agreement (EULA) 6 Battery (optional) Note: If any items are missing, call your ARRIS sales representative for replacements. If the contents appear to be damaged, file a claim with the shipping company. -
Page 17: Procedure: Prepar Ing The Telephony Modem
Attaching the Adaptor Installing a Battery Attaching the The TM608 uses one of three adaptors to attach telephone lines. Follow these steps to attach the adaptor. Adaptor 1 If an adaptor different from the required adaptor is already attached to the TM608, remove the two screws and remove the adaptor from the back of the TM608. -
Page 18: Installing A Battery
Chapter 2 Installing a Battery The TM608 has a battery bay in the front panel. You can install a battery in the bay to provide power to the TM608 in case of a AC power outage. Fol- low these steps to install the backup battery. -
Page 19: Procedure: Wall-Mounting The Telephony Modem
Modem’’ on page 11. Rack-mounting requires the optional rack-mounting bracket kit. Mounting Options For best results, ARRIS recommends mounting the Telephony Modem to one of the following surfaces: • Plywood or studs, using wood screws. • Drywall, using drywall anchors. -
Page 20: Other Considerations
Chapter 2 Other Considera- Make sure the intended mounting location has an AC receptacle (socket-out- let) nearby. The power cord must be able to reach the outlet without stretch- tions ing or being run through openings in walls, ceilings, or floors. Do not attach the power cord to the mounting surface or other building sur- faces. -
Page 21: Procedure: Rack-Mounting The Telephony Modem
Use four screws to fasten each bracket to the Telephony Modem. 2 Mount the Telephony Modem in the rack and secure it using two screws on each side. TM608 Installation Guide Release 6 Standard 1.0 December 2008... -
Page 22: Procedure: Connecting Cables
Chapter 2 Connecting Cables Use this procedure to connect the Telephony Modem to power and networks. Telephone The Telephone connector provides 8 lines of POTS (2-wire) telephone ser- vice. Three adaptors are available: Connector Pinouts • The RJ-21X adaptor connects the Telephony Modem to a punch-down block. -
Page 23: Recommendations
Recommendations For best performance, use high-quality RG-6 type coax cable and minimize or eliminate splitters between the cable jack and the Telephony Modem. TM608 Installation Guide Release 6 Standard 1.0 December 2008... -
Page 24: Rear Panel Connectors
Action Follow these steps to connect cables to the Telephony Modem. 1 If a telephony adaptor is not already connected to the TM608, install it as described in ‘‘Preparing the Telephony Modem’’ on page 7. 2 Connect the RF cable to the... -
Page 25: Tr Oubleshooting Information
• POWER LED on for 2 seconds; other LEDs off • All LEDs flash rapidly (10 times per second) for 10 seconds A Telephony Modem repeatedly displaying this sequence is defective and should be replaced. TM608 Installation Guide Release 6 Standard 1.0 December 2008... -
Page 26: Foreign Voltage Pattern
Chapter 3 Foreign Voltage If the Telephony Modem detects a foreign voltage on one or more telephone lines, it repeats the following sequence: Pattern • All LEDs on • The LED corresponding to the telephony line(s) with foreign voltage If you see this sequence, immediately disconnect the affected lines and elimi- nate the voltage source. -
Page 27: Patterns: Normal Operation
4. Line Card Protection indicates foreign voltage present on one or more lines. In this state, the LED pattern alternates between all LEDs flashing and only the Telephony LEDs corre- sponding to the line or lines where the fault was detected. TM608 Installation Guide Release 6 Standard 1.0 December 2008... -
Page 28: Patterns: Startup Sequence
Chapter 3 Patterns: Startup The following tables show LED patterns for the Telephony Modem during each phase of the startup sequence. Sequence MTA Star tup Sequence If the MTA fails to complete registration, note the LED pattern and call your next level of support. -
Page 29: Index
14 rack mounting 11 rackmount bracket 10–11 rear panel connectors 14 in case of damage 6 requirements inspection, unpacking and 6 environmental 1 installing a battery 8 grounding 14 network 2 TM608 Installation Guide Release 6 Standard 1.0 December 2008... - Page 30 Chapter 4 power 2 telephony 2 cable torque 14 connection 2 RJ-21X, pinouts 12 self test, power-on 15 service considerations, data 14 site location 1 startup LED patterns, CM 18 LED patterns, MTA 18 tabletop mounting 5 telephone connector, pinouts 12 telephony requirements 2 torque, RF cable 14 troubleshooting 15...
- Page 32 Protected under one or more of the following patents: 7,031,453; 7,100,011. Other patents pending or applied for. ARRIS and Touchstone are trademar ks or registered trademar ks of ARRIS. All other trademar ks and registered trademar ks are the property of their respective holders.