Defender SN301-8CH Instruction Manual page 84

DVR TROUBLESHOOTING
Cannot power off DVR
Playback video is choppy
The schedule is not recording
properly to my set times
There is a beeping noise
whenever motion is detected
I cannot see (all/one) of the
camera(s) on the monitor
I have lost video footage
The hard drive is filling up too
quickly
I am prompted to put in a
password for everything
My DVR is connected to my
router, and both devices have
DHCP enabled, but my DVR will
not acquire an IP address
SN301-8CH
• The DVR is set to run as long as it is plugged in. To power off the DVR
disconnect the power cable
• Check the FPS for each camera that is recording the choppy video.
Refer to your settings in the main menu. The more FPS the smoother
the video. If the FPS is set too low the video will appear choppy
• Check to see if you have the proper time set on your DVR. Refer to the
instruction manual under System → Date and Time (Pg. 35)
• Double check your schedule record times – you may have it set on the
no record function
• Remember that the DVR works on a 24 hour clock. 13:00 would be 1
O' c lock PM
• Buzzer is set to on, go to the alarm set up and turn the buzzer
function off
• Check if the cameras are properly hooked up to the back of the DVR
and to a power source
• If using the 4 to 1 power connector, make sure it is plugged into a
power source and each of the cameras
• Check Camera Setup from the main menu to see if any of the cameras
are turned off
• This could be from lost footage due to tampering of cameras. Make
sure to check all connections are secure and set properly
• This could be because HDD overwrite is enabled. This means that once
the HDD is full the DVR will begin overwriting the earliest
stored footage
• Try unplugging the power to the cameras and/or DVR and plugging it
back in
• Check the video quality you are using. If you are using a high video
quality then the hard drive will fill up faster. Trying lowering the
video quality
• Adjust your schedule or resolution – If you are on Normal Record for 24
hours a day the hard drive will fill up faster. Try switching some times
to alarm record
• This is because you have the password enable set to ON in the
system menu
• Check Ethernet connections, ensure that the connection lights are on
(on router and back of DVR)
• Try using a different Ethernet cable and/or a different port on your
router
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