Transferring A Call; Upgrading The Phone's Firmware - ZyXEL Communications V300 Series User Manual

2.3.9 Transferring a Call

Take the following steps to transfer an ongoing call to another phone number.
During the ongoing call, press the Transfer key.
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The next available line automatically activates. Ensure you can hear a dial tone.
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Dial the number to which you want to transfer the call.
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To transfer the call, either:
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• Wait until you hear the ringing tone, then simply put down the handset, press
the Speaker key or the Headset key (depending on which you are using) to
end the call. The call is transferred. This is known as a blind or unsupervised
transfer.
• Wait for the other person to answer, then press transfer key again to end the
call. This is known as a consultant or supervised transfer, and allows you to
ask the other person whether they want to receive the call or not.

2.3.10 Upgrading the Phone's Firmware

When it is time to upgrade your phone's firmware, your telephone network
administrator will configure the IP PBX to which the V300 is connected to
automatically check your phone's existing firmware and compare it to the
firmware on an official ZyXEL server. If your firmware's version number does not
match, the IP PBX will then initiate the upgrade process:
When the IP PBX is ready to process your phone, it rings you while the phone is on
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the hook. As soon as you answer, an automated message asks if you want to
change your V300's firmware.
Enter * 9 9 # on the V300's keypad to answer 'Yes'.
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Enter # 9 9 # on the V300's keypad to answer 'No'.
If you entered 'Yes', then the phone begins downloading the new firmware from
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the IP PBX. The download and install process may take some time, depending on
the size of the update and any network congestion.
When the download and install process completes, the V300 restarts. You may
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need to log into your account again.
Note: Do not turn off or attempt to use your V300 during a firmware update.
V300 Series User's Guide
Chapter 2 Hardware
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