Page 1 V300 Series IP Phone Default Login Details IP Address dhcp User Name admin Password 1234 Firmware Version 1.20 www.zyxel.com Edition 1, 05/2010 www.zyxel.com Copyright © 2010 ZyXEL Communications Corporation...
Page 3: About This User's Guide
Help us help you. Send all User’s Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. E-mail: techwriters@zyxel.com.tw V300 Series User’s Guide...
Page 4: Document Conventions
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on. • “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”. V300 Series User’s Guide...
Page 5 Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device. V300 Computer Notebook computer Server DSLAM Firewall Telephone Switch Router V300 Series User’s Guide...
Page 6: Safety Warnings
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. • The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must all be completely indoors. V300 Series User’s Guide...
Page 7 Safety Warnings This product is recyclable. Dispose of it properly. V300 Series User’s Guide...
Page 8 Safety Warnings V300 Series User’s Guide...
Page 9: Table Of Contents
The Web Configurator ....................... 83 The Status Screens ........................89 Network Setup ........................... 97 SIP Account Setup ........................101 Phone Setup ..........................119 The Phone Book ........................127 System ............................. 137 Logs ............................145 Tools ............................147 Troubleshooting ........................157 V300 Series User’s Guide...
Page 10 Contents Overview V300 Series User’s Guide...
Page 11: Table Of Contents
2.3.1 Making a Call ......................37 2.3.2 Receiving a Call ......................38 2.3.3 Ending a Call ......................38 2.3.4 Changing the Volume ....................38 2.3.5 Muting a Call ......................39 2.3.6 Placing a Call on Hold ....................39 V300 Series User’s Guide...
Page 12 5.5 The System Info Menu ......................55 5.6 The Advanced Setting Menu ....................56 5.7 The Reset Menu ........................56 5.7.1 System Restart ......................56 5.7.2 Load Factory Default ....................56 Chapter 6 LCD Menus: Advanced......................59 6.1 Overview ..........................59 V300 Series User’s Guide...
Page 13 6.12 Clock Alarm ........................80 6.13 Time Zone .......................... 80 6.14 Date Format ........................80 Chapter 7 The Web Configurator ......................83 7.1 Overview ..........................83 7.2 Accessing the Web Configurator ..................83 7.2.1 Title Bar ........................86 V300 Series User’s Guide...
Page 14 11.3.2 Comfort Noise Generation ..................123 11.4 Phone Region Screen ..................... 123 11.5 Speed Dial Settings Screen .................... 124 11.6 Programmable Feature Key Settings Screen ..............125 Chapter 12 The Phone Book........................127 12.1 Overview .......................... 127 V300 Series User’s Guide...
Page 15 15.5 Ring Maintenance Screen ....................153 15.6 Packet Mirror Screen ....................... 154 Chapter 16 Troubleshooting........................157 16.1 Overview .......................... 157 16.2 Power, Hardware Connections, and LEDs ..............157 16.3 Internet Access ........................ 160 16.4 Phone Calls and VoIP ...................... 161 V300 Series User’s Guide...
Page 16 Appendix C Pop-up Windows, JavaScripts and Java Permissions ........201 Appendix D IP Addresses and Subnetting ................209 Appendix E Legal Information ....................219 Appendix F Open Software Announcements ............... 223 Appendix G Customer Support .................... 229 Index............................235 V300 Series User’s Guide...
Page 17: List Of Figures
Figure 35 LCD Menu: SIP Register Server .................... 64 Figure 36 LCD Menu: SIP Register Server Address - Edit..............64 Figure 37 LCD Menu: SIP Register Port ....................65 Figure 38 LCD Menu: SIP Register Port - Edit ..................65 V300 Series User’s Guide...
Page 18 Figure 76 Password Screen ........................83 Figure 77 Change Password Screen ...................... 84 Figure 78 The Status Screen ......................... 85 Figure 79 Status Screen ......................... 90 Figure 80 Packet Statistics ........................92 Figure 81 VoIP Statistics ......................... 93 V300 Series User’s Guide...
Page 19 Figure 121 Windows XP: Start Menu ....................172 Figure 122 Windows XP: Control Panel ....................172 Figure 123 Windows XP: Control Panel > Network Connections > Properties ........173 Figure 124 Windows XP: Local Area Connection Properties ............... 173 V300 Series User’s Guide...
Page 20 Figure 163 Internet Options: Security ....................205 Figure 164 Security Settings - Java Scripting ..................206 Figure 165 Security Settings - Java ...................... 207 Figure 166 Java (Sun) .......................... 208 Figure 167 Network Number and Host ID .................... 210 V300 Series User’s Guide...
Page 21 List of Figures Figure 168 Subnetting Example: Before Subnetting ................213 Figure 169 Subnetting Example: After Subnetting ................214 V300 Series User’s Guide...
Page 22 List of Figures V300 Series User’s Guide...
Page 23: List Of Tables
Table 35 VoIP > Phone Book > Contact List ..................130 Table 36 VoIP > Phone Book > Group List ..................132 Table 37 VoIP > Phone Book > Block List ................... 133 Table 38 VoIP > Phone Book > DND White List .................. 136 V300 Series User’s Guide...
Page 24 Table 59 Subnet 4 ..........................215 Table 60 Eight Subnets ........................216 Table 61 24-bit Network Number Subnet Planning ................216 Table 62 16-bit Network Number Subnet Planning ................217 Table 63 Open Source Components ....................227 V300 Series User’s Guide...
Page 25: User's Guide
User’s Guide...
Page 27: Introducing The V300
A is your computer, B is your V300 and C is your modem or router. At the time of writing, this User’s Guide covers the following models. Table 1 Models Covered V300 IP phone. V301 IP phone with Power over Ethernet (PoE) capability. V300 Series User’s Guide...
Page 28: Applications
V300 to make and receive VoIP telephone calls through it. In this example, you make a call from your V300 (A in the figure), which sends it to the IP-PBX. The IP-PBX forwards calls to PSTN phones (B) on the PSTN V300 Series User’s Guide...
Page 29: Make Peer-To-Peer Calls
Figure 3 Peer-to-peer Calling 1.3 Ways to Manage the V300 Use any of the following methods to manage the V300. • Hardware keys. Use the control keys and LCD menus on the V300 for basic configuration. V300 Series User’s Guide...
Page 30: Good Habits For Managing The V300
If you forget your password, you will have to reset the V300 to its factory default settings to access the web configurator. If you backed up an earlier configuration file, you would not have to totally re-configure the V300. You could simply restore your last configuration. V300 Series User’s Guide...
Page 31: Hardware
H A P T E R Hardware 2.1 Overview This chapter describes the V300’s physical features, and how to use the phone functions. V300 Series User’s Guide...
Page 32: Physical Features
This section discusses the V300’s front, side, rear and base panel hardware features. See your Quick Start Guide for descriptions of how to set up the V300’s hardware and network connections. Figure 4 Front Panel Hardware V300 Series User’s Guide...
Page 33: Table 2 Front Panel Hardware
HANG UP Use this to end a call. REDIAL Use this to dial the last number that was called from the V300. SEND Use this to start a call, once you have entered the phone number. V300 Series User’s Guide...
Page 34: Figure 5 Side Panel
( ) port on the V300. • When you use the speakerphone, these keys control the internal speaker volume. Microphone The microphone is active when the V300 is in speakerphone mode. Figure 5 Side Panel V300 Series User’s Guide...
Page 35: Figure 6 Rear Panel
Table 3 Side Panel Hardware LABEL DESCRIPTION Headphone socket Use this to connect a headset’s earphone jack, headphones, or an external loudspeaker. Microphone socket Use this to connect a headset’s microphone jack, or an external microphone. Figure 6 Rear Panel V300 Series User’s Guide...
Page 36: Figure 7 Base Panel Hardware
Table 5 Base Panel Hardware LABEL DESCRIPTION Wall-mounting holes Use these to hang the V300 on a wall. See the wall- mounting appendix for details. Handset port Use this to attach the included handset cable’s RJ-11 connector. V300 Series User’s Guide...
Page 37: The Lcd Screen
V300’s phonebook. 2.3.1 Making a Call Start the call: • If you want to use the handset: Lift the handset. • If you want to use the speakerphone: Press the SPEAKER key. V300 Series User’s Guide...
Page 38: Receiving A Call
2.3.4 Changing the Volume Use the VOLUME + key to increase the volume, and use the VOLUME - key to decrease it. • When there is no line active on the V300, the volume keys control the ringing volume. V300 Series User’s Guide...
Page 39: Muting A Call
Either start a call, or receive a call. Make sure you know which line the call is using. Ensure the call is active (you can talk with the other person). Press the Conference key. This “marks” the first call you want to mix into the conference call. V300 Series User’s Guide...
Page 40 Note: You cannot have a conference call and a transferred call ongoing at the same time. Note: If the person who started the conference call leaves, the remaining parties can continue talking in the same conference. V300 Series User’s Guide...
Page 41: Transferring A Call
When the download and install process completes, the V300 restarts. You may need to log into your account again. Note: Do not turn off or attempt to use your V300 during a firmware update. V300 Series User’s Guide...
Page 42 Chapter 2 Hardware V300 Series User’s Guide...
Page 43: Technical Reference
Technical Reference...
Page 45: Using The Lcd Screen
LCD screen. If you can scroll down to see other entries displays, if you can scroll up to see other entries displays, and if you can scroll up or down to see other entries displays. These arrows are not shown in this User’s Guide. V300 Series User’s Guide...
Page 46: Enabling And Disabling Features
When you press a key to enter a character, wait a short time until the cursor moves on to the next space. Press a key multiple times to access the different characters. For example, in Uppercase mode press 9 four times to enter “ ”. V300 Series User’s Guide...
Page 47: Lcd Menu Overview
Use this menu to set the loudness of the V300’s Setting] handset. Ring Volume Use this menu to set the loudness of the V300’s ringtone. Headset Volume Use this menu to set the loudness of an external headset you plug into the V300. V300 Series User’s Guide...
Page 48 Use this to select the date format that shows on the LCD. Reset Restart Phone Use this to restart the V300. Using this feature does NOT return the V300 to its factory defaults. Reset Default Use this to return the V300 to its factory defaults. V300 Series User’s Guide...
Page 49: The Lcd Status Screen
NoReg displays. If the SIP account is not enabled (see Section 6.3.1 on page 61) NoUse displays. When the phone is in Flexworker mode (see Section 6.11 on page 78 for more), a small ‘F’ icon on the right side. Figure 10 Flexworker Icon V300 Series User’s Guide...
Page 50 Chapter 3 Using the LCD Screen V300 Series User’s Guide...
Page 51: The Phonebook
4.2 Add a Phonebook Entry Take the following steps to add a call record to the V300’s phonebook. Press the Navigator up or down to display the previous called numbers. Figure 11 LCD Contact Record 1. 889763 15:30 2010-01-01 V300 Series User’s Guide...
Page 52: Call A Phonebook Contact
4.4 Calling a Number Not in the Phonebook When you want to call a number that is not in your V300’s phonebook, activate a line, dial the number and press the SEND key to start the call. V300 Series User’s Guide...
Page 53: Lcd Menus: Basic Settings
User’s Guide. Note: When a menu has more than one option, only the first option can be seen on the LCD screen. Use the navigator to scroll down to the other options. V300 Series User’s Guide...
Page 54: The Phonebook Menu
Headset Volume Select this to set the volume of an attached headset (or any device connected to the external speaker and/or microphone sockets). This controls both the handset’s speaker (earpiece) and its microphone. V300 Series User’s Guide...
Page 55: Volume Screen
This is the secondary (backup) DNS server your V300 uses. This displays 0.0.0.0 if DHCP is disabled. F/w Version This is the version number of the firmware currently running on the V300. You can upload new firmware using the web configurator. V300 Series User’s Guide...
Page 56: The Advanced Setting Menu
Figure 22 LCD Menu: Reset: System Restart: Confirm Yes ->Press 1 No ->Press 2 5.7.2 Load Factory Default Use this screen to reset the V300 back to the factory defaults. Select ResetDefault. Figure 23 LCD Menu: Reset: Reset Default 5. Reset 2. ResetDefault V300 Series User’s Guide...
Page 57: Figure 24 Lcd Menu: Reset: Reset Default: Confirm
Otherwise, press the 2 key to go back to the previous menu without resetting the V300. Figure 24 LCD Menu: Reset: Reset Default: Confirm Yes ->Press 1 No ->Press 2 V300 Series User’s Guide...
Page 58 Chapter 5 LCD Menus: Basic Settings V300 Series User’s Guide...
Page 59: Lcd Menus: Advanced
• The Time Zone screen lets you choose the time zone of your location (Section 6.13 on page 80). • The Date Format screen lets you select the date format that shows on the V300’s LCD screen (Section 6.14 on page 80). V300 Series User’s Guide...
Page 60: What You Need To Know
. The following screen displays. Figure 25 LCD Menu: Advanced Setting 4. Setting 1. VoIP1 6.3 The VoIP Menus Use these menus to set up your V300 to set up and use a Voice over Internet (VoIP) account. V300 Series User’s Guide...
Page 61: Sip Active
V300 using that account. You can, however, use the other account, assuming it is active. If both are inactive, then the V300 cannot make or receive any phone calls whatsoever. V300 Series User’s Guide...
Page 62: Sip Number
Figure 30 LCD Menu: SIP Number - Edit 2 SIP1 Num Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP account number and press to save the change. Alternatively, press to return to the previous screen. V300 Series User’s Guide...
Page 63: Sip Server Address
This screen displays the SIP server port number on the V300. The default is 5060. Press to edit the SIP server port number, or press to return to the previous screen. Note: Make no changes in this screen unless your service provider told you to. V300 Series User’s Guide...
Page 64: Sip Register Server
Figure 36 LCD Menu: SIP Register Server Address - Edit 5. Reg Addr Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP register server address and press to save the change. Alternatively, press return to the previous screen. V300 Series User’s Guide...
Page 65: Sip Register Port
Internet) is the domain name in a SIP URI. For example, if the SIP address is “1122334455@voip-provider.com”, then “voip-provider.com” is the SIP service domain. Select Adv Setting > VoIP1 or VoIP2 > Domain. The following screen displays. Figure 39 LCD Menu: SIP Service Domain 7. Domain V300 Series User’s Guide...
Page 66: Sip User Id
Figure 42 LCD Menu: SIP User ID - Edit 8. User ID Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP authentication ID. Press to save the change. Alternatively, press to return to the previous screen. V300 Series User’s Guide...
Page 67: Sip Password
, upon which you are prompted to enter the V300’s admin password (the default is ‘1234’) If you make a mistake, press the PHONEBOOK key to delete your entry one number at a time. Figure 45 LCD Menu: Admin Password Entry Password: V300 Series User’s Guide...
Page 68: Auto Provision Active
Figure 47 LCD Menu: DHCP 1. Active Press to toggle auto provisioning OFF and ON. 6.4.2 Protocol Select Adv Setting > Auto Prov > Protocol. The following screen displays. Figure 48 LCD Menu: Protocol 2. Protocol V300 Series User’s Guide...
Page 69: Auto Provisioning Server Address
Otherwise, the IP address that you entered is locked into the phone until manually edited again later. You can edit or delete the IP address by entering this screen and using the PHONEBOOK key to clear entries. V300 Series User’s Guide...
Page 70: Server Port
The default and maximum is ‘1800’ seconds, or 30 minutes. Press to change this. The minimum allowed is 1 second. If you make a mistake, use the PHONEBOOK key to delete your entry one number at a time. Press again to save the retry time. V300 Series User’s Guide...
Page 71: Dhcp
IP Address Select this to set the static IP address you want the V300 to use. Gateway Select this to set the IP address of the device your V300 uses to access the Internet. V300 Series User’s Guide...
Page 72: Ip Address
Figure 57 LCD Menu: IP Address - Edit 2. IP Address 0.0.0.0_ Use PHONEBOOK to clear the previously-saved settings if any. Enter your static IP address and press to save the change. Alternatively, press to return to the previous screen. V300 Series User’s Guide...
Page 73: Gateway
6.6.3.1 Subnet Mask - Edit Press in the Subnet Mask screen. The following screen displays. Figure 61 LCD Menu: Subnet Mask - Edit 4 Subnet Mask 0.0.0.0_ V300 Series User’s Guide...
Page 74: First And Second Dns Servers
6.7 The PPPoE Menu Use this menu to configure your V300’s PPPoE username and password, if it is a PPPoE client. Enter your details exactly as your ISP or network administrator gave them to you. V300 Series User’s Guide...
Page 75: Pppoe Username
PPPoE username, or press to return to the previous screen. 6.7.1.1 PPPoE Username - Edit If you press in the Username screen, the following screen displays. Figure 66 LCD Menu: PPPoE Username - Edit 2. Username V300 Series User’s Guide...
Page 76: Pppoe Password
This VLAN group can access the Internet through a gateway. The VoIP traffic used by the V300 within VLAN1 has the highest priority, so its VLAN Priority is set to 7. The WAN and WLAN traffic used by the desktop and notebook are set to lower priority. V300 Series User’s Guide...
Page 77: Lcd Contrast
0-7, with 0 being the lowest level and 7 being the highest level. You can assign the V300 with a higher traffic priority for better voice quality. 6.9 LCD Contrast Select Adv Setting > LCD Contrast. The following screen displays. Figure 70 LCD Menu: LCD Contrast Contrast:-+ V300 Series User’s Guide...
Page 78: Ring Setting
A person can log into any one of them. An unavailable IP phone cannot be chosen as it is one that someone is already logged into it. It can only be used once that person logs out. V300 Series User’s Guide...
Page 79 Once the V300 verifies the login information with the IP PBX, the LED screen updates accordingly and it downloads any other account-specific information. Finally, press the key to log out. The following screen displays: FLEXWORKER Logout? Press the key to confirm the logout. V300 Series User’s Guide...
Page 80: Clock Alarm
Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). 6.14 Date Format Use this menu to select the date format that shows on the V300’s LCD. V300 Series User’s Guide...
Page 81: Figure 75 Lcd Menu: Date Format
Select Adv Setting > Date Format. The following screen displays. Figure 75 LCD Menu: Date Format Date Format YYYY-MM-DD Use the keys to cycle through the date format choices. Press to go back to the previous menu when you are done. V300 Series User’s Guide...
Page 82 Chapter 6 LCD Menus: Advanced V300 Series User’s Guide...
Page 83: The Web Configurator
Use the System Info > IP Address LCD screen to find it out (see Section 5.5 on page 55). Note: If the V300 is not connected to a network, use the management IP address. The default management IP address is 192.168.5.1. The following screen displays. Figure 76 Password Screen V300 Series User’s Guide...
Page 84: Figure 77 Change Password Screen
Type a new password (and retype it to confirm) then click Apply. Alternatively, click Ignore. Note: If you do not change the password, the following screen appears every time you log in. Figure 77 Change Password Screen V300 Series User’s Guide...
Page 85: Figure 78 The Status Screen
Figure 78 The Status Screen As illustrated above, the web configurator screen is divided into four parts. • A - title bar • B - navigation panel • C - main window • D - status bar V300 Series User’s Guide...
Page 86: Title Bar
Use this screen to select your location. Speed Dial Use this screen to configure speed dial for phone numbers that Settings you call often. Programmable Use this screen configure the phone’s programmable feature Feature Key keys. Settings V300 Series User’s Guide...
Page 87: Main Window
Right after you log in, the Status screen is displayed. See Chapter 8 on page 89 for more information about the Status screen. 7.2.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. V300 Series User’s Guide...
Page 88 Chapter 7 The Web Configurator V300 Series User’s Guide...
Page 89: The Status Screens
90). • The Packet Statistics sub-screen lets you view Ethernet data transmission information for your device (Section 8.3 on page 92). • The VoIP Statistics sub-screen lets you view call statistics (Section 8.4 on page 93). V300 Series User’s Guide...
Page 90: Status Screen
This field displays the current IP address of the V300 on the LAN. IP Subnet Mask This field displays the current subnet mask on the LAN. This is the MAC (Media Access Control) or Ethernet address unique to your V300. V300 Series User’s Guide...
Page 91 The second field displays Registered. If the SIP account is not registered with the SIP server, Click Register to have the V300 attempt to register the SIP account with the SIP server. The second field displays Unregister. V300 Series User’s Guide...
Page 92: Packet Statistics
This field displays the number of collisions on this port. Tx B/s This field displays the number of bytes transmitted in the last second. Rx B/s This field displays the number of bytes received in the last second. V300 Series User’s Guide...
Page 93: Voip Statistics
This screen displays SIP registration information, status of calls and VoIP traffic statistics. To access it, open the Status screen (see Section 8.2 on page 90), and click (Details...) next to VoIP Statistics. Figure 81 VoIP Statistics V300 Series User’s Guide...
Page 94: Table 22 Voip Statistics
• Incoming - an incoming call on this line is waiting to be answered. • Busy - the V300 has tried to initiate a call, but the phone at the other end is engaged. V300 Series User’s Guide...
Page 95 Interval. Set Interval Click this to make the V300 update the screen based on the amount of time you specified in the Poll Interval field. Stop Click this to make the V300 stop updating the screen. V300 Series User’s Guide...
Page 96 Chapter 8 The Status Screens V300 Series User’s Guide...
Page 97: Network Setup
ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses. V300 Series User’s Guide...
Page 98 One of the benefits of PPPoE is the ability to let you access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for individuals. V300 Series User’s Guide...
Page 99: Internet Connection
Enter your WAN IP address in this field if you selected Use Fixed IP Address. IP Subnet Enter the IP Subnet Mask in this field. Mask Gateway IP Enter a Gateway IP Address (if your ISP gave you one) in this field. Address V300 Series User’s Guide...
Page 100: Management Port
DESCRIPTION Management IP Address IP Address Enter the new management IP address you want the V300 to use. Apply Click this to save your changes. Reset Click this to reload the previous configuration for this screen. V300 Series User’s Guide...
Page 101: Sip Account Setup
The Session Initiation Protocol (SIP) is an application-layer control (signaling) protocol that handles the setting up, altering and tearing down of voice and multimedia sessions over the Internet. V300 Series User’s Guide...
Page 102: Table 26 Sip Call Progression
1. INVITE 2. Ringing 3. OK 4. ACK 5.Dialogue (voice traffic) 6. BYE 7. OK A sends a SIP INVITE request to B. This message is an invitation for B to participate in a SIP telephone call. V300 Series User’s Guide...
Page 103: Figure 84 Sip User Agent
In the following example, you want to use client device A to call someone who is using client device C. The client device (A in the figure) sends a call invitation to the SIP proxy server (B). V300 Series User’s Guide...
Page 104: Figure 85 Sip Proxy Server
C. Client device A sends a call invitation for C to the SIP redirect server (B). The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). V300 Series User’s Guide...
Page 105: Figure 86 Sip Redirect Server
The SIP register server gets the V300’s IP address from inside the SIP message and maps it to your SIP identity. If the V300 has a private IP address listed in the SIP message, the SIP server cannot map it to your SIP identity. V300 Series User’s Guide...
Page 106: Figure 87 Stun
V300 to keep it from retranslating the IP address (since this is already handled by the outbound proxy server). Voice Coding A codec (coder/decoder) codes analog voice signals into digital signals and decodes the digital signals back into voice signals. The V300 supports the following codecs. V300 Series User’s Guide...
Page 107 Enable Message Waiting Indication (MWI) enables your phone to give you a message–waiting (beeping) dial tone when you have one or more voice messages. Your VoIP service provider must have a messaging system that sends message- waiting-status SIP packets as defined in RFC 3842. V300 Series User’s Guide...
Page 108: Figure 88 Diffserv: Differentiated Service Field
DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different priorities of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. V300 Series User’s Guide...
Page 109: The Sip Settings Screen
10.2 The SIP Settings Screen Use this screen to maintain basic information about each SIP account. Your VoIP service provider (the company that lets you make phone calls over the Internet) V300 Series User’s Guide...
Page 110: Figure 89 Voip > Sip > Sip Settings
Chapter 10 SIP Account Setup should provide this. You can also enable and disable each SIP account. To access this screen, click VoIP > SIP > SIP Settings. Figure 89 VoIP > SIP > SIP Settings V300 Series User’s Guide...
Page 111: Table 27 Voip > Sip > Sip Settings
It does not matter whether the SIP server is a proxy, redirect or register server. SIP Service Enter the backup SIP server’s listening port number, if your VoIP service Port provider gave you one. Otherwise, keep the default value. V300 Series User’s Guide...
Page 112 You can use up to 20 printable English keyboard characters. Apply Click this to save your changes. Advanced Setup Click this to edit the advanced settings for this SIP account. The Advanced SIP Setup screen appears. V300 Series User’s Guide...
Page 113: Advanced Sip Setup Screen
10.2.1 Advanced SIP Setup Screen Use this screen to maintain advanced settings for each SIP account. Click Advanced Setup in VoIP > SIP > SIP Settings. The following screen displays. Figure 90 VoIP > SIP > SIP Settings > Advanced V300 Series User’s Guide...
Page 114: Table 28 Voip > Sip > Sip Settings > Advanced Setup
To enter a range of ports, • enter the port number at the beginning of the range in the Start Port field • enter the port number at the end of the range in the End Port field. Voice Compression V300 Series User’s Guide...
Page 115 Enter the STUN server’s listening port, if your VoIP service provider gave you one. Otherwise, keep the default value. Use NAT Enable Select this if your service provider has a NAT router between your phone and the SIP server. V300 Series User’s Guide...
Page 116 Enter the number to be dialed once the V300 has surpassed the delay Number: period. Call Forward Enable Select this if you want the V300 to use the call forwarding rules you set up in the VoIP > Phone Book > Call Forward screen. RingBack Active V300 Series User’s Guide...
Page 117: Sip Qos Screen
Service priority tags with this priority to voice traffic that it transmits. RTPTOS Enter the priority for RTP voice transmissions. The V300 creates Type of Service priority tags with this priority to RTP traffic that it transmits. VLAN Tagging V300 Series User’s Guide...
Page 118 Enter the VLAN ID provided by your network administrator. Your LAN and gateway must be configured to use VLAN tags. Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 119: Phone Setup
• The Programmable Feature Key Settings screen program the custom keys on the V300 to automatically control certain supplementary call services, such as caller ID, call forwarding, call waiting, and so on (Section 11.6 on page 125). V300 Series User’s Guide...
Page 120: Phone Settings Screen
Chapter 11 Phone Setup 11.3 Phone Settings Screen Use this screen to configure basic phone settings like volume levels. Click VoIP > Phone > Phone Settings. The following screen displays. Figure 92 VoIP > Phone > Phone Settings V300 Series User’s Guide...
Page 121: Table 30 Voip > Phone > Phone Settings
A single device should not make much of an impact but enough devices on a network using RTCP could. When activated, the VoIP Statistics screen displays more comprehensive data based on the data gathered with RTCP. Dialing Interval Select V300 Series User’s Guide...
Page 122 Name Only - This displays just the caller’s name. Apply Click this to save your changes and to apply them to the V300. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 123: Voice Activity Detection/Silence Suppression
Table 31 VoIP > Phone > Region LABEL DESCRIPTION Region Setting Region Select the place in which the V300 is located. Settings Apply Click this to save your changes. Reset Click this to set this screen to its last-saved value. V300 Series User’s Guide...
Page 124: Speed Dial Settings Screen
Table 32 Phone Book > Speed Dial LABEL DESCRIPTION Speed Dial Settings Speed Dial Key Enter the SIP URI (peer-to-peer call) that you want the V300 to call 1 ~ 9 when you use this speed dial key. V300 Series User’s Guide...
Page 125: Programmable Feature Key Settings Screen
Enter the feature code you want the V300 to use when you press this Feature Key feature key. Apply Click this to save your settings. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 126 Chapter 11 Phone Setup V300 Series User’s Guide...
Page 127: The Phone Book
V300 even when you have DND (Do Not Disturb) turned on (Section 12.6 on page 135). 12.2 Call Forward Screen Use this screen to configure call forwarding for incoming calls. When call forwarding is active, incoming calls are redirected to other phone numbers. You V300 Series User’s Guide...
Page 128: Figure 96 Voip > Phone Book > Call Forward
ID deactivated. Conditional Select this to forward all incoming calls under certain circumstances (if Forward the phone is in use, if you do not answer, or if you have the Do Not Disturb function turned on). V300 Series User’s Guide...
Page 129 Select this to always forward incoming calls from this number. NoAnswer Select this to forward incoming calls from this number if you do not answer the phone within the time you set in the No Answer Time field. V300 Series User’s Guide...
Page 130: Contact List Screen
Default selected if you do not wish to assign the contact to a group. Assign At the time of writing, the V300 supports a single SIP account. Account Block Select this if you want to prevent this contact from calling you. V300 Series User’s Guide...
Page 131: Group List Screen
12.4 Group List Screen Use this screen to see and edit the calling groups to which your phonebook contacts belong. Note: You can also edit this information in the VoIP > Phone Book > Contact List screen. V300 Series User’s Guide...
Page 132: Figure 98 Voip > Phone Book > Group List
Block This is selected if the contact is prevented from calling you. Apply Click this to save your changes. Reset Click this to return to the fields in this screen to their last-saved values. V300 Series User’s Guide...
Page 133: Block List Screen
Add From Click this to select an entry from the phonebook page shown in the Phone Book Page field. The list of contact numbers displays. Click on the number you want to block. Block List Table V300 Series User’s Guide...
Page 134 Apply Click this to save your settings. Clear All Click this to remove all the entries from the block list. If you do this for entries not in the phonebook, the information cannot be recovered. V300 Series User’s Guide...
Page 135: Dnd White List Screen
Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND (Do Not Disturb) turned on. Click VoIP > Phone Book > DND White List. The following screen displays. Figure 100 VoIP > Phone Book > DND White List V300 Series User’s Guide...
Page 136: Table 38 Voip > Phone Book > Dnd White List
Apply Click this to save your settings. Clear All Click this to remove all the entries from the DND white list. If you do this for entries not in the phonebook, the information cannot be recovered. V300 Series User’s Guide...
Page 137: System
DNS services so that anyone can contact you (Section 13.5 on page 142). • The Clock Alarm Setting screen allows you to set your V300’s three built-in clock alarms (Section 13.6 on page 144). V300 Series User’s Guide...
Page 138: General Screen
Enter the domain name (if you know it) here. If you leave this field Name blank, the ISP may assign a domain name via DHCP. The domain name entered by you is given priority over the ISP assigned domain name. V300 Series User’s Guide...
Page 139 Retype to Retype your new system password for confirmation. Confirm Apply Click this to save your changes back to the device. Reset Click this to reload the previous configuration for this screen. V300 Series User’s Guide...
Page 140: Time Setting Screen
Select this to enter the time and date manually. If you configure a new time and date, Time Zone and Daylight Saving at the same time, the new time and date you entered has priority and the Time Zone and Daylight Saving settings do not affect it. V300 Series User’s Guide...
Page 141 European Union you would select Last, Sunday, March. The time you type in the o'clock field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). V300 Series User’s Guide...
Page 142: Dynamic Dns
This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name. The Dynamic DNS service provider will give you a password or key. V300 Series User’s Guide...
Page 143: Figure 103 Maintenance > Ddns
IP address on the DDNS matches the device’s current IP address. If not, the V300 updates itself. Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 144: Clock Alarm Setting
You can enter up to 14 alphanumeric characters (a-z, A-Z, 0- 9) and spaces are not allowed. Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 145: Logs
The following table describes the labels in this screen. Table 43 Maintenance > Logs LABEL DESCRIPTION Logs Display Select a category of logs to view. Refresh Click Refresh to renew the log screen. Clear Log Click Clear Log to delete all the logs. V300 Series User’s Guide...
Page 146: Sip Message
The following table describes the labels in this screen. Table 44 Maintenance > SIP Message LABEL DESCRIPTION Refresh Click this to refresh the V300 SIP messages. Clear Message Click this to clear all existing SIP messages in the V300. V300 Series User’s Guide...
Page 147: Tools
"*.bin" extension, e.g., "V300.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. See the Firmware and Configuration File Maintenance chapter for upgrading firmware using FTP/TFTP commands. V300 Series User’s Guide...
Page 148: Figure 107 Maintenance > Tools > Firmware Upload
Note: Do not turn off the V300 while firmware upload is in progress! After you see the Firmware Upload In Process screen, wait two minutes before logging into the V300 again. Figure 108 Upload Warning V300 Series User’s Guide...
Page 149: Figure 109 Network Temporarily Disconnected
After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click Return to go back to the Firmware screen. Figure 110 Upload Error Message V300 Series User’s Guide...
Page 150: Configuration Screen
V300. Table 46 Maintenance > Tools > Configuration > Restore LABEL DESCRIPTION Restore Configuration File Path Type in the location of the file you want to upload in this field or click Browse... to find it. V300 Series User’s Guide...
Page 151: Figure 112 Configuration Upload Successful
If you uploaded a configuration file that sets the V300 to get an IP address automatically, use the System Info LCD menu to find out its new address. See Section 5.5 on page 55 for more information. V300 Series User’s Guide...
Page 152: Save Debug Log
System restart allows you to reboot the V300 without turning the power off. Click Maintenance > Tools > Restart. Click Restart to have the V300 reboot. This does not affect the V300's configuration. Figure 115 Maintenance > Tools > Restart V300 Series User’s Guide...
Page 153: Ring Maintenance Screen
Click this to delete the file in the slot you selected in the Ring Midi File Select list. Ring Download Download Click this to download the MIDI file you selected in the Ring Midi File Select list to your computer. The file is saved in .rar format. V300 Series User’s Guide...
Page 154: Packet Mirror Screen
Furthermore, in order for this to work both phone A and the monitoring computer are in the same subnet. Click Maintenance > Tools > Packet Mirror. The following screen displays. Figure 118 Maintenance > Tools > Packet Mirror V300 Series User’s Guide...
Page 155: Table 48 Maintenance > Tools > Ring Maintenance
The mirror IP and the V300’s IP must be in the same subnet. For more information subnetting, see Appendix D on page 209. Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value. V300 Series User’s Guide...
Page 156 Chapter 15 Tools V300 Series User’s Guide...
Page 157: Troubleshooting
One of the keys or LEDs does not behave as expected. Make sure you understand the normal behavior of the key or LED. See Section 2.2 on page Check the hardware connections. See the Quick Start Guide and Section 2.2 on page V300 Series User’s Guide...
Page 158 I forgot the IP address for the V300. Check the hardware connections, and make sure the LEDs and the LCD screen are behaving as expected. See the Quick Start Guide and Section 2.2 on page V300 Series User’s Guide...
Page 159 I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. V300 Series User’s Guide...
Page 160: Internet Access
AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). Reboot the V300. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. V300 Series User’s Guide...
Page 161: Phone Calls And Voip
Provider. If your V300 does not get DNS server information automatically, contact your ISP. Make sure that your V300 uses the voice codecs recommended by your VoIP service provider (see Section 6.5 on page 71). I can make some VoIP calls, but not others. V300 Series User’s Guide...
Page 162 You may have to subscribe to certain services. Contact your VoIP service provider for more information. The incoming or outgoing audio is too quiet or too loud. I cannot hear the V300’s ring when a call is incoming. Use the VOLUME keys to increase or decrease the volume. V300 Series User’s Guide...
Page 163 • When no audio device (the handset, speakerphone or an external headset) is active, the VOLUME keys control the ringing volume. • When an audio device is active, the VOLUME keys control the input and output of that device. V300 Series User’s Guide...
Page 164 Chapter 16 Troubleshooting V300 Series User’s Guide...
Page 165: Appendix A Product Specifications
Storage Humidity 20 ~ 95% RH Distance between the 100mm centers of the holes (for wall mounting) on the device’s back. Recommended type of M4 Tap Screw, see Figure 120 on page 169. screws for wall-mounting V300 Series User’s Guide...
Page 166: Table 50 Firmware Specifications
(LAN or WAN for example) can access the V300. Embedded FTP and TFTP The embedded FTP and TFTP servers enable fast firmware Servers upgrades as well as configuration file backups and restoration. V300 Series User’s Guide...
Page 167: Table 51 Standards Supported
RTP Profile for Audio and Video Conferences with Minimal Control RFC 2236 Internet Group Management Protocol, Version 2. RFC 2327 SDP: Session Description Protocol. RFC 2408 Internet Security Association and Key Management Protocol (ISAKMP) RFC 2516 A Method for Transmitting PPP Over Ethernet (PPPoE) V300 Series User’s Guide...
Page 168 Select a position free of obstructions on a sturdy wall. Drill two holes for the screws. Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws. V300 Series User’s Guide...
Page 169: Figure 119 Wall-Mounting Example
V300 on the screws. Figure 119 Wall-mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting. All measurements are in millimeters (mm). Figure 120 Masonry Plug and M4 Tap Screw V300 Series User’s Guide...
Page 170 Appendix A Product Specifications V300 Series User’s Guide...
Page 171: Appendix B Setting Up Your Computer's Ip Address
172 • Windows Vista page 176 • Mac OS X: 10.3 and 10.4 page 181 • Mac OS X: 10.5 page 185 • Linux: Ubuntu 8 (GNOME) page 188 • Linux: openSUSE 10.3 (KDE) page 194 V300 Series User’s Guide...
Page 172: Figure 121 Windows Xp: Start Menu
The following example uses the default Windows XP display theme but can also apply to Windows 2000 and Windows NT. Click Start > Control Panel. Figure 121 Windows XP: Start Menu In the Control Panel, click the Network Connections icon. Figure 122 Windows XP: Control Panel V300 Series User’s Guide...
Page 173: Figure 123 Windows Xp: Control Panel > Network Connections > Properties
Right-click Local Area Connection and then select Properties. Figure 123 Windows XP: Control Panel > Network Connections > Properties On the General tab, select Internet Protocol (TCP/IP) and then click Properties. Figure 124 Windows XP: Local Area Connection Properties V300 Series User’s Guide...
Page 174: Figure 125 Windows Xp: Internet Protocol (Tcp/Ip) Properties
DNS server and an Alternate DNS server, if that information was provided. Click OK to close the Internet Protocol (TCP/IP) Properties window. Click OK to close the Local Area Connection Properties window. Verifying Settings Click Start > All Programs > Accessories > Command Prompt. V300 Series User’s Guide...
Page 175 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. V300 Series User’s Guide...
Page 176: Figure 126 Windows Vista: Start Menu
Figure 126 Windows Vista: Start Menu In the Control Panel, click the Network and Internet icon. Figure 127 Windows Vista: Control Panel Click the Network and Sharing Center icon. Figure 128 Windows Vista: Network And Internet V300 Series User’s Guide...
Page 177: Figure 129 Windows Vista: Network And Sharing Center
Figure 129 Windows Vista: Network and Sharing Center Right-click Local Area Connection and then select Properties. Figure 130 Windows Vista: Network and Sharing Center Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. V300 Series User’s Guide...
Page 178: Figure 131 Windows Vista: Local Area Connection Properties
Appendix B Setting Up Your Computer’s IP Address Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. Figure 131 Windows Vista: Local Area Connection Properties V300 Series User’s Guide...
Page 179: Figure 132 Windows Vista: Internet Protocol Version 4 (Tcp/Ipv4) Properties
DNS server and an Alternate DNS server, if that information was provided.Click Advanced. Click OK to close the Internet Protocol (TCP/IP) Properties window. 10 Click OK to close the Local Area Connection Properties window. Verifying Settings Click Start > All Programs > Accessories > Command Prompt. V300 Series User’s Guide...
Page 180 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. V300 Series User’s Guide...
Page 181: Figure 133 Mac Os X 10.4: Apple Menu
The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. Click Apple > System Preferences. Figure 133 Mac OS X 10.4: Apple Menu In the System Preferences window, click the Network icon. Figure 134 Mac OS X 10.4: System Preferences V300 Series User’s Guide...
Page 182: Figure 135 Mac Os X 10.4: Network Preferences
Configure. Figure 135 Mac OS X 10.4: Network Preferences For dynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. Figure 136 Mac OS X 10.4: Network Preferences > TCP/IP Tab. V300 Series User’s Guide...
Page 183: Figure 137 Mac Os X 10.4: Network Preferences > Ethernet
• In the Subnet Mask field, type your subnet mask. • In the Router field, type the IP address of your device. Figure 137 Mac OS X 10.4: Network Preferences > Ethernet Click Apply Now and close the window. V300 Series User’s Guide...
Page 184: Figure 138 Mac Os X 10.4: Network Utility
Appendix B Setting Up Your Computer’s IP Address Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network Interface from the Info tab. Figure 138 Mac OS X 10.4: Network Utility V300 Series User’s Guide...
Page 185: Figure 139 Mac Os X 10.5: Apple Menu
The screens in this section are from Mac OS X 10.5. Click Apple > System Preferences. Figure 139 Mac OS X 10.5: Apple Menu In System Preferences, click the Network icon. Figure 140 Mac OS X 10.5: Systems Preferences V300 Series User’s Guide...
Page 186: Figure 141 Mac Os X 10.5: Network Preferences > Ethernet
From the Configure list, select Using DHCP for dynamically assigned settings. For statically assigned settings, do the following: • From the Configure list, select Manually. • In the IP Address field, enter your IP address. • In the Subnet Mask field, enter your subnet mask. V300 Series User’s Guide...
Page 187: Figure 142 Mac Os X 10.5: Network Preferences > Ethernet
Appendix B Setting Up Your Computer’s IP Address • In the Router field, enter the IP address of your V300. Figure 142 Mac OS X 10.5: Network Preferences > Ethernet Click Apply and close the window. V300 Series User’s Guide...
Page 188: Figure 143 Mac Os X 10.5: Network Utility
The following screens use the default Ubuntu 8 installation. Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in GNOME: V300 Series User’s Guide...
Page 189: Figure 144 Ubuntu 8: System > Administration Menu
When the Network Settings window opens, click Unlock to open the Authenticate window. (By default, the Unlock button is greyed out until clicked.) You cannot make changes to your configuration unless you first enter your admin password. Figure 145 Ubuntu 8: Network Settings > Connections V300 Series User’s Guide...
Page 190: Figure 146 Ubuntu 8: Administrator Account Authentication
In the Authenticate window, enter your admin account name and password then click the Authenticate button. Figure 146 Ubuntu 8: Administrator Account Authentication In the Network Settings window, select the connection that you want to configure, then click Properties. Figure 147 Ubuntu 8: Network Settings > Connections V300 Series User’s Guide...
Page 191: Figure 148 Ubuntu 8: Network Settings > Properties
• In the Configuration list, select Static IP address if you have a static IP address. Fill in the IP address, Subnet mask, and Gateway address fields. Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen. V300 Series User’s Guide...
Page 192: Figure 149 Ubuntu 8: Network Settings > Dns
Figure 149 Ubuntu 8: Network Settings > DNS Click the Close button to apply the changes. Verifying Settings Check your TCP/IP properties by clicking System > Administration > Network Tools, and then selecting the appropriate Network device from the Devices V300 Series User’s Guide...
Page 193: Figure 150 Ubuntu 8: Network Tools
Appendix B Setting Up Your Computer’s IP Address tab. The Interface Statistics column shows data if your connection is working properly. Figure 150 Ubuntu 8: Network Tools V300 Series User’s Guide...
Page 194: Figure 151 Opensuse 10.3: K Menu > Computer Menu
Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in the KDE: Click K Menu > Computer > Administrator Settings (YaST). Figure 151 openSUSE 10.3: K Menu > Computer Menu V300 Series User’s Guide...
Page 195: Figure 152 Opensuse 10.3: K Menu > Computer Menu
When the Run as Root - KDE su dialog opens, enter the admin password and click OK. Figure 152 openSUSE 10.3: K Menu > Computer Menu When the YaST Control Center window opens, select Network Devices and then click the Network Card icon. Figure 153 openSUSE 10.3: YaST Control Center V300 Series User’s Guide...
Page 196: Figure 154 Opensuse 10.3: Network Settings
Appendix B Setting Up Your Computer’s IP Address When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list, and then click the Configure button. Figure 154 openSUSE 10.3: Network Settings V300 Series User’s Guide...
Page 197: Figure 155 Opensuse 10.3: Network Card Setup
Select Dynamic Address (DHCP) if you have a dynamic IP address. Select Statically assigned IP Address if you have a static IP address. Fill in the IP address, Subnet mask, and Hostname fields. Click Next to save the changes and close the Network Card Setup window. V300 Series User’s Guide...
Page 198: Figure 156 Opensuse 10.3: Network Settings
If you know your DNS server IP address(es), click the Hostname/DNS tab in Network Settings and then enter the DNS server information in the fields provided. Figure 156 openSUSE 10.3: Network Settings Click Finish to save your settings and close the window. V300 Series User’s Guide...
Page 199: Figure 157 Opensuse 10.3: Knetwork Manager
From the Options sub-menu, select Show Connection Information. Figure 157 openSUSE 10.3: KNetwork Manager When the Connection Status - KNetwork Manager window opens, click the Statistics tab to see if your connection is working properly. Figure 158 openSUSE: Connection Status - KNetwork Manager V300 Series User’s Guide...
Page 200 Appendix B Setting Up Your Computer’s IP Address V300 Series User’s Guide...
Page 201: Appendix C Pop-Up Windows, Javascripts And Java Permissions
In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 159 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. V300 Series User’s Guide...
Page 202: Figure 160 Internet Options: Privacy
Click Apply to save this setting. Enable pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. V300 Series User’s Guide...
Page 203: Figure 161 Internet Options: Privacy
Select Settings…to open the Pop-up Blocker Settings screen. Figure 161 Internet Options: Privacy Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. V300 Series User’s Guide...
Page 204: Figure 162 Pop-Up Blocker Settings
Figure 162 Pop-up Blocker Settings Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. V300 Series User’s Guide...
Page 205: Figure 163 Internet Options: Security
Figure 163 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). V300 Series User’s Guide...
Page 206: Figure 164 Security Settings - Java Scripting
Figure 164 Security Settings - Java Scripting Java Permissions From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. V300 Series User’s Guide...
Page 207: Figure 165 Security Settings - Java
Click OK to close the window. Figure 165 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for <applet> under Java (Sun) is selected. V300 Series User’s Guide...
Page 208: Figure 166 Java (Sun)
Appendix C Pop-up Windows, JavaScripts and Java Permissions Click OK to close the window. Figure 166 Java (Sun) V300 Series User’s Guide...
Page 209: Appendix D Ip Addresses And Subnetting
192.168.1.1). Each of these four parts is known as an octet. An octet is an eight-digit binary number (for example 11000000, which is 192 in decimal notation). Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. V300 Series User’s Guide...
Page 210: Figure 167 Network Number And Host Id
Table 52 IP Address Network Number and Host ID Example OCTET: OCTET: OCTET: OCTET (192) (168) IP Address (Binary) 11000000 10101000 00000001 00000010 Subnet Mask (Binary) 11111111 11111111 11111111 00000000 Network Number 11000000 10101000 00000001 Host ID 00000010 V300 Series User’s Guide...
Page 211: Table 53 Subnet Masks
SUBNET MASK HOST ID SIZE HOSTS 8 bits 255.0.0.0 24 bits – 2 16777214 16 bits 255.255.0.0 16 bits – 2 65534 24 bits 255.255.255.0 8 bits – 2 29 bits 255.255.255.2 3 bits – 2 V300 Series User’s Guide...
Page 212: Table 55 Alternative Subnet Mask Notation
In this example, the company network address is 192.168.1.0. The first three octets of the address (192.168.1) are the network number, and the remaining octet is the host ID, allowing a maximum of 2 – 2 or 254 possible hosts. V300 Series User’s Guide...
Page 213 You can “borrow” one of the host ID bits to divide the network 192.168.1.0 into two separate sub-networks. The subnet mask is now 25 bits (255.255.255.128 or /25). The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. V300 Series User’s Guide...
Page 214 Similarly, to divide a 24-bit address into four subnets, you need to “borrow” two host ID bits to give four possible combinations (00, 01, 10 and 11). The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192. V300 Series User’s Guide...
Page 215: Table 56 Subnet 1
Lowest Host ID: 192.168.1.129 192.168.1.128 Broadcast Address: Highest Host ID: 192.168.1.190 192.168.1.191 Table 59 Subnet 4 LAST OCTET BIT IP/SUBNET MASK NETWORK NUMBER VALUE IP Address 192.168.1. IP Address (Binary) 11000000.10101000.00000001 11000000 Subnet Mask (Binary) 11111111.11111111.11111111 11000000 V300 Series User’s Guide...
Page 216: Table 60 Eight Subnets
The following table is a summary for subnet planning on a network with a 24-bit network number. Table 61 24-bit Network Number Subnet Planning NO. “BORROWED” NO. HOSTS PER SUBNET MASK NO. SUBNETS HOST BITS SUBNET 255.255.255.128 (/25) 255.255.255.192 (/26) 255.255.255.224 (/27) 255.255.255.240 (/28) 255.255.255.248 (/29) 255.255.255.252 (/30) 255.255.255.254 (/31) V300 Series User’s Guide...
Page 217 (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address. Your V300 will compute the subnet mask automatically based on the IP address that V300 Series User’s Guide...
Page 218 Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, Address Allocation for Private Internets and RFC 1466, Guidelines for Management of IP Address Space. V300 Series User’s Guide...
Page 219: Appendix E Legal Information
ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
Page 220 Select the certification you wish to view from this page. ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the V300 Series User’s Guide...
Page 221 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. V300 Series User’s Guide...
Page 222 Appendix E Legal Information V300 Series User’s Guide...
Page 223: Appendix F Open Software Announcements
ACQUIRED OR ZyXEL, AND YOUR MONEY WILL BE REFUNDED. Grant of License for Personal Use ZyXEL Communications Corp. ("ZyXEL") grants you a non-exclusive, non- sublicense, non-transferable license to use the program with which this license is distributed (the "Software"), including any documentation files accompanying the Software ("Documentation"), for internal business use only, for up to the number...
Page 224 To the extent that the Software contains third party software, ZyXEL has no express or implied obligation to provide any technical or other support for such software. Please contact the appropriate software vendor or manufacturer directly for technical support and customer service related to its software and products. V300 Series User’s Guide...
Page 225 OTHERWISE SHALL BE EQUAL TO THE PURCHASE PRICE, BUT SHALL IN NO EVENT EXCEED THE PRODUCT'S PRICE. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. V300 Series User’s Guide...
Page 226 License Agreement shall only be effective if it is in writing and signed by both parties hereto. If any part of this License Agreement is found invalid or unenforceable by a court of competent jurisdiction, the remainder of this License V300 Series User’s Guide...
Page 227: Table 63 Open Source Components
1.96.2 http://www.inatech.eu/ inadyn/ iptables 1.3.8 http://www.netfilter.org/ about.html#license libosip2 3.1.0 http://www.gnu.org/ software/osip/ monit http://mmonit.com/monit/ openssl 0.9.7d http://www.openssl.org/ about/ stunnel 4.15 http://www.stunnel.org/ tftp hpa0.42 http://freshmeat.net/ projects/tftp-hpa/ libupnp 1.3.1 http:// upnp.sourceforge.net/ mini_httpd 1.19 http://acme.com/software/ mini_httpd/ pppd 1.68 http://ppp.samba.org/ppp/ README.html V300 Series User’s Guide...
Page 228 Appendix F Open Software Announcements V300 Series User’s Guide...
Page 229: Appendix G Customer Support
• Sales E-mail: sales@zyxel.com.tw • Telephone: +886-3-578-3942 • Fax: +886-3-578-2439 • Web: www.zyxel.com, www.europe.zyxel.com • FTP: ftp.zyxel.com, ftp.europe.zyxel.com • Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan Costa Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.co.cr •...
Page 230 Czech Republic • E-mail: info@cz.zyxel.com • Telephone: +420-241-091-350 • Fax: +420-241-091-359 • Web: www.zyxel.cz • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika Denmark • Support E-mail: support@zyxel.dk • Sales E-mail: sales@zyxel.dk •...
Page 231 Shinagawa-ku, Tokyo 141-0022, Japan Kazakhstan • Support: http://zyxel.kz/support • Sales E-mail: sales@zyxel.kz • Telephone: +7-3272-590-698 • Fax: +7-3272-590-689 • Web: www.zyxel.kz • Regular Mail: ZyXEL Kazakhstan, 43 Dostyk Ave., Office 414, Dostyk Business Centre, 050010 Almaty, Republic of Kazakhstan V300 Series User’s Guide...
Page 232 • Sales E-mail: sales@zyxel.com • Telephone: +1-800-255-4101, +1-714-632-0882 • Fax: +1-714-632-0858 • Web: www.us.zyxel.com • FTP: ftp.us.zyxel.com • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806-2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no •...
Page 233 • Support E-mail: support@zyxel.es • Sales E-mail: sales@zyxel.es • Telephone: +34-902-195-420 • Fax: +34-913-005-345 • Web: www.zyxel.es • Regular Mail: ZyXEL Communications, Arte, 21 5ª planta, 28033 Madrid, Spain Sweden • Support E-mail: support@zyxel.se • Sales E-mail: sales@zyxel.se • Telephone: +46-31-744-7700 •...
Page 234 • Sales E-mail: sales@zyxel.co.uk • Telephone: +44-1344-303044, 08707-555779 (UK only) • Fax: +44-1344-303034 • Web: www.zyxel.co.uk • FTP: ftp.zyxel.co.uk • Regular Mail: ZyXEL Communications UK Ltd., 11 The Courtyard, Eastern Road, Bracknell, Berkshire RG12 2XB, United Kingdom (UK) V300 Series User’s Guide...
Page 235: Index
DSCPs viewing dynamic IP address 59, 71 circuit-switched telephone networks dynamic jitter buffer Class of Service (CoS) client server client-server protocol codec echo cancellation coder/decoder comfort noise generation 123, 167 configuration backup reset the factory defaults V300 Series User’s Guide...
Page 236 SPTGEN. See SPTGEN. host ID mask humidity Menu key 33, 52, 53 hybrid waveform codec message waiting indication mic socket microphone multimedia mute IANA 97, 218 IEEE 802.1Q VLAN Internet access Internet Assigned Numbers Authority See IANA V300 Series User’s Guide...
Page 237 Phonebook key RFC 1889 physical features RFC 3489 RFC 3842 Point RJ-11 Point to Point Calls Point-to-Point Protocol over Ethernet power Power over Ethernet power specification PPPoE 59, 74, 98, 100 safety warnings dial-up connection screws V300 Series User’s Guide...
Page 238 VLAN group speed dial VLAN ID SPTGEN VLAN ID tags Static IP address VLAN tags static IP address 59, 99 voice activity detection 123, 167 status bar voice coding status screen voice mail STUN voice over IP V300 Series User’s Guide...
Page 239 Index see VoIP voicemail VoIP VoIP password VoIP user name volume 54, 55 volume keys wall-mounting warranty note waveform codec web configurator white list V300 Series User’s Guide...
Page 240 Index V300 Series User’s Guide...

ZyXEL Communications V300 Series User Manual

Contents Overview

List of Tables

Chapter 1 Introducing the V300

Chapter 2 Hardware

Chapter 3 Using the LCD Screen

Chapter 4 The Phonebook

Chapter 5 LCD Menus: Basic Settings

Chapter 6 LCD Menus: Advanced

Chapter 7 The Web Configurator

Chapter 8 The Status Screens

Chapter 9 Network Setup

Chapter 10 SIP Account Setup

Chapter 11 Phone Setup

Chapter 12 The Phone Book

Chapter 13 System

Chapter 14 Logs

Chapter 15 Tools

Chapter 16 Troubleshooting

Appendix A Product Specifications

Appendix B Setting up Your Computer's IP Address

Appendix C Pop-Up Windows, Javascripts and Java Permissions

Appendix D IP Addresses and Subnetting

Appendix E Legal Information

Appendix F Open Software Announcements

Appendix G Customer Support

Quick Links

Chapters

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Summary of Contents for ZyXEL Communications V300 Series