About This User's Guide Intended Audience This manual is intended for people who want to configure the V300 using the LCD screen and/ or web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology.
Syntax Conventions • The V300 may be referred to as the “V300”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
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Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device. V300 Server Telephone V300 User’s Guide Computer Notebook computer DSLAM Firewall Switch Router Document Conventions...
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. • The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must all be completely indoors. This product is recyclable. Dispose of it properly. Safety Warnings V300 User’s Guide...
1.2.1 Make Calls via Internet Telephony Service Provider ... 27 1.2.2 Make Calls via IP-PBX ... 28 1.2.3 Make Peer-to-peer Calls ... 29 1.3 Ways to Manage the V300 ... 29 1.4 Good Habits for Managing the V300 ... 29 Chapter 2 Hardware... 31 2.1 Physical Features ... 31 2.1.1 The LCD Screen ...
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5.5.1 Contact List ... 59 5.5.2 Group ... 60 5.5.3 Block List ... 60 5.5.4 DND White List ... 61 5.5.5 The Speed Dial Menu ... 62 5.6 The Advanced Setting Menu ... 63 5.7 The System Restart Menu ... 63 V300 User’s Guide...
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Chapter 7 Introducing the Web Configurator ... 89 7.1 Accessing the Web Configurator ... 89 7.1.1 Title Bar ... 91 7.1.2 Navigation Panel ... 92 7.1.3 Main Window ... 92 7.1.4 Status Bar ... 93 V300 User’s Guide Table of Contents...
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16.3 Phone Calls and VoIP ... 150 Part V: Appendices and Index ... 153 Appendix A Product Specifications... 155 Appendix B Setting up Your Computer’s IP Address... 161 Appendix C Pop-up Windows, JavaScripts and Java Permissions ... 177 V300 User’s Guide Table of Contents...
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Table of Contents Appendix D IP Addresses and Subnetting ... 183 Appendix E Legal Information ... 191 Appendix F Customer Support ... 195 Index... 199 V300 User’s Guide...
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Figure 120 SIP Redirect Server ... 108 Figure 121 STUN ... 109 Figure 122 DiffServ: Differentiated Service Field ...111 Figure 123 VoIP > SIP > SIP Settings ...112 Figure 124 VoIP > SIP > SIP Settings > Advanced ...114 V300 User’s Guide...
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Figure 165 Red Hat 9.0: KDE: Network Configuration: Activate ... 174 Figure 166 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 ... 175 Figure 167 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ... 175 V300 User’s Guide...
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Figure 177 Security Settings - Java ... 181 Figure 178 Java (Sun) ... 182 Figure 179 Network Number and Host ID ... 184 Figure 180 Subnetting Example: Before Subnetting ... 186 Figure 181 Subnetting Example: After Subnetting ... 187 V300 User’s Guide...
The V300’s Ethernet ports allow you to connect it to your Local Area Network (LAN) and your computer. Your computer can access the LAN through the V300, as shown in the following figure. A is your computer, B is your V300 and C is your modem or router. 1.2 Applications Here are some examples of how you can use your V300.
V300 to make and receive VoIP telephone calls through it. In this example, you make a call from your V300 (A in the figure), which sends it to the IP- PBX. The IP-PBX forwards calls to PSTN phones (B) on the PSTN network. The IP-PBX also forwards calls to IP phones (C) through an IP network (this could include the Internet).
1.2.3 Make Peer-to-peer Calls Use the V300 to make a call to the recipient’s IP address without using a SIP server. Peer-to- peer calls are also called “Point to Point” or “IP-to-IP” calls. You must know the peer’s IP address in order to do this.
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Chapter 1 Introducing the V300 V300 User’s Guide...
This chapter describes the V300’s physical features, and how to use the V300’s phone functions. 2.1 Physical Features This section discusses the V300’s front, side, rear and base panel hardware features. See your Quick Start Guide for descriptions of how to set up the V300’s hardware and network connections.
Press space to the right, and press to move one space to the left. Use this to display the list of contacts stored in the V300. You can add, edit and delete phonebook entries from this screen. HOLD Use this to put a call on hold.
• When you use the speakerphone, these keys control the internal speaker volume. The microphone is active when the V300 is in speakerphone mode. Use this to connect a headset’s earphone jack, headphones, or an external loudspeaker. Use this to connect a headset’s microphone jack, or an external microphone.
Reset button Cable channel 2.1.1 The LCD Screen When the V300 is on, the LCD (Liquid Crystal Display) screen shows either the status screen, a phonebook screen, or a configuration menu. Use an Ethernet cable to connect to your network.
V300 via the LCD menus. 2.1.2 Resetting the V300 If you want to reset the V300 to its factory defaults (if you forgot the web configurator password, for example) press and hold the RESET button for approximately ten seconds. The V300 restarts automatically.
2.2.5 Muting a Call When you mute a call on the V300 you can hear the incoming signal (the sound from the other end of the line) but you do not transmit a signal (the person on the other end of the line cannot hear you).
• Wait for the other person to answer, then end the call. This is known as a consultant or supervised transfer, and allows you to ask the other person whether they want to receive the call or not. V300 User’s Guide Chapter 2 Hardware and step 3. If you do, you will...
User’s Guide. 3.2 Enabling and Disabling Features Many of the V300’s LCD screen menus allow you check a feature’s settings and then edit the setting. Take the following steps to check a feature’s current setting and then enable or disable the feature.
MENU to save your changes. The screen returns to that shown in step 1. 3.3 Entering Numbers, Letters and Symbols When you enter information into the V300 (when setting up a phonebook entry, for example) you may need to enter different kinds of characters. The alphanumeric keypad has four input modes: •...
W X Y Z [NONE] [CYCLE MODE] 3.4 LCD Menu Overview This section shows the LCD menus, and describes what you can do with each. V300 User’s Guide Chapter 3 Using the LCD Screen Lowercase Symbol [NONE] ! | # a b c : ;...
Chapter 3 Using the LCD Screen Press the Navigator up or down to access the V300’s LCD menu system. Table 6 LCD Menu Overview MENU System Info System Name IP Address MAC Address VOIP Status Volume Setting Speaker Vol Phone Vol...
AutoPro System Restart 3.5 The LCD Status Screen When you first turn on the V300 or make a call, the status screen displays. The status screen is divided into two main sections, as shown below. Figure 12 LCD Status Screen...
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Chapter 3 Using the LCD Screen V300 User’s Guide...
H A P T E R Use the V300’s phonebook to store the names and phone numbers of your contacts. You can either add phonebook entries yourself, or they can be supplied via auto provisioning. The following sections describe how to add, edit, delete and use phonebook entries.
Chapter 4 The Phonebook 4.2 Edit a Phonebook Entry Take the following steps to change the details of a contact you already entered into the V300’s phonebook. 1 Press the Navigator down to enter the LCD menus. Select Phonebook > Contact List >...
- you cannot use them to select an entry to call. 4.5 Calling a Number Not in the Phonebook When you want to call a number that is not in your V300’s phonebook, activate a line, dial the number and press the SEND key to start the call.
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Chapter 4 The Phonebook V300 User’s Guide...
LCD screen. Use the navigator to scroll down to the other options. 5.2 The System Info Menu The System Info menu allows you to quickly check some of your V300’s settings. These settings are read-only. Press MENU > System Info. The following screen displays.
Model Name Firmware Version 5.2.2 IP Address Use this menu to see information about the V300’s current IP address and DNS (Domain Name System) information. Select IP Address in the System Info screen. The following screen displays. Figure 23 LCD Menu: IP Address...
Use this screen to check the SIP number associated with the VoIP account configured on the V300, and to see whether the account is correctly registered with a SIP server. Select VoIP Status in the System Info menu. The following screen displays.
AnonyCall in the Call Preference menu. The following screen displays. DESCRIPTION Select this to set the volume of the V300’s ringtone. This setting applies to all configured group rings. Select this to set the volume of an attached headset (or any device connected to the external speaker and/or microphone sockets).
Select this to set up call forwarding under certain specific circumstances. Select this to have the V300 forward calls under all circumstances. Select this to set the phone number to which you want the V300 to forward calls. This setting does not apply to specific call forwarding.
DESCRIPTION Use this to set the call forward timeout. If you activate no answer forwarding (NoAS FW) this is the length of time the V300 waits before forwarding the call. This period also applies to specific forwarding (Specific FW) rules with no answer forwarding enabled.
Figure 33 LCD Menu: Timeout Setting 5 Timeout: (sec.) To edit the length of time the V300 waits before forwarding a call, press MENU and then enter the new call forward timeout period in (from 1 to 99 seconds). Press MENU again to save the new forward timeout period.
Select this to see or edit the incoming phone number to which this rule applies. Select this to see or edit the phone number to which the V300 forwards calls. Select this to see or edit the conditions under which the V300 forwards calls from this Incoming Call Number.
• Select BusyFW to have the V300 redirect calls if the line is busy. • Select NoAS FW (no answer forward) to have the V300 forward calls if you do not pick up. • Select DND FW to have the V300 redirect calls from this number if you have DND (Do Not Disturb) turned on.
List. Chapter 4 on page 47 5.5.2 Group Use these menus to see which of your contacts belong to the predefined groups on the V300. Configure which group a contact belongs to in the Phonebook > Contact List screen. Select Phonebook > Group. The following screen displays.
This shows which of your contacts can call you when DND (Do Not Disturb) is turned on. When someone on the DND White List calls, the V300 rings whether DND is on or not. Select Phonebook > DND WhiteList. The following screen displays.
Enter a phone number using the keypad. When you do this, the Speed Dial Edit screen displays. Enter the phone number and press MENU. The phone number is then associated with the keypad key. V300 User’s Guide...
“987654”, press and hold the 0 key to call “987654”. 5.6 The Advanced Setting Menu Use this menu to configure network and SIP account settings, set the V300 to get its configuration from an auto-provisioning server, or program the custom keys (see your Quick Start Guide for hardware information).
User’s Guide. 6.2 The Network Menu Use these menus to configure the V300’s IP address, and PPPoE username and password. Select Adv Setting > Network. The following screen appears.
Use this if you have an IP address to use for the V300. Use this if you do not have an IP address to use for the V300. The V300 obtains an address automatically from a DHCP server on the network.
Select this to turn on static IP. Your V300 uses the IP settings you configure in this menu. Select this to set the static IP address you want the V300 to use. Select this to set the IP address of the device your V300 uses to access the Internet. Chapter 6 LCD Menus: Advanced...
Figure 58 LCD Menu: Default Gateway 3 Gateway 0.0.0.0 The number that displays is the static IP address of the device your V300 uses to access the Internet. Press MENU to edit the static IP address, or press PHONEBOOK to return to the previous screen.
4 Subnet Mask 0.0.0.0 The number that displays is the subnet mask your V300 is currently set to use. Press MENU to edit the subnet mask, or press PHONEBOOK to return to the previous screen. 6.2.2.3.1 Subnet Mask - Edit Press MENU in the Subnet Mask screen.
Enter the new DNS server IP address and press MENU to save the change. Alternatively, press PHONEBOOK to return to the previous screen. 6.2.3 DHCP Use DHCP to have the V300 get an IP address automatically from a DHCP server on the network. Select Adv Setting > Network > DHCP. The following screen displays.
Select this to see whether the SIP account is turned on (Enable) or off (Disable). Press MENU again to change the setting. When the account is not active, you cannot use it to make or receive calls on the V300. 6.3.2 SIP Number Use this to see and edit the SIP number for your SIP account.
PHONEBOOK to return to the previous screen. 6.3.3 SIP Local Port Use this screen to see and edit the port the V300 uses to listen for incoming SIP calls. Select Advanced Setting > SIP Setting > SIP Local Port. The following screen displays.
Figure 70 LCD Menu: SIP Server Address 4 SIP Serv Addr: The IP address of the SIP server already configured on the V300 displays. If no IP address is already configured, none displays. Press MENU to edit the SIP server address, or press PHONEBOOK to return to the previous screen.
Figure 74 LCD Menu: SIP Register Server 6 Register Serv: The IP address of the SIP register server already configured on the V300 displays. If no IP address is already configured, none displays. Press MENU to edit the SIP register server address, or press PHONEBOOK to return to the previous screen.
Figure 78 LCD Menu: SIP Service Domain 8 Serv Domain If a SIP domain is already configured on the V300, it displays in this screen. If no SIP domain is already configured, none displays. Press MENU to edit the SIP domain, or press PHONEBOOK to return to the previous screen.
Figure 80 LCD Menu: SIP Authentication ID 9 SIP Auth ID If a SIP authentication ID is already configured on the V300, it displays in this screen. If no SIP authentication ID is already configured, none displays. Press MENU to edit the SIP authentication ID, or press PHONEBOOK to return to the previous screen.
SIP server. Both devices must be able to use the same codec. You can set three codecs for the V300 to use. If the SIP server cannot use the first codec you set, the V300 tries to use the second codec. If the SIP server cannot use the second codec, the V300 tries to use the third.
Turn this on (Enable) to have the V300 send caller ID for outgoing calls. The person you call can tell who is calling. Turn this off (Disable) if you want the V300 not to send caller ID. V300 User’s Guide...
Figure 90 LCD Menu: STUN Server Address 2 Server Addr: If a STUN server address is already configured on the V300, it displays in this screen. If no STUN server address is already configured, none displays. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
The port number can consist of numerals (0 ~ 9) only. 6.3.15.2 Outbound Proxy Use this menu to have the V300 use an outbound proxy server. Select Adv Setting > SIP Setting > NAT Setting > Outbound Proxy. The following screen displays.
Figure 95 LCD Menu: Outbound Proxy Server Address 2 Server Addr: If an outbound proxy server address is already configured on the V300, it displays in this screen. If no outbound proxy server address is already configured, none displays. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
6.3.17 Backup SIP Server (1 and 2) Use the Backup SIP menus to configure the details of up to two SIP servers that the V300 uses to make calls in the event that the primary SIP server is unavailable. If the primary SIP server is unavailable, the V300 uses the first backup SIP server (1st BSIP) if configured.
Retry Time 6.4.1 Protocol Use this screen to see or edit the protocol that the V300 uses to request and receive the auto- provisioning file. This protocol must be the same as that used by the auto-provisioning server. V300 User’s Guide...
Figure 104 LCD Menu: Auto Provision Server Address 3 Serv Addr: If an auto-provisioning server address is already configured on the V300, it displays in this screen. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
PHONEBOOK to return to the previous screen. 6.4.4 Retry Time Use this screen to see or edit the length of time the V300 waits if it cannot get an auto- provisioning file from the server before trying again. Select Adv Setting > AutoPro > Retry Time. The following screen displays.
Chapter 6 LCD Menus: Advanced Figure 109 LCD Menu: Auto Provision Retry Time - Edit 5 Retry Time 1800_ Enter the new RETRY time. Press MENU to save the change. Alternatively, press PHONEBOOK to return to the previous screen. V300 User’s Guide...
The Web Configurator Introducing the Web Configurator (89) Status Screens (95) Network Setup (101) SIP Account Setup (105) Phone Setup (119) The Phone Book (123)
V300 (refer to the Quick Start Guide). aunch your web browser. 3 Enter the V300’s IP address as the URL. The V300 is set to get an IP address automatically. Use the System Info > IP Address LCD screen to find it out (see 5.2.2 on page...
6 Type a new password (and retype it to confirm) then click Apply. Alternatively, click Ignore. If you do not change the password, the following screen appears every time you log in. Figure 111 Change Password Screen The Status screen displays. V300 User’s Guide...
The title bar has some icons in the upper right corner. The icons have the following functions. Table 37 Web Configurator Icons in the Title Bar ICON V300 User’s Guide Chapter 7 Introducing the Web Configurator DESCRIPTION Language: At the time of writing, only English is supported.
Chapter 7 Introducing the Web Configurator 7.1.2 Navigation Panel Use the menu items on the navigation panel to open screens and configure the V300’s features. The following table describes the menu items. Table 38 Navigation Panel Summary LINK Status Network...
7.1.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. V300 User’s Guide Chapter 7 Introducing the Web Configurator...
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Chapter 7 Introducing the Web Configurator V300 User’s Guide...
H A P T E R Use the Status screens to see the current status of the V300, its system resources, interfaces, and SIP accounts. You can also register and unregister SIP accounts. The Status screen also provides detailed traffic and VoIP statistics.
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You can change this in the Network > Ethernet > Internet Connection screen. This field displays how long the V300 has been running since it last started up. This field displays the current date and time in the V300. You can change this in Maintenance >...
The following table describes the fields in this screen. Table 40 Packet Statistics LABEL DESCRIPTION Packet Statistics Port This column displays each interface of the V300. Status This displays the port speed and duplex setting. TxPkts This field displays the number of packets transmitted on this interface. RxPkts This field displays the number of packets received on this interface.
LABEL DESCRIPTION SIP Status Account This column displays each SIP account in the V300. Registration This field displays the current registration status of the SIP account. You can change this in the Status screen. Registered - The SIP account is registered with a SIP server.
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Transferred - a call on this line has been transferred to another number, and is still ongoing. Incoming - an incoming call on this line is waiting to be answered. Busy - the V300 has tried to initiate a call, but the phone at the other end is engaged. Codec This field displays what voice codec (coder/decoder) is being used for a current VoIP call.
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Chapter 8 Status Screens V300 User’s Guide...
H A P T E R This chapter discusses how to configure the V300’s network settings. 9.1 TCP/IP Parameters 9.1.1 IP Address Assignment Every computer on the Internet must have a unique IP address. If your networks are isolated from the Internet (for instance, only between your two branch offices) you can assign any IP addresses to the hosts without problems.
By implementing PPPoE directly on the V300 (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the V300 does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access.
Use this screen to configure the management IP address of the V300. You can use this IP address to connect to the V300 even when its WAN IP address is in a different subnet. Your computer must be in the same subnet as the management IP address to use it.
LABEL Management IP Address IP Address Apply Reset DESCRIPTION Enter the new management IP address you want the V300 to use. Click this to save your changes. Click this to reload the previous configuration for this screen. V300 User’s Guide...
H A P T E R This chapter discusses the V300’s VoIP > SIP screens. 10.1 SIP Overview 10.1.1 Introduction to VoIP VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network.
A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP user agent to receive the call. 2. Ringing 3. OK 5.Dialogue (voice traffic) 7. OK V300 User’s Guide...
1 Client device A sends a call invitation for C to the SIP redirect server (B). 2 The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). 3 Client device A then sends the call invitation to client device C. V300 User’s Guide Chapter 10 SIP Account Setup...
IP address known within another network. The V300 must register its public IP address with a SIP register server. If there is a NAT router between the V300 and the SIP register server, the V300 probably has a private IP address. The V300 lists its IP address in the SIP message that it sends to the SIP register server.
VoIP traffic. This allows the V300 to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the V300 to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).
Network traffic can be classified by setting the ToS (Type Of Service) values at the data source (for example, at the V300) so a server can decide the best method of delivery, that is the least cost, fastest route and so on.
Only stations within the same group can communicate with each other. Your V300 can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network. This allows the V300 to communicate with a SIP server that is a member of the same VLAN group.
Select the SIP account you want to see in this screen. At the time of writing, the V300 supports a single SIP account. Select this if you want the V300 to use this account. Clear it if you do not want the V300 to use this account.
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Internet Connection screen. Backup SIP Server 1st / 2nd Select the check box to have the V300 use the backup SIP server(s) you Backup SIP configure. If the V300 cannot use the server you configured in the SIP Settings Server section of this screen, it tries to use the backup server(s).
10.2.2 Advanced SIP Setup Screen Use this screen to maintain advanced settings for each SIP account. Click Advanced Setup in VoIP > SIP > SIP Settings. The following screen displays. Figure 124 VoIP > SIP > SIP Settings > Advanced V300 User’s Guide...
• • • • • The V300 must use the same codec as the peer. When two SIP devices start a SIP session, they must agree on a codec. Primary Select the V300’s first choice for voice coder/decoder. Compression Type Secondary Select the V300’s second choice for voice coder/decoder.
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V300 subscribes to the service. Before this time passes, the V300 automatically subscribes again. Select this if you want the V300 to use the call forwarding rules you set up in the VoIP > Phone Book > Call Forward screen.
Click this to return to the SIP Settings screen without saving your changes. 10.3 SIP QoS Screen Use this screen to maintain ToS and VLAN settings for the V300. Click VoIP > SIP > QoS. The following screen displays. Figure 125 VoIP > SIP > QoS Each field is described in the following table.
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Chapter 10 SIP Account Setup Table 48 VoIP > SIP > QoS LABEL Apply Reset DESCRIPTION Click this to save your changes. Click this to set every field in this screen to its last-saved value. V300 User’s Guide...
H A P T E R This chapter discusses the V300’s Phone screens. 11.1 Phone Settings Screen Use this screen to configure basic phone settings like volume levels. Click VoIP > Phone > Phone Settings. The following screen displays. Figure 126 VoIP > Phone > Phone Settings Each field is described in the following table.
11.2 Phone Region Screen Use this screen to maintain settings that depend on which region of the world the V300 is in. To access this screen, click VoIP > Phone > Region.
In peer-to-peer calls, you call another VoIP device directly without going through a SIP server. Enter the callee’s IP address or domain name. The V300 sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry.
Speed Dial Key 0 Apply Reset DESCRIPTION Enter the phone number you want the V300 to call when you use this speed dial key. Click this to save your settings. Click this to set every field in this screen to its last-saved value.
You can set up rules for all incoming calls, or have the V300 forward calls from specific numbers only. Click VoIP > Phone Book > Call Forward. The following screen displays.
Conditional Forward DESCRIPTION The V300 checks these rules, in the order in which they appear, after it checks the rules in the Advanced Setup section. Select this to turn call forwarding on. This setting applies to all call forwarding on the V300.
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No Answer Time field. Busy Select this to forward incoming calls from this number if the V300 is in use. It does not matter which line is being used. Select this to forward incoming calls from this number if you have DND (Do Not Disturb) turned on.
Click this to save your settings. Click this to set every field in this screen to its last-saved value. DESCRIPTION This shows the index number of the list entry. The V300 supports up to 200 phonebook entries. Enter the contact’s phone number.
Group This is the calling group to which the contact belongs. Assign This is the SIP account the V300 always uses to call this contact. This shows Account None if you can use any SIP account to call the contact.
This is the contact’s name. Select an entry from the list to move the contact to another group. This shows the SIP account the V300 uses to call this contact, or None if you can use any account to call the contact.
Click the Edit icon to change this entry’s details. Click the Delete icon to remove the entry from the block list. If you do this for an entry not in the phonebook, the information cannot be recovered. V300 User’s Guide Chapter 12 The Phone Book...
Clear All 12.5 DND White List Screen Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND (Do Not Disturb) turned on. Click VoIP > Phone Book > DND White List. The following screen displays.
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Click this to save your settings. Clear All Click this to remove all the entries from the DND white list. If you do this for entries not in the phonebook, the information cannot be recovered. V300 User’s Guide Chapter 12 The Phone Book...
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Chapter 12 The Phone Book V300 User’s Guide...
H A P T E R Use the System screens to change the V300’s system and domain name settings, change the password or configure time settings. 13.1 System General Screen Use this screen to change system settings and the web configurator password, or to set the administrator inactivity timer.
Reset 13.2 Time Setting Screen To change your V300’s time and date, click Maintenance > System > Time Setting. The screen appears as shown. Use this screen to configure the V300’s time based on your local time zone. DESCRIPTION System Name is a unique name to identify the V300 in an Ethernet network. It is recommended you enter your computer’s “Computer name”...
When you set Time and Date Setup to Manual, enter the new date in this field and then click Apply. Get from Time Select this to have the V300 get the time and date from the time server you Server specify below.
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In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Click this to save your changes back to the V300. Click this to begin configuring this screen afresh.
H A P T E R This chapter contains information on viewing your V300’s logs. 14.1 Logs Screen Click Maintenance > Logs to open the Logs screen. You can view logs and alert messages in this screen. Once the log table is full, old logs are deleted as new logs are created.
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This field lists the source IP address and the port number of the incoming packet that caused the log, if applicable. This field lists the destination IP address and the port number of the outgoing packet that caused the log, if applicable. This field displays additional information about the log entry. V300 User’s Guide...
Click Maintenance > Tools. Follow the instructions in this screen to upload firmware to your V300. Make sure you have new firmware ready to upload to the V300 before you click the Uninstall button! If you click this but do not upload new firmware, your V300 may not work properly.
Firmware Upgrade Uninstall Click this to remove the current firmware from the V300. You must do this before uploading new firmware to the V300. File Upload Type in the location of the file you want to upload in this field or click Browse... to find Browse...
Figure 141 Maintenance > Tools > Configuration 15.2.1 Backup Configuration Backup configuration allows you to back up (save) the V300’s current configuration to a file on your computer. Once your V300 is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes.
Figure 143 Temporarily Disconnected If you uploaded a configuration file that sets the V300 to get an IP address automatically, use the System Info > IP Address > IP Address LCD menu to find out its new address. See Section 5.2.2 on page 52...
15.3 Restart Screen System restart allows you to reboot the V300 without turning the power off. Click Maintenance > Tools > Restart. Click Restart to have the V300 reboot. This does not affect the V300's configuration. Figure 145 Maintenance > Tools > Restart V300 User’s Guide...
1 Make sure you are using the power adaptor or cord included with the V300. 2 Make sure the power adaptor or cord is connected to the V300 and plugged in to an appropriate power source. Make sure the power source is turned on.
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Chapter 16 Troubleshooting 1 The V300 is set to get an IP address automatically by default. Check the IP address in the System Info > IP Address > IP Address LCD menu. 2 Set a static IP address for the V300 in the Adv Setting > Network > Static IP menus (see Section 6.2.2 on page...
2 You cannot log in to the web configurator while someone is using Telnet to access the V300. Log out of the V300 in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or cord to the V300.
Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the V300 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on).
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2 Check your DNS SRV settings for the SIP account you want to use (see on page 78). If DNS SRV is turned off, turn it on. 3 Make sure that your V300 uses the voice codecs recommended by your VoIP service provider (see Section 6.3.11 on page I can make some VoIP calls, but not others.
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Chapter 16 Troubleshooting The incoming or outgoing audio is too quiet or too loud. I cannot hear the V300’s ring when a call is incoming. Use the VOLUME keys to increase or decrease the volume. • When no audio device (the handset, speakerphone or an external headset) is active, the VOLUME keys control the ringing volume.
Appendices and Index Product Specifications (155) Setting up Your Computer’s IP Address (161) Pop-up Windows, JavaScripts and Java Permissions (177) IP Addresses and Subnetting (183) Legal Information (191) Customer Support (195) Index (199)
P P E N D I X Product Specifications The following tables summarize the V300’s hardware and firmware features. Table 62 Hardware Specifications Dimensions (W x D x H) Weight Power Specification Ethernet Ports Handset Port (Headset) Microphone Port (Headset) Headphone...
Download new firmware (when available) from the ZyXEL web site and use the web configurator, an FTP or a TFTP tool to put it on the V300. Note: Only upload firmware for your specific model! Make a copy of the V300’s configuration.
The following list, which is not exhaustive, illustrates the standards supported in the V300. Table 64 Standards Supported STANDARD RFC 1058 RFC 1112 RFC 1305 RFC 1321 RFC 1483 RFC 1631 RFC 1661 RFC 1723 RFC 1890 RFC 2236 RFC 2327...
4 Make sure the screws are snugly fastened to the wall. They need to hold the weight of the V300 with the connection cables. 5 Align the holes on the back of the V300 with the screws on the wall. Hang the V300 on the screws.
"communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the V300’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window.
2 Select Client and then click Add. 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. V300 User’s Guide...
• If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your V300 and restart your computer when prompted. Verifying Settings 1 Click Start and then Run.
2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 152 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
• If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. V300 User’s Guide...
Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
• If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. V300 User’s Guide...
Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your V300 and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab.
2 Select Ethernet built-in from the Connect via list. Figure 159 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually. V300 User’s Guide...
• Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration.
• Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Click Apply Now and close the window.
2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 163 Red Hat 9.0: KDE: Ethernet Device: General V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
• If you have a dynamic IP address, enter following figure shows an example. is the name of the Ethernet card). Open the eth0 in the dhcp BOOTPROTO= ifconfig- field. The V300 User’s Guide...
Shutting down interface eth0: Shutting down loopback interface: Setting network parameters: Bringing up loopback interface: Bringing up interface eth0: V300 User’s Guide Appendix B Setting up Your Computer’s IP Address in the static BOOTPROTO= directory. The following figure shows an example where...
1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 171 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. 1 In Internet Explorer, select Tools, Internet Options, Privacy. V300 User’s Guide...
Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. 2 Select Settings…to open the Pop-up Blocker Settings screen. V300 User’s Guide...
3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 174 Pop-up Blocker Settings V300 User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions...
3 Scroll down to Scripting. 4 Under Active scripting make sure that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is selected (the default). 6 Click OK to close the window. V300 User’s Guide...
3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. 5 Click OK to close the window. Figure 177 Security Settings - Java V300 User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions...
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected. 3 Click OK to close the window. Figure 178 Java (Sun) V300 User’s Guide...
Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. V300 User’s Guide...
For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. 1ST OCTET: OCTET: OCTET: (192) (168) 11000000 10101000 00000001 11111111 11111111 11111111 11000000 10101000 00000001 4TH OCTET 00000010 00000000 00000010 V300 User’s Guide...
255.255.255.128. The following table shows some possible subnet masks using both notations. Table 68 Alternative Subnet Mask Notation ALTERNATIVE SUBNET MASK NOTATION 255.255.255.0 255.255.255.128 V300 User’s Guide Appendix D IP Addresses and Subnetting 4TH OCTET OCTET OCTET 00000000 00000000 00000000...
192.168.1.0 /25 and 192.168.1.128 /25. The following figure shows the company network after subnetting. There are now two sub- networks, A and B. ALTERNATIVE LAST OCTET NOTATION (BINARY) 1100 0000 1110 0000 1111 0000 1111 1000 1111 1100 LAST OCTET (DECIMAL) V300 User’s Guide...
IP Address (Decimal) IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.0 Broadcast Address: 192.168.1.63 V300 User’s Guide Appendix D IP Addresses and Subnetting - 2 or 62 hosts for each subnet (a host ID of all NETWORK NUMBER 192.168.1. 11000000.10101000.00000001. 11111111.11111111.11111111.
NETWORK NUMBER 192.168.1. 11000000.10101000.00000001. 11111111.11111111.11111111. Lowest Host ID: 192.168.1.193 Highest Host ID: 192.168.1.254 LAST FIRST ADDRESS ADDRESS LAST OCTET BIT VALUE 01000000 11000000 LAST OCTET BIT VALUE 10000000 11000000 LAST OCTET BIT VALUE 11000000 11000000 BROADCAST ADDRESS V300 User’s Guide...
The following table is a summary for subnet planning on a network with a 16-bit network number. Table 75 16-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS V300 User’s Guide Appendix D IP Addresses and Subnetting LAST FIRST ADDRESS ADDRESS SUBNET MASK NO.
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You must also enable Network Address Translation (NAT) on the V300. Once you have decided on the network number, pick an IP address for your V300 that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address.
ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
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Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of V300 User’s Guide...
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Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. V300 User’s Guide...
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Appendix E Legal Information V300 User’s Guide...
Class of Service (CoS) client server client-server protocol codec 77, 109 coder V300 User’s Guide coder/decoder comfort noise generation conditional call forwarding configuration backup reset the factory defaults restore contact information contact list 47, 48, 59, 126...
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LCD screen display settings logs loudspeaker MAC address managing the device good habits using FTP. See FTP. using SPTGEN. See SPTGEN. mask Menu key 32, 47, 51 message waiting indication mic socket microphone model name multimedia mute 27, 105 V300 User’s Guide...
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PPPoE 65, 66, 102, 103 dial-up connection private IP address private networks product registration proxy server V300 User’s Guide pulse code modulation 110, 156 quality of service see QoS Quick Start Guide real-time transport protocol rear panel redirect server...
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VLAN tags voice activity detection 120, 156 voice codec voice coding voice mail voice over IP see VoIP voicemail 32, 78 VoIP VoIP password VoIP status 52, 53 VoIP user name volume 53, 54 volume keys wall-mounting V300 User’s Guide...