ZyXEL Communications V300 User Manual

ZyXEL Communications V300 User Manual

Zyxel communications ip phone user manual
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V300
IP Phone
User's Guide
Version 1.00
05/2007
Edition 1
www.zyxel.com

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Summary of Contents for ZyXEL Communications V300

  • Page 1 V300 IP Phone User’s Guide Version 1.00 05/2007 Edition 1 www.zyxel.com...
  • Page 3: About This User's Guide

    About This User's Guide Intended Audience This manual is intended for people who want to configure the V300 using the LCD screen and/ or web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology.
  • Page 4: Document Conventions

    Syntax Conventions • The V300 may be referred to as the “V300”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
  • Page 5 Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device. V300 Server Telephone V300 User’s Guide Computer Notebook computer DSLAM Firewall Switch Router Document Conventions...
  • Page 6: Safety Warnings

    • If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. • The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must all be completely indoors. This product is recyclable. Dispose of it properly. Safety Warnings V300 User’s Guide...
  • Page 7 Safety Warnings V300 User’s Guide...
  • Page 8 Safety Warnings V300 User’s Guide...
  • Page 9: Table Of Contents

    Introduction ... 25 Introducing the V300 ... 27 Hardware ... 31 LCD Screen Menus ... 39 Using the LCD Screen ... 41 The Phonebook ... 47 LCD Menus: Basic Settings ... 51 LCD Menus: Advanced ... 65 The Web Configurator ... 87 Introducing the Web Configurator ...
  • Page 10 Contents Overview V300 User’s Guide...
  • Page 11: Table Of Contents

    1.2.1 Make Calls via Internet Telephony Service Provider ... 27 1.2.2 Make Calls via IP-PBX ... 28 1.2.3 Make Peer-to-peer Calls ... 29 1.3 Ways to Manage the V300 ... 29 1.4 Good Habits for Managing the V300 ... 29 Chapter 2 Hardware... 31 2.1 Physical Features ... 31 2.1.1 The LCD Screen ...
  • Page 12 5.5.1 Contact List ... 59 5.5.2 Group ... 60 5.5.3 Block List ... 60 5.5.4 DND White List ... 61 5.5.5 The Speed Dial Menu ... 62 5.6 The Advanced Setting Menu ... 63 5.7 The System Restart Menu ... 63 V300 User’s Guide...
  • Page 13 Chapter 7 Introducing the Web Configurator ... 89 7.1 Accessing the Web Configurator ... 89 7.1.1 Title Bar ... 91 7.1.2 Navigation Panel ... 92 7.1.3 Main Window ... 92 7.1.4 Status Bar ... 93 V300 User’s Guide Table of Contents...
  • Page 14 Phone Setup ... 119 11.1 Phone Settings Screen ...119 11.1.1 Voice Activity Detection/Silence Suppression ... 120 11.1.2 Comfort Noise Generation ... 120 11.1.3 Echo Cancellation ... 120 11.2 Phone Region Screen ... 120 11.3 Speed Dial Settings Screen ... 121 V300 User’s Guide...
  • Page 15 16.3 Phone Calls and VoIP ... 150 Part V: Appendices and Index ... 153 Appendix A Product Specifications... 155 Appendix B Setting up Your Computer’s IP Address... 161 Appendix C Pop-up Windows, JavaScripts and Java Permissions ... 177 V300 User’s Guide Table of Contents...
  • Page 16 Table of Contents Appendix D IP Addresses and Subnetting ... 183 Appendix E Legal Information ... 191 Appendix F Customer Support ... 195 Index... 199 V300 User’s Guide...
  • Page 17: List Of Figures

    Figure 34 LCD Menu: Specific Forward... 57 Figure 35 LCD Menu: Specific Forward Entry Table ... 57 Figure 36 LCD Menu: Specific Forward Entry ... 58 Figure 37 LCD Menu: Incoming Call Number... 58 Figure 38 LCD Menu: Forward to Number ... 58 V300 User’s Guide...
  • Page 18 Figure 78 LCD Menu: SIP Service Domain ... 75 Figure 79 LCD Menu: SIP Service Domain - Edit... 75 Figure 80 LCD Menu: SIP Authentication ID ... 76 Figure 81 LCD Menu: SIP Authentication ID - Edit... 76 V300 User’s Guide...
  • Page 19 Figure 120 SIP Redirect Server ... 108 Figure 121 STUN ... 109 Figure 122 DiffServ: Differentiated Service Field ...111 Figure 123 VoIP > SIP > SIP Settings ...112 Figure 124 VoIP > SIP > SIP Settings > Advanced ...114 V300 User’s Guide...
  • Page 20 Figure 165 Red Hat 9.0: KDE: Network Configuration: Activate ... 174 Figure 166 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 ... 175 Figure 167 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ... 175 V300 User’s Guide...
  • Page 21 Figure 177 Security Settings - Java ... 181 Figure 178 Java (Sun) ... 182 Figure 179 Network Number and Host ID ... 184 Figure 180 Subnetting Example: Before Subnetting ... 186 Figure 181 Subnetting Example: After Subnetting ... 187 V300 User’s Guide...
  • Page 22 List of Figures V300 User’s Guide...
  • Page 23: List Of Tables

    Table 35 LCD Menu: Auto Provision ... 83 Table 36 LCD Menu: Auto Provision Protocol - Edit ... 84 Table 37 Web Configurator Icons in the Title Bar ... 91 Table 38 Navigation Panel Summary ... 92 V300 User’s Guide...
  • Page 24 Table 70 Subnet 2 ... 188 Table 71 Subnet 3 ... 188 Table 72 Subnet 4 ... 188 Table 73 Eight Subnets ... 188 Table 74 24-bit Network Number Subnet Planning ... 189 Table 75 16-bit Network Number Subnet Planning ... 189 V300 User’s Guide...
  • Page 25: Introduction

    Introduction Introducing the V300 (27) Hardware (31)
  • Page 27: Introducing The V300

    The V300’s Ethernet ports allow you to connect it to your Local Area Network (LAN) and your computer. Your computer can access the LAN through the V300, as shown in the following figure. A is your computer, B is your V300 and C is your modem or router. 1.2 Applications Here are some examples of how you can use your V300.
  • Page 28: Make Calls Via Ip-Pbx

    V300 to make and receive VoIP telephone calls through it. In this example, you make a call from your V300 (A in the figure), which sends it to the IP- PBX. The IP-PBX forwards calls to PSTN phones (B) on the PSTN network. The IP-PBX also forwards calls to IP phones (C) through an IP network (this could include the Internet).
  • Page 29: Make Peer-To-Peer Calls

    1.2.3 Make Peer-to-peer Calls Use the V300 to make a call to the recipient’s IP address without using a SIP server. Peer-to- peer calls are also called “Point to Point” or “IP-to-IP” calls. You must know the peer’s IP address in order to do this.
  • Page 30 Chapter 1 Introducing the V300 V300 User’s Guide...
  • Page 31: Hardware

    This chapter describes the V300’s physical features, and how to use the V300’s phone functions. 2.1 Physical Features This section discusses the V300’s front, side, rear and base panel hardware features. See your Quick Start Guide for descriptions of how to set up the V300’s hardware and network connections.
  • Page 32: Table 1 Front Panel Hardware

    Press space to the right, and press to move one space to the left. Use this to display the list of contacts stored in the V300. You can add, edit and delete phonebook entries from this screen. HOLD Use this to put a call on hold.
  • Page 33: Figure 5 Side Panel

    • When you use the speakerphone, these keys control the internal speaker volume. The microphone is active when the V300 is in speakerphone mode. Use this to connect a headset’s earphone jack, headphones, or an external loudspeaker. Use this to connect a headset’s microphone jack, or an external microphone.
  • Page 34: The Lcd Screen

    Reset button Cable channel 2.1.1 The LCD Screen When the V300 is on, the LCD (Liquid Crystal Display) screen shows either the status screen, a phonebook screen, or a configuration menu. Use an Ethernet cable to connect to your network.
  • Page 35: Resetting The V300

    V300 via the LCD menus. 2.1.2 Resetting the V300 If you want to reset the V300 to its factory defaults (if you forgot the web configurator password, for example) press and hold the RESET button for approximately ten seconds. The V300 restarts automatically.
  • Page 36: Receiving A Call

    2.2.5 Muting a Call When you mute a call on the V300 you can hear the incoming signal (the sound from the other end of the line) but you do not transmit a signal (the person on the other end of the line cannot hear you).
  • Page 37: Making Conference Calls

    • Wait for the other person to answer, then end the call. This is known as a consultant or supervised transfer, and allows you to ask the other person whether they want to receive the call or not. V300 User’s Guide Chapter 2 Hardware and step 3. If you do, you will...
  • Page 38 Chapter 2 Hardware V300 User’s Guide...
  • Page 39: Lcd Screen Menus

    LCD Screen Menus Using the LCD Screen (41) The Phonebook (47) LCD Menus: Basic Settings (51) LCD Menus: Advanced (65)
  • Page 41: Using The Lcd Screen

    User’s Guide. 3.2 Enabling and Disabling Features Many of the V300’s LCD screen menus allow you check a feature’s settings and then edit the setting. Take the following steps to check a feature’s current setting and then enable or disable the feature.
  • Page 42: Entering Numbers, Letters And Symbols

    MENU to save your changes. The screen returns to that shown in step 1. 3.3 Entering Numbers, Letters and Symbols When you enter information into the V300 (when setting up a phonebook entry, for example) you may need to enter different kinds of characters. The alphanumeric keypad has four input modes: •...
  • Page 43: Lcd Menu Overview

    W X Y Z [NONE] [CYCLE MODE] 3.4 LCD Menu Overview This section shows the LCD menus, and describes what you can do with each. V300 User’s Guide Chapter 3 Using the LCD Screen Lowercase Symbol [NONE] ! | # a b c : ;...
  • Page 44: Table 6 Lcd Menu Overview

    Chapter 3 Using the LCD Screen Press the Navigator up or down to access the V300’s LCD menu system. Table 6 LCD Menu Overview MENU System Info System Name IP Address MAC Address VOIP Status Volume Setting Speaker Vol Phone Vol...
  • Page 45: The Lcd Status Screen

    AutoPro System Restart 3.5 The LCD Status Screen When you first turn on the V300 or make a call, the status screen displays. The status screen is divided into two main sections, as shown below. Figure 12 LCD Status Screen...
  • Page 46 Chapter 3 Using the LCD Screen V300 User’s Guide...
  • Page 47: The Phonebook

    H A P T E R Use the V300’s phonebook to store the names and phone numbers of your contacts. You can either add phonebook entries yourself, or they can be supplied via auto provisioning. The following sections describe how to add, edit, delete and use phonebook entries.
  • Page 48: Edit A Phonebook Entry

    Chapter 4 The Phonebook 4.2 Edit a Phonebook Entry Take the following steps to change the details of a contact you already entered into the V300’s phonebook. 1 Press the Navigator down to enter the LCD menus. Select Phonebook > Contact List >...
  • Page 49: Call A Phonebook Contact

    - you cannot use them to select an entry to call. 4.5 Calling a Number Not in the Phonebook When you want to call a number that is not in your V300’s phonebook, activate a line, dial the number and press the SEND key to start the call.
  • Page 50 Chapter 4 The Phonebook V300 User’s Guide...
  • Page 51: Lcd Menus: Basic Settings

    LCD screen. Use the navigator to scroll down to the other options. 5.2 The System Info Menu The System Info menu allows you to quickly check some of your V300’s settings. These settings are read-only. Press MENU > System Info. The following screen displays.
  • Page 52: System Name

    Model Name Firmware Version 5.2.2 IP Address Use this menu to see information about the V300’s current IP address and DNS (Domain Name System) information. Select IP Address in the System Info screen. The following screen displays. Figure 23 LCD Menu: IP Address...
  • Page 53: Voip Status

    Use this screen to check the SIP number associated with the VoIP account configured on the V300, and to see whether the account is correctly registered with a SIP server. Select VoIP Status in the System Info menu. The following screen displays.
  • Page 54: Volume Screen

    AnonyCall in the Call Preference menu. The following screen displays. DESCRIPTION Select this to set the volume of the V300’s ringtone. This setting applies to all configured group rings. Select this to set the volume of an attached headset (or any device connected to the external speaker and/or microphone sockets).
  • Page 55: Call Forward

    Select this to set up call forwarding under certain specific circumstances. Select this to have the V300 forward calls under all circumstances. Select this to set the phone number to which you want the V300 to forward calls. This setting does not apply to specific call forwarding.
  • Page 56: Figure 31 Lcd Menu: Conditional Forward

    DESCRIPTION Use this to set the call forward timeout. If you activate no answer forwarding (NoAS FW) this is the length of time the V300 waits before forwarding the call. This period also applies to specific forwarding (Specific FW) rules with no answer forwarding enabled.
  • Page 57: Figure 33 Lcd Menu: Timeout Setting

    Figure 33 LCD Menu: Timeout Setting 5 Timeout: (sec.) To edit the length of time the V300 waits before forwarding a call, press MENU and then enter the new call forward timeout period in (from 1 to 99 seconds). Press MENU again to save the new forward timeout period.
  • Page 58: Figure 36 Lcd Menu: Specific Forward Entry

    Select this to see or edit the incoming phone number to which this rule applies. Select this to see or edit the phone number to which the V300 forwards calls. Select this to see or edit the conditions under which the V300 forwards calls from this Incoming Call Number.
  • Page 59: The Phonebook Menu

    • Select BusyFW to have the V300 redirect calls if the line is busy. • Select NoAS FW (no answer forward) to have the V300 forward calls if you do not pick up. • Select DND FW to have the V300 redirect calls from this number if you have DND (Do Not Disturb) turned on.
  • Page 60: Group

    List. Chapter 4 on page 47 5.5.2 Group Use these menus to see which of your contacts belong to the predefined groups on the V300. Configure which group a contact belongs to in the Phonebook > Contact List screen. Select Phonebook > Group. The following screen displays.
  • Page 61: Dnd White List

    This shows which of your contacts can call you when DND (Do Not Disturb) is turned on. When someone on the DND White List calls, the V300 rings whether DND is on or not. Select Phonebook > DND WhiteList. The following screen displays.
  • Page 62: The Speed Dial Menu

    Enter a phone number using the keypad. When you do this, the Speed Dial Edit screen displays. Enter the phone number and press MENU. The phone number is then associated with the keypad key. V300 User’s Guide...
  • Page 63: The Advanced Setting Menu

    “987654”, press and hold the 0 key to call “987654”. 5.6 The Advanced Setting Menu Use this menu to configure network and SIP account settings, set the V300 to get its configuration from an auto-provisioning server, or program the custom keys (see your Quick Start Guide for hardware information).
  • Page 64 Chapter 5 LCD Menus: Basic Settings V300 User’s Guide...
  • Page 65: Lcd Menus: Advanced

    User’s Guide. 6.2 The Network Menu Use these menus to configure the V300’s IP address, and PPPoE username and password. Select Adv Setting > Network. The following screen appears.
  • Page 66: The Pppoe Menu

    Use this if you have an IP address to use for the V300. Use this if you do not have an IP address to use for the V300. The V300 obtains an address automatically from a DHCP server on the network.
  • Page 67: Static Ip

    Select this to turn on static IP. Your V300 uses the IP settings you configure in this menu. Select this to set the static IP address you want the V300 to use. Select this to set the IP address of the device your V300 uses to access the Internet. Chapter 6 LCD Menus: Advanced...
  • Page 68: Figure 56 Lcd Menu: Ip Address

    Figure 58 LCD Menu: Default Gateway 3 Gateway 0.0.0.0 The number that displays is the static IP address of the device your V300 uses to access the Internet. Press MENU to edit the static IP address, or press PHONEBOOK to return to the previous screen.
  • Page 69: Figure 60 Lcd Menu: Subnet Mask

    4 Subnet Mask 0.0.0.0 The number that displays is the subnet mask your V300 is currently set to use. Press MENU to edit the subnet mask, or press PHONEBOOK to return to the previous screen. 6.2.2.3.1 Subnet Mask - Edit Press MENU in the Subnet Mask screen.
  • Page 70: Dhcp

    Enter the new DNS server IP address and press MENU to save the change. Alternatively, press PHONEBOOK to return to the previous screen. 6.2.3 DHCP Use DHCP to have the V300 get an IP address automatically from a DHCP server on the network. Select Adv Setting > Network > DHCP. The following screen displays.
  • Page 71: Sip Active

    Select this to see whether the SIP account is turned on (Enable) or off (Disable). Press MENU again to change the setting. When the account is not active, you cannot use it to make or receive calls on the V300. 6.3.2 SIP Number Use this to see and edit the SIP number for your SIP account.
  • Page 72: Sip Local Port

    PHONEBOOK to return to the previous screen. 6.3.3 SIP Local Port Use this screen to see and edit the port the V300 uses to listen for incoming SIP calls. Select Advanced Setting > SIP Setting > SIP Local Port. The following screen displays.
  • Page 73: Sip Server Address

    Figure 70 LCD Menu: SIP Server Address 4 SIP Serv Addr: The IP address of the SIP server already configured on the V300 displays. If no IP address is already configured, none displays. Press MENU to edit the SIP server address, or press PHONEBOOK to return to the previous screen.
  • Page 74: Sip Register Server

    Figure 74 LCD Menu: SIP Register Server 6 Register Serv: The IP address of the SIP register server already configured on the V300 displays. If no IP address is already configured, none displays. Press MENU to edit the SIP register server address, or press PHONEBOOK to return to the previous screen.
  • Page 75: Sip Service Domain

    Figure 78 LCD Menu: SIP Service Domain 8 Serv Domain If a SIP domain is already configured on the V300, it displays in this screen. If no SIP domain is already configured, none displays. Press MENU to edit the SIP domain, or press PHONEBOOK to return to the previous screen.
  • Page 76: Sip Authentication Id

    Figure 80 LCD Menu: SIP Authentication ID 9 SIP Auth ID If a SIP authentication ID is already configured on the V300, it displays in this screen. If no SIP authentication ID is already configured, none displays. Press MENU to edit the SIP authentication ID, or press PHONEBOOK to return to the previous screen.
  • Page 77: Codec Selection

    SIP server. Both devices must be able to use the same codec. You can set three codecs for the V300 to use. If the SIP server cannot use the first codec you set, the V300 tries to use the second codec. If the SIP server cannot use the second codec, the V300 tries to use the third.
  • Page 78: Voicemail Number

    Turn this on (Enable) to have the V300 send caller ID for outgoing calls. The person you call can tell who is calling. Turn this off (Disable) if you want the V300 not to send caller ID. V300 User’s Guide...
  • Page 79: Nat Setting

    Figure 90 LCD Menu: STUN Server Address 2 Server Addr: If a STUN server address is already configured on the V300, it displays in this screen. If no STUN server address is already configured, none displays. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
  • Page 80: Figure 91 Lcd Menu: Stun Server Address - Edit

    The port number can consist of numerals (0 ~ 9) only. 6.3.15.2 Outbound Proxy Use this menu to have the V300 use an outbound proxy server. Select Adv Setting > SIP Setting > NAT Setting > Outbound Proxy. The following screen displays.
  • Page 81: Figure 95 Lcd Menu: Outbound Proxy Server Address

    Figure 95 LCD Menu: Outbound Proxy Server Address 2 Server Addr: If an outbound proxy server address is already configured on the V300, it displays in this screen. If no outbound proxy server address is already configured, none displays. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
  • Page 82: Call Forward Active

    6.3.17 Backup SIP Server (1 and 2) Use the Backup SIP menus to configure the details of up to two SIP servers that the V300 uses to make calls in the event that the primary SIP server is unavailable. If the primary SIP server is unavailable, the V300 uses the first backup SIP server (1st BSIP) if configured.
  • Page 83: The Auto Provision Menus

    Retry Time 6.4.1 Protocol Use this screen to see or edit the protocol that the V300 uses to request and receive the auto- provisioning file. This protocol must be the same as that used by the auto-provisioning server. V300 User’s Guide...
  • Page 84: Auto-Provisioning Server Address

    Figure 104 LCD Menu: Auto Provision Server Address 3 Serv Addr: If an auto-provisioning server address is already configured on the V300, it displays in this screen. Press MENU to edit the address, or press PHONEBOOK to return to the previous screen.
  • Page 85: Expire Time

    PHONEBOOK to return to the previous screen. 6.4.4 Retry Time Use this screen to see or edit the length of time the V300 waits if it cannot get an auto- provisioning file from the server before trying again. Select Adv Setting > AutoPro > Retry Time. The following screen displays.
  • Page 86: Figure 109 Lcd Menu: Auto Provision Retry Time - Edit

    Chapter 6 LCD Menus: Advanced Figure 109 LCD Menu: Auto Provision Retry Time - Edit 5 Retry Time 1800_ Enter the new RETRY time. Press MENU to save the change. Alternatively, press PHONEBOOK to return to the previous screen. V300 User’s Guide...
  • Page 87: The Web Configurator

    The Web Configurator Introducing the Web Configurator (89) Status Screens (95) Network Setup (101) SIP Account Setup (105) Phone Setup (119) The Phone Book (123)
  • Page 89: Introducing The Web Configurator

    V300 (refer to the Quick Start Guide). aunch your web browser. 3 Enter the V300’s IP address as the URL. The V300 is set to get an IP address automatically. Use the System Info > IP Address LCD screen to find it out (see 5.2.2 on page...
  • Page 90: Figure 111 Change Password Screen

    6 Type a new password (and retype it to confirm) then click Apply. Alternatively, click Ignore. If you do not change the password, the following screen appears every time you log in. Figure 111 Change Password Screen The Status screen displays. V300 User’s Guide...
  • Page 91: Title Bar

    The title bar has some icons in the upper right corner. The icons have the following functions. Table 37 Web Configurator Icons in the Title Bar ICON V300 User’s Guide Chapter 7 Introducing the Web Configurator DESCRIPTION Language: At the time of writing, only English is supported.
  • Page 92: Navigation Panel

    Chapter 7 Introducing the Web Configurator 7.1.2 Navigation Panel Use the menu items on the navigation panel to open screens and configure the V300’s features. The following table describes the menu items. Table 38 Navigation Panel Summary LINK Status Network...
  • Page 93: Status Bar

    7.1.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. V300 User’s Guide Chapter 7 Introducing the Web Configurator...
  • Page 94 Chapter 7 Introducing the Web Configurator V300 User’s Guide...
  • Page 95: Status Screens

    H A P T E R Use the Status screens to see the current status of the V300, its system resources, interfaces, and SIP accounts. You can also register and unregister SIP accounts. The Status screen also provides detailed traffic and VoIP statistics.
  • Page 96 You can change this in the Network > Ethernet > Internet Connection screen. This field displays how long the V300 has been running since it last started up. This field displays the current date and time in the V300. You can change this in Maintenance >...
  • Page 97: Packet Statistics

    The following table describes the fields in this screen. Table 40 Packet Statistics LABEL DESCRIPTION Packet Statistics Port This column displays each interface of the V300. Status This displays the port speed and duplex setting. TxPkts This field displays the number of packets transmitted on this interface. RxPkts This field displays the number of packets received on this interface.
  • Page 98: Voip Statistics

    LABEL DESCRIPTION SIP Status Account This column displays each SIP account in the V300. Registration This field displays the current registration status of the SIP account. You can change this in the Status screen. Registered - The SIP account is registered with a SIP server.
  • Page 99 Transferred - a call on this line has been transferred to another number, and is still ongoing. Incoming - an incoming call on this line is waiting to be answered. Busy - the V300 has tried to initiate a call, but the phone at the other end is engaged. Codec This field displays what voice codec (coder/decoder) is being used for a current VoIP call.
  • Page 100 Chapter 8 Status Screens V300 User’s Guide...
  • Page 101: Network Setup

    H A P T E R This chapter discusses how to configure the V300’s network settings. 9.1 TCP/IP Parameters 9.1.1 IP Address Assignment Every computer on the Internet must have a unique IP address. If your networks are isolated from the Internet (for instance, only between your two branch offices) you can assign any IP addresses to the hosts without problems.
  • Page 102: Pppoe Encapsulation

    By implementing PPPoE directly on the V300 (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the V300 does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access.
  • Page 103: Management Port

    Use this screen to configure the management IP address of the V300. You can use this IP address to connect to the V300 even when its WAN IP address is in a different subnet. Your computer must be in the same subnet as the management IP address to use it.
  • Page 104: Figure 117 Network > Mgnt Port

    LABEL Management IP Address IP Address Apply Reset DESCRIPTION Enter the new management IP address you want the V300 to use. Click this to save your changes. Click this to reload the previous configuration for this screen. V300 User’s Guide...
  • Page 105: Sip Account Setup

    H A P T E R This chapter discusses the V300’s VoIP > SIP screens. 10.1 SIP Overview 10.1.1 Introduction to VoIP VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network.
  • Page 106: Sip Call Progression

    A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP user agent to receive the call. 2. Ringing 3. OK 5.Dialogue (voice traffic) 7. OK V300 User’s Guide...
  • Page 107: Figure 118 Sip User Agent

    1 Client device A sends a call invitation for C to the SIP redirect server (B). 2 The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). 3 Client device A then sends the call invitation to client device C. V300 User’s Guide Chapter 10 SIP Account Setup...
  • Page 108: Rtp

    IP address known within another network. The V300 must register its public IP address with a SIP register server. If there is a NAT router between the V300 and the SIP register server, the V300 probably has a private IP address. The V300 lists its IP address in the SIP message that it sends to the SIP register server.
  • Page 109: Voice Coding

    VoIP traffic. This allows the V300 to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the V300 to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).
  • Page 110: Mwi (Message Waiting Indication)

    Network traffic can be classified by setting the ToS (Type Of Service) values at the data source (for example, at the V300) so a server can decide the best method of delivery, that is the least cost, fastest route and so on.
  • Page 111: Sip Screens

    Only stations within the same group can communicate with each other. Your V300 can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network. This allows the V300 to communicate with a SIP server that is a member of the same VLAN group.
  • Page 112: Figure 123 Voip > Sip > Sip Settings

    Select the SIP account you want to see in this screen. At the time of writing, the V300 supports a single SIP account. Select this if you want the V300 to use this account. Clear it if you do not want the V300 to use this account.
  • Page 113 Internet Connection screen. Backup SIP Server 1st / 2nd Select the check box to have the V300 use the backup SIP server(s) you Backup SIP configure. If the V300 cannot use the server you configured in the SIP Settings Server section of this screen, it tries to use the backup server(s).
  • Page 114: Advanced Sip Setup Screen

    10.2.2 Advanced SIP Setup Screen Use this screen to maintain advanced settings for each SIP account. Click Advanced Setup in VoIP > SIP > SIP Settings. The following screen displays. Figure 124 VoIP > SIP > SIP Settings > Advanced V300 User’s Guide...
  • Page 115: Table 47 Voip > Sip > Sip Settings > Advanced Setup

    • • • • • The V300 must use the same codec as the peer. When two SIP devices start a SIP session, they must agree on a codec. Primary Select the V300’s first choice for voice coder/decoder. Compression Type Secondary Select the V300’s second choice for voice coder/decoder.
  • Page 116 V300 subscribes to the service. Before this time passes, the V300 automatically subscribes again. Select this if you want the V300 to use the call forwarding rules you set up in the VoIP > Phone Book > Call Forward screen.
  • Page 117: Sip Qos Screen

    Click this to return to the SIP Settings screen without saving your changes. 10.3 SIP QoS Screen Use this screen to maintain ToS and VLAN settings for the V300. Click VoIP > SIP > QoS. The following screen displays. Figure 125 VoIP > SIP > QoS Each field is described in the following table.
  • Page 118 Chapter 10 SIP Account Setup Table 48 VoIP > SIP > QoS LABEL Apply Reset DESCRIPTION Click this to save your changes. Click this to set every field in this screen to its last-saved value. V300 User’s Guide...
  • Page 119: Phone Setup

    H A P T E R This chapter discusses the V300’s Phone screens. 11.1 Phone Settings Screen Use this screen to configure basic phone settings like volume levels. Click VoIP > Phone > Phone Settings. The following screen displays. Figure 126 VoIP > Phone > Phone Settings Each field is described in the following table.
  • Page 120: Voice Activity Detection/Silence Suppression

    11.2 Phone Region Screen Use this screen to maintain settings that depend on which region of the world the V300 is in. To access this screen, click VoIP > Phone > Region.
  • Page 121: Speed Dial Settings Screen

    In peer-to-peer calls, you call another VoIP device directly without going through a SIP server. Enter the callee’s IP address or domain name. The V300 sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry.
  • Page 122: Figure 128 Phone Book > Speed Dial

    Speed Dial Key 0 Apply Reset DESCRIPTION Enter the phone number you want the V300 to call when you use this speed dial key. Click this to save your settings. Click this to set every field in this screen to its last-saved value.
  • Page 123: The Phone Book

    You can set up rules for all incoming calls, or have the V300 forward calls from specific numbers only. Click VoIP > Phone Book > Call Forward. The following screen displays.
  • Page 124: Figure 129 Voip > Phone Book > Call Forward

    Conditional Forward DESCRIPTION The V300 checks these rules, in the order in which they appear, after it checks the rules in the Advanced Setup section. Select this to turn call forwarding on. This setting applies to all call forwarding on the V300.
  • Page 125 No Answer Time field. Busy Select this to forward incoming calls from this number if the V300 is in use. It does not matter which line is being used. Select this to forward incoming calls from this number if you have DND (Do Not Disturb) turned on.
  • Page 126: Contact List Screen

    Click this to save your settings. Click this to set every field in this screen to its last-saved value. DESCRIPTION This shows the index number of the list entry. The V300 supports up to 200 phonebook entries. Enter the contact’s phone number.
  • Page 127: Group List Screen

    Group This is the calling group to which the contact belongs. Assign This is the SIP account the V300 always uses to call this contact. This shows Account None if you can use any SIP account to call the contact.
  • Page 128: Block List Screen

    This is the contact’s name. Select an entry from the list to move the contact to another group. This shows the SIP account the V300 uses to call this contact, or None if you can use any account to call the contact.
  • Page 129: Figure 132 Voip > Phone Book > Block List

    Click the Edit icon to change this entry’s details. Click the Delete icon to remove the entry from the block list. If you do this for an entry not in the phonebook, the information cannot be recovered. V300 User’s Guide Chapter 12 The Phone Book...
  • Page 130: Dnd White List Screen

    Clear All 12.5 DND White List Screen Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND (Do Not Disturb) turned on. Click VoIP > Phone Book > DND White List. The following screen displays.
  • Page 131 Click this to save your settings. Clear All Click this to remove all the entries from the DND white list. If you do this for entries not in the phonebook, the information cannot be recovered. V300 User’s Guide Chapter 12 The Phone Book...
  • Page 132 Chapter 12 The Phone Book V300 User’s Guide...
  • Page 133: Maintenance And Troubleshooting

    Maintenance and Troubleshooting System (135) Logs (139) Tools (141) Troubleshooting (147)
  • Page 135: System

    H A P T E R Use the System screens to change the V300’s system and domain name settings, change the password or configure time settings. 13.1 System General Screen Use this screen to change system settings and the web configurator password, or to set the administrator inactivity timer.
  • Page 136: Time Setting Screen

    Reset 13.2 Time Setting Screen To change your V300’s time and date, click Maintenance > System > Time Setting. The screen appears as shown. Use this screen to configure the V300’s time based on your local time zone. DESCRIPTION System Name is a unique name to identify the V300 in an Ethernet network. It is recommended you enter your computer’s “Computer name”...
  • Page 137: Figure 135 Maintenance > Time Setting

    When you set Time and Date Setup to Manual, enter the new date in this field and then click Apply. Get from Time Select this to have the V300 get the time and date from the time server you Server specify below.
  • Page 138 In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Click this to save your changes back to the V300. Click this to begin configuring this screen afresh.
  • Page 139: Logs

    H A P T E R This chapter contains information on viewing your V300’s logs. 14.1 Logs Screen Click Maintenance > Logs to open the Logs screen. You can view logs and alert messages in this screen. Once the log table is full, old logs are deleted as new logs are created.
  • Page 140 This field lists the source IP address and the port number of the incoming packet that caused the log, if applicable. This field lists the destination IP address and the port number of the outgoing packet that caused the log, if applicable. This field displays additional information about the log entry. V300 User’s Guide...
  • Page 141: Tools

    Click Maintenance > Tools. Follow the instructions in this screen to upload firmware to your V300. Make sure you have new firmware ready to upload to the V300 before you click the Uninstall button! If you click this but do not upload new firmware, your V300 may not work properly.
  • Page 142: Figure 138 Upload Warning

    Firmware Upgrade Uninstall Click this to remove the current firmware from the V300. You must do this before uploading new firmware to the V300. File Upload Type in the location of the file you want to upload in this field or click Browse... to find Browse...
  • Page 143: Configuration Screen

    Figure 141 Maintenance > Tools > Configuration 15.2.1 Backup Configuration Backup configuration allows you to back up (save) the V300’s current configuration to a file on your computer. Once your V300 is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes.
  • Page 144: Restore Configuration

    Figure 143 Temporarily Disconnected If you uploaded a configuration file that sets the V300 to get an IP address automatically, use the System Info > IP Address > IP Address LCD menu to find out its new address. See Section 5.2.2 on page 52...
  • Page 145: Back To Factory Defaults

    15.3 Restart Screen System restart allows you to reboot the V300 without turning the power off. Click Maintenance > Tools > Restart. Click Restart to have the V300 reboot. This does not affect the V300's configuration. Figure 145 Maintenance > Tools > Restart V300 User’s Guide...
  • Page 146 Chapter 15 Tools V300 User’s Guide...
  • Page 147: Troubleshooting

    1 Make sure you are using the power adaptor or cord included with the V300. 2 Make sure the power adaptor or cord is connected to the V300 and plugged in to an appropriate power source. Make sure the power source is turned on.
  • Page 148 Chapter 16 Troubleshooting 1 The V300 is set to get an IP address automatically by default. Check the IP address in the System Info > IP Address > IP Address LCD menu. 2 Set a static IP address for the V300 in the Adv Setting > Network > Static IP menus (see Section 6.2.2 on page...
  • Page 149: Internet Access

    2 You cannot log in to the web configurator while someone is using Telnet to access the V300. Log out of the V300 in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or cord to the V300.
  • Page 150: Phone Calls And Voip

    Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the V300 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on).
  • Page 151 2 Check your DNS SRV settings for the SIP account you want to use (see on page 78). If DNS SRV is turned off, turn it on. 3 Make sure that your V300 uses the voice codecs recommended by your VoIP service provider (see Section 6.3.11 on page I can make some VoIP calls, but not others.
  • Page 152 Chapter 16 Troubleshooting The incoming or outgoing audio is too quiet or too loud. I cannot hear the V300’s ring when a call is incoming. Use the VOLUME keys to increase or decrease the volume. • When no audio device (the handset, speakerphone or an external headset) is active, the VOLUME keys control the ringing volume.
  • Page 153: Appendices And Index

    Appendices and Index Product Specifications (155) Setting up Your Computer’s IP Address (161) Pop-up Windows, JavaScripts and Java Permissions (177) IP Addresses and Subnetting (183) Legal Information (191) Customer Support (195) Index (199)
  • Page 155: Appendix A Product Specifications

    P P E N D I X Product Specifications The following tables summarize the V300’s hardware and firmware features. Table 62 Hardware Specifications Dimensions (W x D x H) Weight Power Specification Ethernet Ports Handset Port (Headset) Microphone Port (Headset) Headphone...
  • Page 156: Table 63 Firmware Specifications

    Download new firmware (when available) from the ZyXEL web site and use the web configurator, an FTP or a TFTP tool to put it on the V300. Note: Only upload firmware for your specific model! Make a copy of the V300’s configuration.
  • Page 157: Table 64 Standards Supported

    The following list, which is not exhaustive, illustrates the standards supported in the V300. Table 64 Standards Supported STANDARD RFC 1058 RFC 1112 RFC 1305 RFC 1321 RFC 1483 RFC 1631 RFC 1661 RFC 1723 RFC 1890 RFC 2236 RFC 2327...
  • Page 158: Figure 146 Wall-Mounting Example

    4 Make sure the screws are snugly fastened to the wall. They need to hold the weight of the V300 with the connection cables. 5 Align the holes on the back of the V300 with the screws on the wall. Hang the V300 on the screws.
  • Page 159: Figure 147 Masonry Plug And M4 Tap Screw

    Appendix A Product Specifications Figure 147 Masonry Plug and M4 Tap Screw V300 User’s Guide...
  • Page 160 Appendix A Product Specifications V300 User’s Guide...
  • Page 161: Appendix B Setting Up Your Computer's Ip Address

    "communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the V300’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window.
  • Page 162: Figure 148 Windows 95/98/Me: Network: Configuration

    2 Select Client and then click Add. 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. V300 User’s Guide...
  • Page 163: Figure 149 Windows 95/98/Me: Tcp/Ip Properties: Ip Address

    • If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
  • Page 164: Figure 150 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration

    5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your V300 and restart your computer when prompted. Verifying Settings 1 Click Start and then Run.
  • Page 165: Figure 151 Windows Xp: Start Menu

    2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 152 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
  • Page 166: Figure 153 Windows Xp: Control Panel: Network Connections: Properties

    • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. V300 User’s Guide...
  • Page 167: Figure 155 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
  • Page 168: Figure 156 Windows Xp: Advanced Tcp/Ip Properties

    • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. V300 User’s Guide...
  • Page 169: Figure 157 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your V300 and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab.
  • Page 170: Figure 158 Macintosh Os 8/9: Apple Menu

    2 Select Ethernet built-in from the Connect via list. Figure 159 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually. V300 User’s Guide...
  • Page 171: Figure 160 Macintosh Os X: Apple Menu

    • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration.
  • Page 172: Figure 161 Macintosh Os X: Network

    • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Click Apply Now and close the window.
  • Page 173: Figure 162 Red Hat 9.0: Kde: Network Configuration: Devices

    2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 163 Red Hat 9.0: KDE: Ethernet Device: General V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...
  • Page 174: Figure 164 Red Hat 9.0: Kde: Network Configuration: Dns

    • If you have a dynamic IP address, enter following figure shows an example. is the name of the Ethernet card). Open the eth0 in the dhcp BOOTPROTO= ifconfig- field. The V300 User’s Guide...
  • Page 175: Figure 166 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0

    Shutting down interface eth0: Shutting down loopback interface: Setting network parameters: Bringing up loopback interface: Bringing up interface eth0: V300 User’s Guide Appendix B Setting up Your Computer’s IP Address in the static BOOTPROTO= directory. The following figure shows an example where...
  • Page 176: Figure 170 Red Hat 9.0: Checking Tcp/Ip Properties

    UP BROADCAST RUNNING MULTICAST RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# HWaddr 00:50:BA:72:5B:44 Bcast:172.23.19.255 Mask:255.255.255.0 MTU:1500 Metric:1 TX bytes:1570 (1.5 Kb) V300 User’s Guide...
  • Page 177: Appendix C Pop-Up Windows, Javascripts And Java Permissions

    1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 171 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. 1 In Internet Explorer, select Tools, Internet Options, Privacy. V300 User’s Guide...
  • Page 178: Figure 172 Internet Options: Privacy

    Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. 2 Select Settings…to open the Pop-up Blocker Settings screen. V300 User’s Guide...
  • Page 179: Figure 173 Internet Options: Privacy

    3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 174 Pop-up Blocker Settings V300 User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions...
  • Page 180: Figure 175 Internet Options: Security

    3 Scroll down to Scripting. 4 Under Active scripting make sure that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is selected (the default). 6 Click OK to close the window. V300 User’s Guide...
  • Page 181: Figure 176 Security Settings - Java Scripting

    3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. 5 Click OK to close the window. Figure 177 Security Settings - Java V300 User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions...
  • Page 182: Figure 178 Java (Sun)

    1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected. 3 Click OK to close the window. Figure 178 Java (Sun) V300 User’s Guide...
  • Page 183: Appendix D Ip Addresses And Subnetting

    Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. V300 User’s Guide...
  • Page 184: Figure 179 Network Number And Host Id

    For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. 1ST OCTET: OCTET: OCTET: (192) (168) 11000000 10101000 00000001 11111111 11111111 11111111 11000000 10101000 00000001 4TH OCTET 00000010 00000000 00000010 V300 User’s Guide...
  • Page 185: Table 66 Subnet Masks

    255.255.255.128. The following table shows some possible subnet masks using both notations. Table 68 Alternative Subnet Mask Notation ALTERNATIVE SUBNET MASK NOTATION 255.255.255.0 255.255.255.128 V300 User’s Guide Appendix D IP Addresses and Subnetting 4TH OCTET OCTET OCTET 00000000 00000000 00000000...
  • Page 186: Figure 180 Subnetting Example: Before Subnetting

    192.168.1.0 /25 and 192.168.1.128 /25. The following figure shows the company network after subnetting. There are now two sub- networks, A and B. ALTERNATIVE LAST OCTET NOTATION (BINARY) 1100 0000 1110 0000 1111 0000 1111 1000 1111 1100 LAST OCTET (DECIMAL) V300 User’s Guide...
  • Page 187: Figure 181 Subnetting Example: After Subnetting

    IP Address (Decimal) IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.0 Broadcast Address: 192.168.1.63 V300 User’s Guide Appendix D IP Addresses and Subnetting - 2 or 62 hosts for each subnet (a host ID of all NETWORK NUMBER 192.168.1. 11000000.10101000.00000001. 11111111.11111111.11111111.
  • Page 188: Table 70 Subnet 2

    NETWORK NUMBER 192.168.1. 11000000.10101000.00000001. 11111111.11111111.11111111. Lowest Host ID: 192.168.1.193 Highest Host ID: 192.168.1.254 LAST FIRST ADDRESS ADDRESS LAST OCTET BIT VALUE 01000000 11000000 LAST OCTET BIT VALUE 10000000 11000000 LAST OCTET BIT VALUE 11000000 11000000 BROADCAST ADDRESS V300 User’s Guide...
  • Page 189: Table 74 24-Bit Network Number Subnet Planning

    The following table is a summary for subnet planning on a network with a 16-bit network number. Table 75 16-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS V300 User’s Guide Appendix D IP Addresses and Subnetting LAST FIRST ADDRESS ADDRESS SUBNET MASK NO.
  • Page 190 You must also enable Network Address Translation (NAT) on the V300. Once you have decided on the network number, pick an IP address for your V300 that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address.
  • Page 191: Appendix E Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
  • Page 192 Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of V300 User’s Guide...
  • Page 193 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. V300 User’s Guide...
  • Page 194 Appendix E Legal Information V300 User’s Guide...
  • Page 195: Appendix F Customer Support

    José, Costa Rica Czech Republic • E-mail: info@cz.zyxel.com • Telephone: +420-241-091-350 • Fax: +420-241-091-359 • Web Site: www.zyxel.cz • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika V300 User’s Guide Customer Support...
  • Page 196 • Support E-mail: support@zyxel.fi • Sales E-mail: sales@zyxel.fi • Telephone: +358-9-4780-8411 • Fax: +358-9-4780 8448 • Web Site: www.zyxel.fi • Regular Mail: ZyXEL Communications Oy, Malminkaari 10, 00700 Helsinki, Finland France • E-mail: info@zyxel.fr • Telephone: +33-4-72-52-97-97 • Fax: +33-4-72-52-19-20 •...
  • Page 197 • Sales E-mail: sales@zyxel.com • Telephone: +1-800-255-4101, +1-714-632-0882 • Fax: +1-714-632-0858 • Web Site: www.us.zyxel.com • FTP Site: ftp.us.zyxel.com • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806- 2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no •...
  • Page 198 Appendix F Customer Support • Web Site: www.zyxel.es • Regular Mail: ZyXEL Communications, Arte, 21 5ª planta, 28033 Madrid, Spain Sweden • Support E-mail: support@zyxel.se • Sales E-mail: sales@zyxel.se • Telephone: +46-31-744-7700 • Fax: +46-31-744-7701 • Web Site: www.zyxel.se • Regular Mail: ZyXEL Communications A/S, Sjöporten 4, 41764 Göteborg, Sweden Ukraine •...
  • Page 199: Index

    Class of Service (CoS) client server client-server protocol codec 77, 109 coder V300 User’s Guide coder/decoder comfort noise generation conditional call forwarding configuration backup reset the factory defaults restore contact information contact list 47, 48, 59, 126...
  • Page 200 LCD screen display settings logs loudspeaker MAC address managing the device good habits using FTP. See FTP. using SPTGEN. See SPTGEN. mask Menu key 32, 47, 51 message waiting indication mic socket microphone model name multimedia mute 27, 105 V300 User’s Guide...
  • Page 201 PPPoE 65, 66, 102, 103 dial-up connection private IP address private networks product registration proxy server V300 User’s Guide pulse code modulation 110, 156 quality of service see QoS Quick Start Guide real-time transport protocol rear panel redirect server...
  • Page 202 VLAN tags voice activity detection 120, 156 voice codec voice coding voice mail voice over IP see VoIP voicemail 32, 78 VoIP VoIP password VoIP status 52, 53 VoIP user name volume 53, 54 volume keys wall-mounting V300 User’s Guide...
  • Page 203 59, 61, 130 V300 User’s Guide Index...
  • Page 204 Index V300 User’s Guide...

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