5.
IMAGE FAILURE
5-1.
Image Failure Troubleshooting
• In this chapter, troubleshooting is divided into "initial checks" and "troubleshooting proce-
dures classified by image failures."
• If any image failure has occurred, first make the initial checks, then proceed to the corre-
sponding image failure troubleshooting procedure.
5-2.
Initial Checks
• Determine if the failure is attributable to a basic cause or causes.
Section
Step
Installation
1
The installation site complies
site
with the requirements speci-
fied in "PRECAUTIONS FOR
INSTALLATION" contained in
GENERAL.
Paper
2
Paper meets product specifi-
cations.
3
Paper is damp.
Original
4
Original is placed correctly.
5
Original is written in light pen-
cil.
6
Original is transparent (OHP
transparencies, etc.).
7
Original Glass is dirty.
8
Original Glass is scratchy.
PM parts
9
The PM parts relating to
image formation have reached
the end of cleaning/replace-
ment cycles.
Check
Result
YES • Change paper for one that is
YES • Change original.
YES • Change original.
YES • Clean Original Glass.
YES • Change Original Glass.
YES • Clean PM parts.
T-42
Action
NO
• Change the installation site.
NO
• Change paper for one that
meets specifications.
• Instruct user to use paper
that meets specifications and
is recommended.
dry.
Then, instruct user to use
paper that meets specifica-
tions and in how to store
paper.
NO
• Reposition original.
• Instruct user in how to place
original correctly.
• Instruct user to use original
with appropriate image den-
sity.
• Instruct user to use originals
that meet specifications.
• Change PM parts.