6-2
Emerald ICE Flash Voice Mail User Guide
What is a Good Mailbox Greeting?
A good mailbox greeting encourages callers to leave detailed messages (not just
name and phone number) and provides additional information that might be
needed. It should present the kind of professional image that is appropriate for your
particular organization. You may wish to include an instruction to dial 0 to reach
an operator. For example, ʺHello, this is Jim Smith. I am sorry I am not able to receive
your call, but if you leave a detailed message along with your name and number, I will be
prepared to help you when I call you back. If you must talk to someone immediately, please
press zero and someone will help you.ʺ
To Change Your Mailbox Greeting
1. Press 3 at the Main Menu for Personal Options.
2. Press 1 for Greetings.
3. Press 2 for Record.
4. Press 2 for Mailbox Greeting.
5. Record your greeting, and then press # .
Reviewing Your Greeting
You may use Personal Options to review your recorded greeting.
To Review Your Mailbox Greeting
1. Press 3 at the Main Menu for Personal Options.
2. Press 1 for Greetings.
3. Press 1 for Review.
4. Press 2 for Mailbox Greeting.
Need help?
Do you have a question about the Emerald ICE and is the answer not in the manual?
Questions and answers