Document Overview
This document is is arranged in the following sections:
Chapter 1: Introduction‐ this chapter describes the overall capabilities of the system
including System Capabilities, Basic Operation, and an overview of this document.
Chapter 2: Learning the System – this chapter provides descriptions of the use of the
* key, the # key, interrupting prompts and how to use this guide.
Chapter 3: Getting Started – this chapter provides instructions on how to access
mailboxes and disconnecting from the system.
Chapter 4: Basic Operations –this chapter provides instructions on how to review
messages and options after reviewing, playback options, skipping messages,
replaying messages, saving and deleting messages and replying to messages.
Chapter 5: Message Information ‐ this chapter describes how to listen to message
information such as time and date of delivery and sending copies to others in the
Voicemail system.
Chapter 6: Additional Operations ‐ this chapter provides instructions on how to
change your mailbox greeting, review your greeting, delete your greeting, record
your name, and how to record, review and delete a temporary greeting.
Chapter 7: Advanced Features – this chapter provides instructions on using the
Priority and Confidential features.
Chapger 8: Passwords ‐ this chapter provides instructions on changing passwords.
1-3
Emerald ICE Flash Voice Mail User Guide
Need help?
Do you have a question about the Emerald ICE and is the answer not in the manual?
Questions and answers