Xerox WorkCentre 5019 User Manual page 155

Error code Cause
E-8 Machine's One Tray Module cover is
open.
E-9 The image will be cut off with the
current setting.
H-0 Cooling inside the machine.
J-1 Out of toner.
J-4 The drum cartridge needs to be
replaced.
J-6 The drum cartridge is defective.
J-7 The warranty period of the image
quality on the drum cartridge is
expired.
J-8 The warranty period of performance
on the drum cartridge is expired.
J-9 The drum cartridge is defective.
L-1 Reached the maximum copy limit
while the limit is set. Also, the user
who reached the copy job limit has
logged in.
WorkCentre 5019/5021
User Guide
Remedy
Close the cover.
Refer to Machine components
page 3-1.
Place the document in landscape
orientation, and then press the Start
button.
Note: When using the document
feeder, reload all documents in the
document feeder without opening the
document cover.
Automatically started. Do not open
any cover of the machine.
Replace the toner cartridge.
Refer to Replacing the toner cartridge
on page 10-3.
Turn the power off, wait for 10
seconds after the display goes off,
and then turn the power on again.
If the display cannot be turned off,
replace the drum cartridge.
Refer to Replacing the drum cartridge
on page 10-7.
Replace the drum cartridge.
Refer to Replacing the drum cartridge
on page 10-7.
It may affect the image quality.
Replacing the drum cartridge is
recommended.
Refer to Replacing the drum cartridge
on page 10-7.
It may damage the machine. Replace
the drum cartridge.
Refer to Replacing the drum cartridge
on page 10-7.
Replace the drum cartridge
immediately. Otherwise, the machine
will be damaged.
Refer to Replacing the drum cartridge
on page 10-7.
Press the Stop button, and contact
your system administrator.
Problem solving
on
11-25