Xerox WorkCentre 5019 User Manual page 144

Problem solving
Symptom Possible cause
Copies have The paper is damp.
missing parts in
them.
The paper in the tray is
creased or wrinkled.
The document has been cut-
and-pasted, or is creased.
The document size is not
correct.
The paper size is not correct.
Striped patterns The document's
appear in copies. enlargement factor is too
large.
Copies are out of You have not placed the
position or document correctly.
crooked.
The document feeder's
document guides are
misaligned.
You have not mounted the
tray securely.
The paper guides of the
Bypass tray are misaligned.
The document size is not
correct.
The paper size is not correct.
11-14
Remedy
Damp paper creates missing parts or unclear
copies. Replace it with paper from an
unopened pack.
Remove any problematic sheets, or replace
the paper with paper from an unopened
pack.
Cut-and-pasted or creased parts of the
document might not be making proper
contact with the document glass. Place a
stack of white paper on top of the document
to bring it into proper contact with the
document glass.
Check the document size set correctly.
Refer to Original size on page 5-13.
Check the paper size set correctly.
Refer to Setting the paper size
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement
factor.
Refer to Reduce/enlarge
Place the document correctly.
Refer to Placing the document
Place the document correctly, moving the
document guides into contact with the
edges of the document.
Mount the tray by inserting it securely all the
way into the machine.
Place the document correctly, moving the
document guides into contact with the
edges of the document.
Check the document size set correctly.
Refer to Original size on page 5-13.
Check the paper size set correctly.
Refer to Setting the paper size
on page 4-13.
on page 5-12.
on page 5-1.
on page 4-13.
WorkCentre 5019/5021
User Guide