Phaser 3600 Printer Service Manual
Verify the paper is within the printer specifications (refer to page 1-10).
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.1.7
Registration Assembly, PL1.1.12
Print Cartridge, PL1.1.34
Fuser, PL1.4.1
Main Board, PL1.1.19
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Procedure Table
Step
Actions and Questions
Check the printing usage.
1
Did the user print the same image at a
large volume?
Check the Transfer Roller.
2
Are there any damages to the Transfer
Roller surface?
Check the Registration Assembly.
3
Is there any damage to the
Registration Assembly?
Check the Print Cartridge for correct
4
installation. Reseat the Print Cartridge.
Does the image quality improve?
Replace the Print Cartridge.
5
Does the image quality improve?
Replace the Fuser (page 7-54).
6
Does the image quality improve?
Print-Quality Troubleshooting
Example Print
.
Residual Image/Ghosting
Yes
Go to step 2.
Replace the
Transfer Roller
(page 7-43).
Replace the
Registration
Assembly
(page 7-41).
Complete.
Complete.
Complete.
No
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Replace the
Main Board
(page 7-39)
5-17