Background Contamination
Phaser 3600 Printer Service Manual
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting.
Initial Actions
Check the paper transfer path.
Ensure there are no debris on the transfer path.
Clean the Pre-transfer Lamp (PTL).
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.1.7
Registration Assembly, PL1.1.12
Print Cartridge, PL1.1.34
HVPS, PL1.1.29
Troubleshooting Procedure Table
Step
Actions and Questions
Print a demo page.
1
Does the error still occur when
printing?
Print a customer application page.
2
Does the error still occur?
Is the original document normal?
3
Check the Print Cartridge for damages.
4
Is the Print Cartridge damaged?
Print-Quality Troubleshooting
Example Print
Background Contamination
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Replace the
Print Cartridge.
No
Go to step 2.
Complete.
Replace the
original
document.
Go to step 5.
5-15