Upgrading The Symdec 4; Follow The Steps Below To Upgrade The Symdec 4 - GE SymDec 4 User Manual

Upgrading the SymDec 4

To properly upgrade the SymDec 4 the following preconditions must exist:
1. The Flash upgrade file and path. This file is obtained by calling GE Security Technical Support at
1-888-437-3287. When calling, please have the following information available:
• The model number of the product.
• The serial number and revision of the product
• The current firmware version.
• The date purchased.
• Symptoms of the unit that might require upgrade.
2. The SymDec 4 unit connected to a PC equipped with Microsoft Internet Explorer version 5.5 or later
via Ethernet cable.
3. The IP address of the SymDec 4.
4. Please exit all non-essential software on the PC.
5. Ensure that the SymDec 4 is not currently recording.

Follow the steps below to Upgrade the SymDec 4:

1. Launch your browser software (Microsoft Internet Explorer 5.5 or later).
2. Enter the IP address of the SymDec 4 in the address field of the browser
3. The Enter Network Password window should appear. Enter the correct Username and Password in
their respective fields. (The default username is admin and the password is admin. It is recommended
that the defaults be changed as soon as possible). Click the OK button. The SymDec 4 home page
should appear.
4. Click on the Upgrade link.
5. Navigate to the upgrade file using the Browse button or type in the correct path and filename. Click
on the Send File button.
6. Click on the Confirm Button. A progress bar will appear. PLEASE WAIT FOR THE PROGRESS
BAR TO FINISH, THEN WAIT FOR CONFIRMATION! Click on the Reboot button to restart the
unit for changes to take effect. If unsuccessful, download the flash file again and retry steps 1-6.
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