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FAQ Guide
TruVision DVR 10
TM
4-channel H.264 Digital Video Recorder

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   Summary of Contents for GE TruVision DVR 10

  • Page 1 FAQ Guide TruVision DVR 10 4-channel H.264 Digital Video Recorder...
  • Page 2 How do you set up motion detection from the front panel of the DVR............3 Surveillance ..............................4 What conditions will trigger the alarm out? ......................4 Video quality ..............................4 What is the maximum rate in terms of frames per second (fps) I can set for my cameras?....4 TruVision DVR 10 Table of Contents...
  • Page 3 How can I reduce the risk of power surges from lightning strikes damaging my DVRs?....5 Service and support ............................5 Where can I find the latest documentation?......................5 Where can I find warranty information on GE Security equipment?............5 How do I return GE Security equipment for repairs?....................5 Does GE Security provide product training?......................5 Technical support ..................................6...
  • Page 4: Introduction

    A: If the user account was setup by the admin account, then log-in as admin and change the passcode, or delete and create a new account. If the admin passcode is lost, you will need to send the DVR to the GE Service Center for reconfiguration of the DVR.
  • Page 5: How Many Concurrent Users Can Connect To A Tvr 10

    Q: How do I playback video on a PC? A: When archiving video, there is a player that can be exported from the DVR. The player is also on the CD that shipped with the TVR 10. TruVision DVR 10 Frequently Asked Questions...
  • Page 6: Can I Search Playback By Hours And Minutes On A Tvr 10

    DVR more network friendly. Q: What PTZ protocols are supported? A: There are over 30 PTZ protocols supported in the TVR 10 including GE RS-422, GE RS-485, Pelco P & D. Check the user’s manual for additional PTZ protocols.
  • Page 7: Surveillance

     Network connection with appropriate ports open in firewall at both client and DVR side of network cloud. Technical Q: Why are there so many recorded files and how are the record files organized? A: The TVR10 uses “HDD pre-allocation technology”. By pre-allocating the hard disk drive into sections of TruVision DVR 10 Frequently Asked Questions...
  • Page 8: What Is H.264 Video Compression

    From the Customer Support menu, select Return and Warranty Policy Statement. Q: Does GE Security provide product training? A: GE Security provides online and classroom training for selected products. To view available online train- ing for GE Security products, go to our website at www.gesecurity.com...
  • Page 9: Technical Support

    Q. Technical support A: 888 GE Security (888.437.3287), toll-free in the US, Puerto Rico, and Canada. +1.503.885.5700 outside the toll-free area, or contact your local dealer. www.gesecurity.com TruVision DVR 10 Frequently Asked Questions...

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