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GE TruVision DVR 20 User Manual

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GE
Security
TruVision DVR 20 User Manual
P/N 1069892-EN • REV 1.1 • ISS 31MAY10

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  Summary of Contents for GE TruVision DVR 20

  • Page 1 Security TruVision DVR 20 User Manual P/N 1069892-EN • REV 1.1 • ISS 31MAY10...
  • Page 2 Trademarks and patents GE and the GE monogram are trademarks of General Electric Company. The TruVision is a trademark of GE Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
  • Page 3: Table Of Contents

    Bookmarking recorded video 49 Archiving recently recorded video 50 Searching and playing back recorded video 53 Playing back archived files on a PC 59 Manually acknowledging an alarm 59 Logging off from setup mode 59 TruVision DVR 20 User Manual...
  • Page 4 Playing back and archiving recorded video 106 Windows Vista and 7 users 108 Chapter 8 eZ DDNS 111 Chapter 9 Troubleshooting 113 Appendix A Specifications 115 Appendix B Warranty and support 117 Index TVR 20 menu map TruVision DVR 20 User Manual...
  • Page 5: Product Introduction

    • TVR-2008-1TEA • TVR-2016-500EA • TVR-2016-1TEA The TruVision DVR 20 (TVR 20) digital video recorder generation is based on H.264 compression technology. It has enhanced recording capacity and improved network image transmission speed with high image quality. Comprehensive features and extended event recording settings enable the almost universal application of this DVR series.
  • Page 6: Features

    The TVR 20 supports the following network features:  Free eZ-DDNS Service  Remote configuration support from built-in web interface  Gigabit Ethernet interface for remote network viewing and controlling  On-screen PTZ control via mouse or front panel TruVision DVR 20 User Manual...
  • Page 7  Multiple Control Inputs: mouse/front panel/remote control  Audio recording capabilities*  Multi-language support  Watermark capabilities to identify intentional modifications of recorded data  Rack mountable  Support KTD-405/KTD405-2D keypad control * Feature not available for all models. TruVision DVR 20 User Manual...
  • Page 8 48BChapter 1: Product introduction TruVision DVR 20 User Manual...
  • Page 9: Installation

    There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. Items shipped with the product include: TruVision DVR 20 User Manual...
  • Page 10: Hdd Capacity

    • External power supply unit x 1 (Europe and UK) • DVR • TruVision DVR 20 Quick Start Guide • TruVision DVR 20 User Manual (on CD) HDD capacity Storage capacity for the TVR 20 varies depending on the model. Refer to Table 1 below for more information.
  • Page 11: Connecting Devices To The Rear Panel

    Power connection 13. Power socket: Connect the power cord to the TVR 20. Be sure that all devices are connected and turned on before turning on the unit. Use the external power supply unit provided. TruVision DVR 20 User Manual...
  • Page 12: Alarm Inputs And Outputs

    The four alarm output relays respond to input alarms and triggers. They can be configured as NO or NC in section “Alarm and event notification” on page 75. Table 3: Alarm output pins Alarm out number Description Alarm out 1 NO (Normally Open) C (Common) NC (Normally Closed) TruVision DVR 20 User Manual...
  • Page 13: Camera Inputs

    The RS-485 port is used for pan, tilt, zoom control of PTZ cameras as well as for keypads. See “RS-232 and RS-485 port settings” on page 96 to configure this port. See Figure 4 on page 10 for the serial pin outs for the configuration. TruVision DVR 20 User Manual...
  • Page 14: Rs-232 Port

    Figure 4: RS-485 pins RS-232 port The RS-232 port is provided for use with GE's ProBridge text insertion interface modules in conjunction with compatible CBR, PB3, POS (point of sale) and ATM (automated teller machine) systems. See “RS-232 and RS-485 port settings” on page 96 to configure this port.
  • Page 15 Configuring the PTZ protocols for GE Security cameras Before the PTZ cameras are assembled in their housings, set their protocol and address DIP switches for the TVR 20. See Table 5 below for different GE Security PTZ camera settings. If you are using PTZ cameras from another company, please refer to their configuration instructions.
  • Page 16 2. Baud switches; 3. Protocol switches CyberDome Protocol switches Auto Camera site ID 0000000000 address switches CyberDome II Protocol switches 00000 Camera site ID 0000000000 address switches 1. Protocol switches; 2. Camera site ID address switches TruVision DVR 20 User Manual...
  • Page 17: Wiring The Ktd-405 Keypad

    See Figure 6 below. Figure 6: RS-485 bus serial wiring KTD-405 keypad TVR 20 I/O box The cable length from box to device cannot exceed 2 m when using connector boxes. See Figure 7 on page 14. TruVision DVR 20 User Manual...
  • Page 18 I/O box Connector box Use an RS-485 signal distributor for a star wiring configuration. See Figure 8 below. Figure 8: Star wiring with RS-485 signal distributor Correct KTD-405 keypad TVR 20 I/O box RS-485/KTD-83 distributor TruVision DVR 20 User Manual...
  • Page 19 Most signal distributors are unidirectional. This means that the signal only flows from the input towards the outputs. Consequently it is not possible to connect several keypads. See “RS-232 and RS-485 port settings” on page 96 to configure the RS-485 port communication settings. TruVision DVR 20 User Manual...
  • Page 20: Using The Ktd-405 Keypad To Address Ptz Cameras In Zone Mode

    To call up a camera in a zone, you must know the zone number and camera number. See Table 6 below for the list of receiver site address values by zone. Table 6: PTZ camera site address values by zone Camera Zone number input TruVision DVR 20 User Manual...
  • Page 21: Monitor Connections

    The four audio inputs are associated with the first four cameras. Audio input RCA jack, 315 mV, 40k Ohms. Unbalanced Audio out RCA jack, 315mV, 600 Ohms. Unbalanced Note: Line-level audio requires amplification. TruVision DVR 20 User Manual...
  • Page 22 49BChapter 2: Installation TruVision DVR 20 User Manual...
  • Page 23: Ez Setup

    To quickly setup the TVR 20: 1. In live mode right-click the mouse or press the MENU button on the front panel. The Menu toolbar appears on-screen. The eZ screen appears by default. 2. Enter the setup values: TruVision DVR 20 User Manual...
  • Page 24 If DHCP or PPPoE has been selected, this value will be assigned automatically. Default value is 255.255.255.0. Gateway Specifies the gateway for your network so that the DVR is recognized within the network. If DHCP or PPPoE has been selected, this value will be assigned automatically. TruVision DVR 20 User Manual...
  • Page 25 Click to save and apply the Express settings to the DVR. The DVR will automatically adjust the recording frame rate depending on the settings selected. This screen will pop up: Click Yes to change the resolution, recording frame rate, and quality for the settings selected. TruVision DVR 20 User Manual...
  • Page 26 50BChapter 3: eZ setup TruVision DVR 20 User Manual...
  • Page 27: Operating Instructions

    PC with Internet access. See Chapter 7 “Web browser” on page 103. Controlling the TVR 20 There are several ways to control the TVR 20: • Front panel control • IR remote control • Mouse control TruVision DVR 20 User Manual...
  • Page 28: Using The Front Panel

    (press MENU to return to previous menu). See Table 8 on page 25 for further information. USB port USB-2.0 port to connect a USB device. IR receiver This is the receiver for the remote control. TruVision DVR 20 User Manual...
  • Page 29: Using The Front Panel Buttons

    No action No action Fast forward video. Zoom in SEARCH Press once: Enter No action Press once: Enter No action Search menu. Search menu. Press twice: Enter Press twice: Enter Advanced Search Advanced Search menu. menu. TruVision DVR 20 User Manual...
  • Page 30: Using The Mouse

    Connect the mouse to the TVR 20 by plugging the mouse USB connector into the USB port on the front panel. The mouse is immediately operational and the pointer should TruVision DVR 20 User Manual...
  • Page 31: Using The Remote Control

    TVR 20. See “Audio, remote control, language settings and playback replay time” on page 96 for information on setting up the remote control ID so that the DVR recognizes it. TruVision DVR 20 User Manual...
  • Page 32 1. Turn on the TVR 20 and wait for the live video to appear. 2. On the remote control, press the DVR button for the required TVR 20 device. The remote control is now operational. TruVision DVR 20 User Manual...
  • Page 33: Using A Ktd-405/Ktd-405-2D Keypad

    4. At the first menu display, press 3 to select the option Camera. 5. At the Enter camera number screen, enter the site number of the PTZ camera you wish to program. Camera default value is 1. The Main Page 1 menu appears. TruVision DVR 20 User Manual...
  • Page 34 Enter or exits a menu or submenu. Iris +: Enter or selects a menu option Iris -: Exit a menu option. There is no need to select the menu option Exit to quit a menu. TruVision DVR 20 User Manual...
  • Page 35: Screen Overview

    Use the mouse to select any option or button on the screen. You can also use the directional arrow buttons (Up, Down, Left, or Right) on the front panel to navigate through the options and press ENTER to select. Press MENU to return to configuration category and icon. TruVision DVR 20 User Manual...
  • Page 36 A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character. Inactive keys are white. Figure 16: On-screen keyboard The keys on the right and bottom have the following functions: TruVision DVR 20 User Manual...
  • Page 37 Backspace. Delete the character entered Confirm the selection and exit the on-screen keyboard Enter a capital letter Space Enter a space Move the cursor to the left  Move the cursor to the right  TruVision DVR 20 User Manual...
  • Page 38 51BChapter 4: Operating instructions TruVision DVR 20 User Manual...
  • Page 39: Basic Operation

    The administrator can create up to nine users and define their privileges. For more information, see “Managing users” on page 91. The Login screen appears every time you logout from the main menu. TruVision DVR 20 User Manual...
  • Page 40: Tvr 20 Toolbar Overview

    See Figure 18 below. As you move the mouse over the icons displayed in the toolbar, the title of each icon will be displayed below. Note: The eZ menu screen always appears by default under the Main toolbar. TruVision DVR 20 User Manual...
  • Page 41: Live Mode

    To change the information displayed on-screen, see “Information displayed on screen” on page 89. TVR 20 has camera autodetection mode so does not record from a channel if no camera is connected to it. TruVision DVR 20 User Manual...
  • Page 42: Displaying Status Information

    Appears automatically on-screen: Recording Video loss Only appears on-screen when set up in the Display menu: Playback Fast forward Fast backward Back Express copy Pause Alarm Event Motion Only appears on-screen when manually selected: Audio out TruVision DVR 20 User Manual...
  • Page 43: Viewing In Multiscreen

    A cameo is any cell in a multiscreen display. A camera picture can only be shown in one cameo at a time. To change the order of cameras in the cameos, see “Switching cameras” on page 41. TruVision DVR 20 User Manual...
  • Page 44 Table 13: Number of audio channels available DVR version Number of audio channels 4-channel (2 audio in and 1 audio out) 8-channel (2 audio in and 2 audio out) 16-channel (4 audio in and 2 audio out) TruVision DVR 20 User Manual...
  • Page 45: Selecting A Monitor

    3. Click the Switch Channel icon. The Switch Channel bar appears on-screen. The channel for the selected camera is highlighted. 4. Click a different channel number for the camera. The switch automatically occurs. TruVision DVR 20 User Manual...
  • Page 46: Digital Zoom

    2. Press the camera number button twice on the front panel for the selected camera. The word “Zoom” appears on-screen. 3. Using the arrow buttons move the camera image around on-screen. 4. To exit digital zoom, press the MENU button and return to live mode. TruVision DVR 20 User Manual...
  • Page 47: Controlling A Ptz Camera

    To enter PTZ mode press and continue to hold the ENTER button on the front panel when in live mode. The PTZ Help pop-up appears on-screen. It shows the front panel buttons to press to control PTZ. If you were in multiscreen mode initially, the screen changes to full screen. TruVision DVR 20 User Manual...
  • Page 48: Using Preset Positions

    EXPORT button again and re-enter the preset number. 5. Click the Go button. The selected camera moves to the position of that preset number. 6. When finished, press MENU to quit PTZ mode and return to live mode. TruVision DVR 20 User Manual...
  • Page 49: Using Shadow Tours

    6. Enter the numbers of the new shadow tour track. The number appears in the top of the keyboard. Up to four digits can be entered. Correct the entry by pressing the Tour icon on the PTZ toolbar. TruVision DVR 20 User Manual...
  • Page 50: Playing Back Recorded Video

    You must be in live mode to playback video. It is easy to select the start and end playback times using the playback toolbar. See Figure 22 on page 47. TruVision DVR 20 User Manual...
  • Page 51 1, 2, 4, 8, 16, and 32. The selected speed is shown under the zoom level value. Quick archive: Save video on media (for example, USB) Stop: Exit playback and return to live mode. Date and time: Displays current playback date and time. TruVision DVR 20 User Manual...
  • Page 52 1. Select the camera or cameras required. 2. Right-click the mouse to display the Main toolbar and click the Playback icon. The Playback toolbar appears. The playback status icon also appears in the selected camera display. TruVision DVR 20 User Manual...
  • Page 53: Bookmarking Recorded Video

    You can bookmark important scenes in a recorded file for later reference. When an intruder, for example, crosses in front of several cameras you can bookmark the intruder’s path across these cameras in a single file. TruVision DVR 20 User Manual...
  • Page 54: Archiving Recently Recorded Video

    EXPORT button on the front panel or by clicking Archive on the screen. The TVR 20 then downloads all the recorded files to fill the available memory space on the media. See Figure 23 on page 51. TruVision DVR 20 User Manual...
  • Page 55 If using a USB memory drive, insert the device into the USB port on the front panel. If using a digital video disk (DVD), insert the disc into the DVD drive. If both media are found in the TVR 20, the USB device takes precedence over the DVD. TruVision DVR 20 User Manual...
  • Page 56 End date/time If the archive period required is for a specific period, enter the end times and dates to be copied. 5. Click the Archive Now button to start archiving. TruVision DVR 20 User Manual...
  • Page 57: Searching And Playing Back Recorded Video

    Go to the next page. Unlock Unlock the selected file, if locked. Lock Lock the selected file or files. When locked, the selected file will display “Locked” in the Lock column. Locked files cannot be deleted. TruVision DVR 20 User Manual...
  • Page 58 9. If you want to copy a video file click the Copy button and enter the requested information in the screen that appears. 10. Click the X in the upper right corner of the Quick Search screen to exit and return to live mode. TruVision DVR 20 User Manual...
  • Page 59: Searching Video Using Disk Analysis

    1. In the Main toolbar click the Search icon, or press the Search button on the front panel. If requested, enter your user name and password. The Quick Search screen appears. 2. Click the Advance Search button. The Advance Search screen appears. TruVision DVR 20 User Manual...
  • Page 60 4. Enter the start and end times and dates. 5. Select the camera or cameras to search. 6. Select the type of event. There are four event types. More than one can be selected: Alarm, Motion activity, Video Loss, and Text Insert. TruVision DVR 20 User Manual...
  • Page 61 The screen has no grid initially. 7. Click on the motion grid screen for the grid to appear. 8. Drag the mouse cursor over the grid to mark the area to be searched for motion activity: TruVision DVR 20 User Manual...
  • Page 62 Bookmark submenu. The screen will show a list of available bookmarks. Click the one you want to playback and click the on-screen Play button to see it. Figure 28: Advance Search screen for bookmarks List of available bookmarks Details shown about selected bookmark TruVision DVR 20 User Manual...
  • Page 63: Playing Back Archived Files On A Pc

    Turning off the TVR 20 There are two ways to turn off the device: • Disconnect the unit. — or — • In the Main toolbar click the System icon and select Shutdown. TruVision DVR 20 User Manual...
  • Page 64 52BChapter 5: Basic operation TruVision DVR 20 User Manual...
  • Page 65: Chapter 6 Advanced Setup

    See “Camera settings” on page 62 for more information. Alarm & Configures basic alarm options, how the system should notify about Events different alarms and events, and group alarms. See “Alarm and event settings” on page 72 for more information. TruVision DVR 20 User Manual...
  • Page 66: Camera Settings

    Click the Camera icon in the Menu toolbar to call up the camera setup screen (see Figure 30 on page 63). There are five camera submenus that you can configure. You can change their settings in any order. See Table 17 on page 63. TruVision DVR 20 User Manual...
  • Page 67: Recording Capacity

    When selecting the frame rates, resolution, and record quality for a camera the remaining recording capacity for the A stream (and B stream, if applicable) is shown at the bottom of the screen. See Figure 31 on page 64. TruVision DVR 20 User Manual...
  • Page 68: Basic Camera Setup

    To set up basic camera settings: 1. In the Menu toolbar click the Camera icon. 2. Click the Basic Setting submenu. The camera basic setup screen appears. 3. Enter or change the settings, as required: TruVision DVR 20 User Manual...
  • Page 69 Use to hide the camera picture in live and sequence modes. However, the image will still be recorded and can be played back by any user who has playback rights. Check the check box to enable. TruVision DVR 20 User Manual...
  • Page 70: Motion Detection

    Motion detection can be set up for each camera individually or the settings of one camera can be easily copied to other cameras. TruVision DVR 20 User Manual...
  • Page 71 Set the minimum number of zones in a camera image that must be activated simultaneously before it is considered to be valid motion. Select a value between 0 and 352. 4. Click the Edit Motion Grid button. The Motion screen appears. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 72 The grid cells become green. To deselect a motion- Using the arrow buttons, position the cursor at a bottom corner of sensitive area: the area to be deselected for motion detection. Press ENTER. The TruVision DVR 20 User Manual...
  • Page 73: Adjusting The Video Image

    Sets the brightness level in the image. If details in the image are too dark, increase the brightness level. If there is a lot of glare in the picture, or image is saturated, decrease the brightness level. Select a value between1 to 99. TruVision DVR 20 User Manual...
  • Page 74: Ptz Setup

    To set up a PTZ preset for a camera: 1. In the Menu toolbar click the Camera icon. 2. Click the PTZ Setup submenu. The PTZ setup screen appears. 3. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 75: Copy Camera Settings

    Description Setup Camera: Select the camera for the PTZ setup. Protocol: There are three protocols available: GE, Pelco D, Pelco P. Select one. PTZ ID: Enter the PTZ ID for this camera. There can be up to 255 PTZ IDs.
  • Page 76: Alarm And Event Settings

    You also need to set up when the system will respond to alarm and events. See “Schedule settings” on page 79. Note: A camera’s recording mode must be first set up to be able to record an alarm or event. See “Basic camera setup” on page 64 for further information. TruVision DVR 20 User Manual...
  • Page 77 There are three types of responses when an alarm input is triggered: full screen camera display, buzzer, and alarm output. The default response is full screen camera display. The buzzer and alarm output response are set from this Alarm and Event screen. TruVision DVR 20 User Manual...
  • Page 78 Check to have an audible alarm when the video image is lost. Protect Video on Alarm The video recorded during an alarm can be protected from being overwritten. Check to protect video recorded during an alarm. TruVision DVR 20 User Manual...
  • Page 79 Four of the alarm events cause a system status icon to appear on-screen to alert you to these alarms: Network loss, HD failure, Temperature, and Fan failure. See Chapter 9 “Troubleshooting” on page 113 for information on how to handle these alarms. TruVision DVR 20 User Manual...
  • Page 80: Group Alarms

    Use this menu to associate several cameras to one alarm output. When one camera in the group is triggered by an alarm, all the other cameras in the group are then also triggered to record the alarm. TruVision DVR 20 User Manual...
  • Page 81 1. In the Menu toolbar click the Alarm and Events icon and select the Group Alarm submenu. 2. In the Alarm & Events screen click the Group Alarm1 Setting button. The setup screen appears. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 82 Alarm & Event menu. Changes are automatically saved. 4. Click Back to Group Alarm to return to the first Group Alarm screen. All changes are saved automatically. 5. Set up other group alarms, if required. TruVision DVR 20 User Manual...
  • Page 83: Schedule Settings

    Figure 40: Express schedule setup menu To setup the express schedule: 1. In the Menu toolbar click the Schedule icon. 2. Click the Express Setup submenu. The Schedule setup screen appears. 3. Change the settings, as required: TruVision DVR 20 User Manual...
  • Page 84 NTSC), 15 fps, 10 fps, 7.5 fps (default), 5 fps, or 1 fps. Audio Check to enable or disable audio recording for each of the four time schedules (daytime, nighttime, weekend, and holiday). 4. Click Apply to save the schedules. TruVision DVR 20 User Manual...
  • Page 85: Daily Schedules

    3. Select the number of the camera to be scheduled. 4. Click the time window of the day to be set up. The window is then highlighted. Note: To schedule a holiday period, see “Holiday schedules” on page 83. TruVision DVR 20 User Manual...
  • Page 86 2. Click the time window of the day you want to modify. It becomes highlighted. 3. Click the Edit Times button. The Edit Times screen appears. 4. Change the resolution of each schedule period, as required. TruVision DVR 20 User Manual...
  • Page 87: Holiday Schedules

    2. Click the Schedule Map submenu. The Schedule setup screen appears. 3. Select the number of the camera to be scheduled. 4. Click the Holiday submenu. The List of Holidays window appears. 5. Enter the holiday periods, as described below: TruVision DVR 20 User Manual...
  • Page 88: Network Settings

    Administrator or ISP to see if your DVR requires specific IP addresses or port numbers. The TVR 20 automatically reboots when any network settings are changed. Network setup Use the Network menu to configure standard network settings. The LAN submenu screen appears. See Figure 43 on page 85. TruVision DVR 20 User Manual...
  • Page 89 If DHCP is selected as network type and an internet connection is available, this value will be assigned automatically. The DNS server must have a valid DNS address in order to use the DDNS feature (see Chapter 8 “eZ DDNS” on page 111). TruVision DVR 20 User Manual...
  • Page 90: Ddns Settings

    The TVR 20 has the option to send e-mail notifications of alarm events through the network. E-mails can be sent to up to three different addresses. Use the Email Setting screen (shown in Figure 44 on page 87) to configure the e-mail settings. TruVision DVR 20 User Manual...
  • Page 91 Enter the second e-mail address to whom the notification is sent Receiver email 3 Enter the third e-mail address to whom the notification is sent. Email subject Enter the e-mail subject. 4. All changes are saved when you move to another screen. TruVision DVR 20 User Manual...
  • Page 92 TVR 20 must be configured in order to be able to send real-time notification of events to GE Nav. GE Nav can then be used to collect and evaluate all the event notifications from the devices (such as DVRs) connected to it.
  • Page 93: Display Settings

    There are more options available for the main monitor. To set up the information displayed on screen: 1. In the Menu toolbar click the Display icon to display the Display screen. 2. Click the Setup submenu. The Setup submenu screen appears. TruVision DVR 20 User Manual...
  • Page 94 Dwell time can be between 0 and 99 seconds. Enter the dwell time in seconds. Main monitor Set the monitor format Select VGA, BNC, or Auto. 4. All changes are saved when you move to another screen. TruVision DVR 20 User Manual...
  • Page 95: Managing Users

    1234. You can modify the admin password but not the admin user name. The TVR 20 has three user levels: TruVision DVR 20 User Manual...
  • Page 96: Changing A User Password

    2. Click your user name to select it and click Edit. The Edit screen appears. 3. Enter your new user’s name and password. The name cannot be longer than 12 characters with no spaces. The password cannot be longer than eight characters with no spaces. TruVision DVR 20 User Manual...
  • Page 97: Adding A New User

    The Privilege screen lets you allocate access privileges to user groups. Only a system administrator can allocate access privileges. To allocate user privileges: 1. In the Menu toolbar click the User icon to display the User setup screen. 2. Click the Privilege submenu. The Privilege setup screen appears. TruVision DVR 20 User Manual...
  • Page 98: System Setup

    • Bookmarks list • Hard drive and auto delete setting • Firmware upgrade • Storing and uploading configuration settings • Shutting down the device Click the System icon on the Menu toolbar to access the System screen. TruVision DVR 20 User Manual...
  • Page 99 11. Check the Daylight Saving Time and enter the start date, time, and day of the month, and the end date, time, and day of the month. 12. Changes are saved when you leave the screen. TruVision DVR 20 User Manual...
  • Page 100 Audio, remote control, language settings and playback replay time Use the Option screen to define the following options: • Bi-directional audio: Specify bi-directional audio. This option allows you to speak with someone over the network. A pre-amplified microphone is required. TruVision DVR 20 User Manual...
  • Page 101 To access the Option screen, click Option on the System screen. See Figure 6 on page The last language used on the TVR 20 will be the unit’s language when rebooted. The default language is English. Figure 48: System options screen TruVision DVR 20 User Manual...
  • Page 102: Disk Tools

     Manual tasks: Use this menu to manually manage how data is deleted. There are three options: - Make all protected, including bookmarks, data unprotected. - Delete all unprotected data. - Erase all data from the TVR 20. See Figure 50 on page 99 for the Disk Tools screen. TruVision DVR 20 User Manual...
  • Page 103 - Click the Unprotect button and press OK to unprotect all protected data. - Click the Delete button and press OK to delete all unprotected data. - Click the Erase button and press OK to erase all data stored on the TVR 20. TruVision DVR 20 User Manual...
  • Page 104: Upgrading The Firmware

    4. Click Upgrade Now to begin the upgrade process. When completed, the TVR 20 will automatically reboot. Configurations Use this menu to restore factory defaults settings, as well as load and save settings to a USB. TruVision DVR 20 User Manual...
  • Page 105: System Shutdown

    System shutdown Use this menu to shutdown the TVR 20. To shutdown the system: 1. Click the System icon on the Menu toolbar to display the system screen. 2. Click Restart DVR or Shutdown DVR. TruVision DVR 20 User Manual...
  • Page 106: System Information

    MAC: This is the unique address of the TVR 20’s internal address card. It cannot be changed. DDNS: Email setup: Displays the e-mail address used by the unit. Remote notify: Status Disk: Displays the status of the hard disk temperature. Fans: Displays the fan status. TruVision DVR 20 User Manual...
  • Page 107: Chapter 7 Web Browser

    User ID: admin Password: 1234 The Web browser uses the following ports. • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Video Port: 1600 • HTTP Port: 80 TruVision DVR 20 User Manual...
  • Page 108: Web Browser Overview

    “Controlling a PTZ camera” on page 43 for further information on controlling a PTZ camera. Audio and snapshots Click the icons to do the following functions: Record the live mode recordings from the currently  selected cameras to the location specified on the PC. TruVision DVR 20 User Manual...
  • Page 109: Searching Recorded Video

    Disk analysis: This allows you to get a broader sense of the video data stored on the DVR hard drive. The functions available are the same as those in the Main toolbar. See “Searching video using disk analysis” on page 55 for further information on using this function. TruVision DVR 20 User Manual...
  • Page 110: Playing Back And Archiving Recorded Video

    A search will usually produce a list of video files. The most recent file is listed first. In the Search Results screen select the files for playback and click Play. The playback and archive screen appears. See Figure 54 on page 107 for a description of the playback and archive screen. TruVision DVR 20 User Manual...
  • Page 111 16. It is shown alongside the playback control panel. Play Reverse the video. Stop playback. Pause. Playback the video. Fast forward the video. The speed level is between 1 and 16. it is shown alongside the playback control panel. TruVision DVR 20 User Manual...
  • Page 112: Windows Vista And 7 Users

    5. Clear the “Require server verification (https:) for all sites in this zone” box. 6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. TruVision DVR 20 User Manual...
  • Page 113 54BChapter 7: Advanced setup 8. Click OK in the Internet Options dialog screen. 9. Connect to the TVR 20 for full browser functionality. TruVision DVR 20 User Manual...
  • Page 114 54BChapter 7: Web Browser TruVision DVR 20 User Manual...
  • Page 115: Chapter 8 Ez Ddns

    3. In TVR 20’s Network menu, go to DDNS. Choose “eZDDNS” for the server and enter your chosen name for DVR Name. 4. Click the “Submit/Update” button to confirm. 5. You should now be able to connect by typing the name you created into the address bar. Example: http://hostname.eZddns.com TruVision DVR 20 User Manual...
  • Page 116 55BChapter 8: eZ DDNS TruVision DVR 20 User Manual...
  • Page 117: Chapter 9 Troubleshooting

    PTZ port failure. Please contact your local supplier. Cannot control the TVR 20 with a Connection cable is not connected properly or not keypad. functioning. Check the cables. PTZ parameters error. Check the settings. PTZ port failure. Please contact your local supplier. TruVision DVR 20 User Manual...
  • Page 118 No network connection. on-screen. First check network and cable connections. Then check that the Ethernet port LEDs are flickering to indicate data throughput. If they are not, please contact your local supplier. TruVision DVR 20 User Manual...
  • Page 119: Appendix A Specifications

    200 fps CIF, 100 fps 2CIF, 50 fps 4CIF TVR 2016 400 fps CIF, 200 fps 2CIF, 100 fps 4CIF Mode Manual, Schedule, Motion, Alarm Audio Compression G.723 TVR 2004 input/output 2 channel, RCA/1 channel, RCA TruVision DVR 20 User Manual...
  • Page 120 Dimensions (W x H x D) 362 x 81 x 338 mm Weight 4.53 kg Mounting Rack mount kit (optional) Operation Via front panel, USB optical mouse, or remote control RS-485 operation from KTD-405 keypad TruVision DVR 20 User Manual...
  • Page 121: Appendix B Warranty And Support

    888.437.3287 Toll-free in the US, Puerto Rico, and Canada. 503.885.5700 outside of the toll-free area. 888.329.0332 (Tualatin tech support) 561.998.6232 (Boca Raton tech support) nstechsrv@ge.com gesecurity.customerservice@ge.com Australia techsupport@gesecurity.com.au Latin America 1 305.593.4301 Latin America 1 305.593.4300 InfraSec.TechnicalServicesLatinAmerica@ge.com InfraSecCustomerService.LatinAmerica@ge.com TruVision DVR 20 User Manual...
  • Page 122 China, India, Singapore, Taiwan, Southeast Asia ges.asiatechservice@ge.com TruVision DVR 20 User Manual...
  • Page 123: Index

    25 basic setup, 64 call up preset points, 44 copy settings to other cameras, 72 program preset points, 45 covert, 64 Full screen alarm, 90 motion detection, 66 PTZ setup, 70 recording capacity, 63 TruVision DVR 20 User Manual...
  • Page 124 66 configuring GE cameras, 11 Mouse PTZ setup, 70 accessing PTZ mode, 43 call up preset points, 44 program preset points, 45 Quick searching recorded video, 54 program shadow tours, 45 using, 26 TruVision DVR 20 User Manual...
  • Page 125 38 searching video, 105 System information, 102 Windows Vista and 7 security issues, 108 System settings, 94 date/time setup, 95 PTZ dome setup, 96 Zoom in/out on a camera image, 42 RS-232 setup, 96 TruVision DVR 20 User Manual...
  • Page 126 TVR 20 menu map...