Tektronix Phaser 340 Service Manual page 144

6
Troubleshooting
Table 6-4 Front panel and fault history log error codes and messages (cont'd.)
Error code
9,005.40 (0x4c05):
IL_FAULT_C_JAM
9,006.41 (0x4c06):
IL_FAULT_M_JAM
9,007.42 (0x4c07):
IL_FAULT_Y_JAM
9,008.43 (0x4c08):
IL_FAULT_K_JAM
13,000:printhead thermals
13,001.40 (0x6c01):
TCH_JS_LEFT_OPEN
13,002.41 (0x6c02):
TCH_JS_LEFT_SHORT
13,003.42 (0x6c03):
TCH_JS_LEFT_HOT
13,004.43 (0x6c04):
TCH_JS_LEFT_SLOW
13,017.47 (0x6c11):
TCH_JS_RIGHT_OPEN
13,018.48 (0x6c12):
TCH_JS_RIGHT_SHORT
13,019.40 (0x6c13):
TCH_JS_RIGHT_HOT
13,020.41 (0x6c14):
TCH_JS_RIGHT_SLOW
13,033.45 (0x6c21):
TCH_RESERVOIR_OPEN
13,034.46 (0x6c22):
TCH_RESERVOIR_SHORT
13,035.47 (0x6c23):
TCH_RESERVOIR_HOT
13,036.48 (0x6c24):
TCH_RESERVOIR_SLOW
14,000: Cap thermals
14,001.41 (0x7401):
TCC_THERMISTOR_OPEN
14,002.42 (0x7402):
TCC_THERMISTOR_SHORT
14,003.43 (0x7403):
TCC_THERMISTOR_HOT
14,004.44 (0x7404):
TCC_THERMISTOR_SLOW
14,005.45:TCC_WRONG_
TYPE_CAP
6-18 Phaser 340 Color Printer
Meaning
The cyan ink melt heater is on, but ink does not seem to be dripping.
Check that the ink stick is able to advance in the chute.
The magenta ink melt heater is on, but ink does not seem to be dripping.
Check that the ink stick is able to advance in the chute.
The yellow ink melt heater is on, but ink does not seem to be dripping.
Check that the ink stick is able to advance in the chute.
The black ink melt heater is on, but ink does not seem to be dripping.
Check that the ink stick is able to advance in the chute.
The thermistor in the left jetstack appears to be open. Replace the
printhead.
The thermistor in the left jetstack appears to be shorted. Replace the
printhead.
The left jetstack heater is running away. Unplug the printer NOW!
The left jetstack heater is not heating at all, or is not heating as quickly as
it should. Replace the printhead.
The thermistor in the right jetstack appears to be open. Replace the
printhead.
The thermistor in the right jetstack appears to be shorted. Replace the
printhead.
The right jetstack heater is running away. Unplug the printer NOW!
The right jetstack heater is not heating at all, or is not heating as quickly
as it should.
The thermistor in the reservoir appears to be open. Replace the
printhead.
The thermistor in the reservoir appears to be shorted. Replace the
printhead.
The reservoir heater is running away. Unplug the printer NOW!
The reservoir heater is not heating at all, or is not heating as quickly as it
should.
The cap/wipe/purge assembly thermistor appears to be open. Replace
the assembly.
The cap/wipe/purge assembly thermistor appears to be shorted.
Replace the assembly.
The cap/wipe/purge assembly heater is running away. Unplug the printer
NOW!
The cap/wipe/purge assembly heater is not heating at all, or is not
heating as quickly as it should.
thermistor in power supply.
The installed cap/wipe/purge assembly is the wrong type for this printer.
Verify and install the correct assembly or firmware for this printer.
Check for open connection or open