Site Wiring Fault (120V Models Only) - Eaton 5115 User Manual

TROUBLESHOOTING
Table 10. Troubleshooting Guide
Alarm or Condition

The indicator is not on; the
UPS does not start.
The UPS operates in Battery
mode only, even though normal
utility power is present.
The UPS does not provide the
expected backup time.
1 beep every 4 seconds. The UPS is on battery due
1 beep every 2 seconds. The battery is running low.
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Eaton 5115 Tower UPS (500–1400 VA) User's Guide

Site Wiring Fault (120V Models Only)

The Site Wiring Fault indicator on the UPS rear panel illuminates if the
ground wire connection does not exist or the line and neutral wires are
reversed in the line receptacle. This indicator stays on until the condition
is resolved. Have a qualified electrician correct the wiring fault. The UPS
operates when the indicator is illuminated, but does not provide rated
noise and surge suppression.
Possible Cause
The power cord is not
connected correctly.
The UPS is in Standby
mode.
The wall outlet is faulty.
The input overcurrent
protector is open (120V
models only).
The batteries need
charging or service.
Normal operation.
to a utility failure.
Action
Check the power cord connections.
Press and hold the
beep (approximately two seconds) to supply power
to the connected equipment.
Have a qualified electrician test and repair the
outlet.
Save your work and turn off your equipment. Turn off
the UPS. Reduce the load, then press the input
overcurrent protector on the UPS rear panel.
Plug the UPS into a power outlet for 24 hours to
charge the battery. Press the
beeps, see "Replacing Batteries" on page 40 to
replace the battery.
During an extended power outage, save your work
and turn off your equipment to conserve battery
power.
None. The UPS is operating in Normal mode and
automatically provides consistent voltage with the
Buck and Boost feature.
The UPS is powering your equipment with battery
power. Prepare your equipment for shutdown.
During an extended power outage, save your work
and turn off your equipment to conserve battery
power.
Two minutes or less of battery power remains
(depending on load configuration and battery
charge).
Save your work and turn off your equipment. The
alarm cannot be silenced.
S 05146640 Rev D www.eaton.com/powerquality
button until you hear the UPS
button. If the alarm