Software Service And Support; Hardware Service And Support; Fire Suppression Systems - IBM TotalStorage DS4100 Installation, User's, And Maintenance Manual

v You can order publications through the IBM Publications Ordering System at the
v For the latest information about IBM xSeries products, services, and support, go
v For the latest information about IBM pSeries products, services, and support, go
v For the latest information about the IBM IntelliStation information, go to the
v For the latest information about operating system and HBA support, clustering

Software service and support

Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
v www.ibm.com/planetwide/

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

Fire suppression systems

A fire suppression system is the responsibility of the customer. The customer's own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
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IBM TotalStorage DS4100 Storage Server: Installation, User's, and Maintenance Guide
following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
to the following Web site:
www.ibm.com/eserver/xseries/
to the following Web site:
www.ibm.com/eserver/pseries/
following Web site:
www-132.ibm.com/content/home/store_IBMPublicUSA/
en_US/IntelliStation_workstations.html
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage DS4000 Interoperability Matrix at the following Web site:
www.storage.ibm.com/disk/fastt/supserver.htm