Parts Listing - IBM TotalStorage DS4100 Installation, User's, And Maintenance Manual

Table 17. Symptom-to-FRU index (continued)
Problem
indicator
The DS4000
Storage Manager
client Enterprise
Management
window sees each
storage server
controller as an
independent
storage
subsystem or a
partially managed
device.
Note: If you cannot find the problem in the Symptom-to-FRU index, test the entire

Parts listing

Figure 79 on page 116 and the following table provide a parts listing for the
DS4100.
Component
Controller
system.
Possible cause Possible solutions
No drives are Ensure that at least one drive is
present in the present in the storage server so
storage server. that it can be configured properly.
One controller To recover, perform the following
was replaced steps:
incorrectly. The
1. Remove and reinsert the
controller
controller blade.
firmware versions
2. Wait 5 minutes.
probably failed to
3. Delete the controller entry
synchronize
with the incorrect firmware
correctly.
version from the DS4000
Storage Manager Enterprise
Management window.
4. Add the controller back to the
DS4000 Storage Manager
Enterprise Management
window using the Add
Device menu option in the
Enterprise Management
window.
5. If the DS4000 Storage
Manager client Enterprise
Management window still
shows each storage server
controller as an independent
storage subsystem or a
partially managed device,
repeat this procedure. If the
problem still persists, contact
IBM support.
Chapter 6. Hardware maintenance
115