Printer is printing solid black pages
Action
Step 1
1.
Reinstall the imaging unit.
a.
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
b.
Install the imaging unit, and then the cartridge.
2.
Resend the print job.
Is the printer printing solid black pages?
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?
User's Guide
- 222 -
Yes
No
Go to step 2.
The problem
is solved.
Contact
The problem
technical
is solved.
support.
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