Large jobs do not collate
Action
Step 1
1.
From the Finishing menu, set Collate to On. To access the Finishing menu,
do either of the following:
-
If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then, navigate to Settings >Print
Settings >Finishing Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
-
If the printer is connected to a computer by a USB cable, then open the
Local Printer Settings Utility for Windows or Printer Settings for
Macintosh.
2.
Resend the print job.
Does the job print and collate correctly?
Step 2
1.
From the printer software, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the
Finishing menu.
2.
Resend the print job.
Does the job print and collate correctly?
Step 3
Reduce the number and size of fonts, the number and complexity of images, and
the number of pages in the job.
Does the job print and collate correctly?
User's Guide
- 201 -
Yes
No
The problem
Go to step 2.
is solved.
The problem
Go to step 3.
is solved.
The problem
Contact
is solved.
technical
support.
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