Maintenance And Servicing - Rinnai Symmetry RDV3611 Operation Manual

Maintenance and servicing

All external surfaces of the heater can be cleaned using a soft damp cloth and mild detergent.
DO NOT use solvents and do not attempt to clean the heater while it is hot or operating.
Rinnai has a
maintenance/
service and spare
parts network
with personnel
who are fully
trained and
equipped to give the best advice
on your Rinnai appliance.
If your appliance needs
maintenance/servicing, please call
Rinnai (0800 746 624) from a land
line and select option one for a
service centre in your area.
For reliable operation Rinnai flame
fires should be serviced every
two years, including inspection
of the flue system. If they are in a
particularly dusty environment or
subject to excess lint, for example
dog hair, or where there are newly
laid carpets, then annual servicing
would be beneficial.
Regular maintenance/servicing
is not covered by the Rinnai
warranty.
Do not attempt to carry out any
service work other than that
mentioned in the troubleshooting
section. If you have any other
faults or problems, please refer to
your installer or call Rinnai.
Glass cleaning
The inside of the glass can be
cleaned using a clean cloth and
mild detergent.
1. Lift off the inner frame
Pull the bottom section off the
lower magnets, and lift the
frame up and off.
2. Unscrew the glass frame
Unscrew the four outer
screws. DO NOT remove the
inner screws as this will cause
the glass to fall out of the
frame.
3. Carefully remove the glass
frame
Lift from the top tab—pulling
the glass out and then off.
4. Clean the glass
Using a dry and mild
detergent, clean the inside of
the glass.
5. Check the glass seal
The glass seal is critical
to the safe and effective
performance of the appliance.
Before replacing the glass
frame, check the glass seal
to ensure there is a complete
seal, and no part is worn or
damaged. If damaged it will
need to be replaced by a
Rinnai Service Centre.
6. Reassemble
Reattach the glass inner
frames to the Symmetry.
1.
2.
3.
4.
5.
Example of a damaged glass seal
RDV3611 Operation Manual: 11158-A 01-12 | 17