NEC UNIVERGE SV8100 Configuration Manual page 91

UNIVERGE SV8100
Uniform Call Distribution (UCD)
With Uniform Call Distribution (UCD), an extension user can call an idle extension in a
programmed UCD Group (Department Group – 64 Department Groups available) by
dialing the group pilot number. For example, this would let a caller dial the Sales
department just by knowing the Sales department pilot number. The caller would not
have to know any Sales department extension numbers.
User Log Out/Log In
An extension user can log out and log in to a UCD (Department) group. By logging
out, the user removes their extension from the group. Once logged out, UCD
(Department Calling) bypasses their extension. When they log back in, UCD
(Department Calling) routes to their extension normally. All users can dial a code to
log in or log out of their UCD (Department Calling) Group. A multiline terminal can
optionally have a function key programmed for one-button log in and log out.
Configuration Guide
Issue 2.00
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