Hotel/Motel - NEC UNIVERGE SV8100 Configuration Manual

Issue 2.00
There are four types of Hold:
Hot Key-Pad
The Hot Key-Pad feature allows the user to place a call without lifting the handset or
pressing Speaker. When the user dials another extension number on an idle
telephone with Hot Key-Pad enabled, Speaker lights and the internal call is made.
When the user dials the trunk access code from a telephone with Hot Key-Pad
enabled, Speaker lights, a trunk is seized and the outgoing call is made.

Hotel/Motel

Your UNIVERGE SV8100 telephone system provides Hotel/Motel services in addition
to the many features available to business users. These Hotel/Motel services help
you run your facility more efficiently, save you time and money, and provide your
guests with more responsive service.
Hotel/Motel features include:
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System Hold
An outside call a user places on Hold flashes the line key (if programmed) at all
other multiline terminals. Any multiline terminal user with the flashing line key
can pick up the call.
Exclusive Hold
When a user places a call on Exclusive Hold, only that user can pick up the call
from Hold. The trunk appears busy to all other multiline terminals that have a
key for the trunk. Exclusive hold is important if a user does not want a
co-worker picking up their call on Hold.
Group Hold
If a user places a call on Group Hold, another user in the Department Group can
dial a code to pick up the call. This lets members of a department easily pick up
others calls.
Intercom Hold
A user can place an Intercom call on Hold. The Intercom call on Hold does not
indicate at any other extension.
Wake Up Call
Single Digit Dialing
A Department Calling Group
Message Waiting
PMS Integration
PMS Configurator Software
Room to Room Calling Restriction
UNIVERGE SV8100
Features