Call Redirect - NEC UNIVERGE SV8100 Configuration Manual

Issue 2.00

Call Redirect

Call Redirect allows a multiline terminal user to transfer a call to a predefined
destination (such as an operator, Voice Mail, or another extension) without answering
the call. This can be useful if you are on a call and another rings in to your extension.
When you press the Call Redirect key, the call is transferred, allowing you to continue
with your current call.
This feature works with the following calls:
The following calls cannot be redirected with this feature:
2 - 8
The use of monitoring, recording, or listening devices to eavesdrop,
monitor, retrieve, or record telephone conversation or other sound
activities, whether or not contemporaneous with transmission, may
be illegal in certain circumstances under federal or state laws.
Legal advice should be sought prior to implementing any practice
that monitors or records any telephone conversation. Some federal
and state laws require some form of notification to all parties to a
telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the
telephone conversation, prior to monitoring or recording the
telephone conversation. Some of these laws incorporate strict
penalties.
Normal trunk call
DID
DISA
DIL
E&M
ICM
ACD
Transferred
Department Group (all ring mode)
Door Box
Virtual Extension
UNIVERGE SV8100
Features