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ProSoft Technology RLXIC-EH User Manual

Radiolinx intelligent cellular ethernet gateway for hsupa (3g gsm) networks
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RLXIC-EH
Intelligent Cellular
RadioLinx Intelligent Cellular Ethernet
Gateway for HSUPA (3G GSM) Networks
May 29, 2009
USER MANUAL

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Summary of Contents for ProSoft Technology RLXIC-EH

  • Page 1 RLXIC-EH Intelligent Cellular RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks May 29, 2009 USER MANUAL...

  • Page 2: Important Notice

    Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

  • Page 3: Patents

    ProSoft Technology® Product Documentation In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments. User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD, and are available at no charge from our web site: www.prosoft-technology.com...

  • Page 5: Table Of Contents

    AceWare™ ........................8 Connecting to your cellular provider................10 GSM Communication ....................11 Specifications Power Connector.....................15 Activating RLXIC-EH on your cellular provider Installing the SIM.....................17 Configuring the APN....................19 Hardware Installation of the RLXIC-EH Connecting to Power ....................22 Connecting to a Computer or other Device.............23 Indicator Lights ......................23...
  • Page 6 Data Communication ....................53 Keepalive ........................ 58 IP Manager Understanding Domain Names................62 Dynamic Names ..................... 63 Using IP Manager with your RLXIC-EH..............63 Understanding DNS....................65 SNMP : Simple Network Management Protocol SNMP Configuration ....................68 SNMP MIB Definition Sample................. 70 Configuration Commands 10.1...

  • Page 7: Introduction To The Rlxic-Eh

    Connecting to your cellular provider ............10 GSM Communication ................11 Powered by ALEOS™, RLXIC-EH modems are designed to maintain a reliable, consistent network connection. With a serial interface and a vast library of machine protocols, the RLXIC-EH is a workhorse for industrial and mission critical applications.

  • Page 8: Aleos

    These modem utilities, except AceNet, are free of charge to those who own Intelligent Cellular modems. You can download the applications and their user guides from the ProSoft Solutions web site: www.prosoft-technology.com. Contact your dealer or ProSoft Technology representative for information on AceNet. AceManager, the AceWare remote configuration and monitoring tool, simplifies deployment, and provides extensive monitoring, control and management capabilities.
  • Page 9 1.2.1 Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the RLXIC-EH activity which you can then send to ProSoft Technology support, erase the current configuration completely, and temporarily set the RLXIC-EH to a known configuration to aid in trouble shooting (SOS mode).

  • Page 10: Connecting To Your Cellular Provider

    If you need to have more than one device connected to the Internet through your RLXIC-EH, you will need to have a router connected to the modem. The modem would provide the one-to-one connection to the router with the router configured to provide a broader NAT service to the other devices connected to it.

  • Page 11: Gsm Communication

    IP address into to a domain name. Caution: If you want to connect remotely to your RLXIC-EH using TCP/IP, the IP address given to your modem by your cellular provider cannot be a private or internal IP address (such as a custom APN or special private network Data Link) unless you are on the same network or inside that network's firewall (such as with frame relay).
  • Page 12 GPRS. EDGE can carry data at speeds typically up to 384 kbit/s in packet mode. When EDGE is not available, your RLXIC-EH will fall-back to GPRS for the connection to your cellular provider to provide continued connectivity.

  • Page 13: Specifications

    Specifications RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Specifications In This Chapter Power Connector................... 15 2.1.1 Features and Benefits Embedded Intelligence Low Power Consumption High-Speed Processor High-Speed 2-way Data Serial and USB Port...
  • Page 14 RLXIC-EH ♦ Intelligent Cellular Specifications RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 2.1.4 Environmental Operating Temperature: -30° to 70° Celsius Storage Temperature: -40° to 85° Celsius 2.1.5 Power Consumption: (@12V DC) Transmit/Receive (Typical/Max) 350/450 mA...

  • Page 15: Power Connector

    Specifications RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Power Connector Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.
  • Page 16 RLXIC-EH ♦ Intelligent Cellular Specifications RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Page 16 of 111 ProSoft Technology, Inc. May 29, 2009...

  • Page 17: Activating Rlxic-Eh On Your Cellular Provider

    Installing the SIM The Subscriber Identity Module (SIM) in the RLXIC-EH is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem, and it may be pre-installed by your ProSoft Technology Representative.
  • Page 18 Small Phillips screw driver - The Phillips screw driver is the one which is also called a plus (+) or X screw driver. 3.1.2 Opening the Case Unplug the RLXIC-EH power and all cables. Using a small Phillips head screw driver, remove the screws on the front of the RLXIC-EH.

  • Page 19: Configuring The Apn

    Activating RLXIC-EH on your cellular provider RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 3.1.5 Finishing the SIM installation When the faceplate is replaced and secured, the installation of the SIM is complete.
  • Page 20 Enter the NAI into the new value field for *NETUID and enter your network password into the new value field for *NETPW. 3.2.4 Write the Settings to the RLXIC-EH Click the W button on the tool bar of AceManager.

  • Page 21: Hardware Installation Of The Rlxic-Eh

    Caution: The RLXIC-EH is in a hardened case, and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the RLXIC-EH can withstand.

  • Page 22: Connecting To Power

    Tip: The DC power cable has a white wire lead in addition to the power positive and negative. This is for a feature not present in the RLXIC line modems. In the RLXIC-EH, the white wire lead has no function and can be ignored.

  • Page 23: Connecting To A Computer Or Other Device

    Tip: On some computers, the TCP receive window may be set to 16 kbytes. To optimize the throughput of your RLXIC-EH, it is recommended that you change the TCP window to 128 kbytes to 256 kbytes using a TCP Optimizer.

  • Page 24: Mounting

    Power - Indicates the power adapter is connected, and there is power getting to the RLXIC-EH. The Reset button (on the left side of the RLXIC-EH) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware.
  • Page 25 Hardware Installation of the RLXIC-EH RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks To remove, press on the two edges of the modem and the brackets, as pointed by arrows in the diagram provided below. By doing this, the modem will snap out of the mounting bracket.

  • Page 26: Connecting Antennas

    User Manual 4.4.3 Mounting Bracket Dimensions Connecting Antennas The RLXIC-EH radio has two antenna ports. For best performance, ProSoft Technology recommends using two antennas. If you plan to use only a single antenna, you must disable the setting *RXDIVERSITY in the radio configuration (page 99).

  • Page 27: Configuring Your Rlxic-Eh

    Using Templates ................... 30 Using a Terminal Application with AT Commands......... 34 With ALEOS as its "brain", the RLXIC-EH is a highly configurable device, more than just a "dumb" modem. To configure your RLXIC-EH, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others.

  • Page 28: Using Acemanager

    RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Using AceManager AceManager is a free utility and is available on the product CD or can be downloaded from the ProSoft Technology website. 5.1.1 Start AceManager > A > A >...
  • Page 29 Configuring your RLXIC-EH RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 5.1.3 Enter the configuration options On the left side of AceManager is the G menu. Select the appropriate ROUPS group as needed or directed.

  • Page 30: Using Templates

    RLXIC-EH ♦ Intelligent Cellular Configuring your RLXIC-EH RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Using Templates If you have a modem configuration that works well for your needs, using AceManager, you can save that modem's configuration as a template, and then apply it to other RadioLinx modems.
  • Page 31 Configuring your RLXIC-EH RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Type in a file name that is descriptive of the template (so you can find it easily later), and save it to a location on your computer.
  • Page 32 For example, you can use the Ethernet settings of a modem (such as RLXIC-EH) to configure the Ethernet settings of another RLXIC-EH. Settings not applicable to the modem on which you are loading the template, will be discarded.
  • Page 33 Configuring your RLXIC-EH RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Tip: Click on the first with your mouse, and, with the control button held down, click the additional modem. Select the M...

  • Page 34: Using A Terminal Application With At Commands

    User Manual Using a Terminal Application with AT Commands You can access and configure your RLXIC-EH using a terminal application such as Microsoft HyperTerminal, PuTTY, or similar. The following directions are for HyperTerminal which is part of a standard installation of Windows XP.
  • Page 35 Configuring your RLXIC-EH RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Note: You can also connect using the virtual USB serial port. Refer to Using the USB virtual serial port with a Terminal Emulation Utility (page 46) for more information on configuring and using the virtual serial port.
  • Page 36 "e". When you are using a terminal connection, if you enter a command which is recognized by the RLXIC-EH, it will respond with "OK". If the command is not recognized, the response will be "ERROR". Those commands applicable only to certain model numbers of the RLXIC-EH will be noted.

  • Page 37: Universal Serial Bus (Usb)

    Ethernet port or a virtual serial port. A driver installation is required to use the USB port in either mode. Note: It is recommended that you use a USB 2.0 cable with your RLXIC-EH and connect directly to your computer for best throughput.

  • Page 38: Installing The Usb Driver

    Note: Windows will see each port type as a different USB device, and will see every port on your computer separately. If you change the port type on the RLXIC-EH or connect to a different USB port on your computer or hub, Windows will see it as a new device.
  • Page 39 Universal Serial Bus (USB) RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 6.2.3 Install the driver from a specific location Select and/or enter the location of the driver. If the driver is on the CD, and the CD is in your drive, you can just select Search removable media.
  • Page 40 RLXIC-EH ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 6.2.4 Optional: Verify and Configure the Virtual Port Settings Virtual Ethernet The USB Ethernet connection will show up in your Network Connections as a Local Area Connection.
  • Page 41 Universal Serial Bus (USB) RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Select the H tab, and click the D button. ARDWARE EVICE ANAGER Click on the + in front of N...
  • Page 42 RLXIC-EH ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Virtual Serial You can verify the installation by looking in the Device Manager. Click on S > C TART ONTROL...
  • Page 43 Universal Serial Bus (USB) RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Tip: If the driver is displayed with a # and number behind the driver name (such as, AirLink USB Serial Port #2), it means more than one is installed on your computer, most likely for different USB port.
  • Page 44 RLXIC-EH ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Select the Advanced tab, and click the Advanced Port Settings button. At the bottom of the screen, the current port used will be listed. Use the drop down menu to select an available COM port number if you need to change it.

  • Page 45: Using The Virtual Ethernet Port

    Universal Serial Bus (USB) RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Using the Virtual Ethernet Port After the driver is installed, you can use the USB port just like a standard Ethernet port.

  • Page 46: Using The Virtual Serial Port

    RLXIC-EH ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Using the Virtual Serial Port After the driver is installed, you can use the USB port just like a standard serial port.

  • Page 47: Data Communication And Host Modes

    USB Ethernet connection or remotely using the cellular connection. Tip: By default, the RLXIC-EH is in AT Mode, and allows AT Commands to be entered via terminal connection (through the local port connection) or remotely (through the cellular network). PassThru Mode can only be exited by resetting the RLXIC-EH.

  • Page 48: Basic Modes

    (described later). Any data received from the TCP peer is unwrapped and sent out the serial. 7.1.3 Data Communication Public and Private Modes: The method used by the RLXIC-EH to pass an IP address to a connected device. Keepalive: How the RLXIC-EH maintains its connection to the cellular network.

  • Page 49: Serial Modes

    Serial Modes 7.3.1 PPP In PPP mode, the RLXIC-EH acts as a PPP server, providing an IP address, and DNS servers (if available) to the connected device or computer. PPP mode is entered from the AT mode by using any of the following...
  • Page 50 When the modem is in UDP PAD (Packet Assembly and Disassembly) Mode, all characters received on the serial port are assembled into UDP packets, and sent to the remote IP address/port or the RLXIC-EH, and any packets received from the same IP/port-destined for the device port of RLXIC-EH (see *DPORT)--are disassembled, and dumped onto the serial line.
  • Page 51 This will continue until an acknowledgement is received or the modem is reset. Likewise any UDP packets received by the RLXIC-EH are expected to have this simple header. The RLXIC-EH will issue an acknowledgement for any valid packets which are received.
  • Page 52 RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual To configure the RLXIC-EH for a normal UDP session, you need to set the Startup Mode Default to 73 (ATMD73). If you are using two modems, configure the Destination IP and Port in each to point to each other. Serial data will then be sent reliably between the two.

  • Page 53: Data Communication

    Hybrid Mode2 (MD6) *UDPLAST Data Communication Note: The RLXIC-EH forwards messages to and from the cellular network for only ONE device per port. The RLXIC-EH is a one-to-one gateway, and does not have advanced routing features required to do one-to-many routing.
  • Page 54 While you can connect with each to the cellular network and the Internet, you cannot use the RLXIC-EH as a hub or router to communicate between them.
  • Page 55 Tip: When PPPoE is used with the RLXIC-EH, DHCP is not needed. A tunnel is set up connecting a device (such as your computer or a router) with the modem. The device will then simply use the MAC address of the RLXIC-EH to send all outgoing packets.
  • Page 56 RLXIC-EH ♦ Intelligent Cellular Data Communication and Host Modes RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Note: This feature can be used only in private mode. In AceManager, enter the fields in the Port Forwarding group.
  • Page 57 IP. Firewall Functions The RLXIC-EH can provide a basic firewall between the public and private networks. There are two types of firewall rules supported by the RLXIC-EH, IP filtering and port filtering. ProSoft Technology, Inc. Page 57 of 111...

  • Page 58: Keepalive

    When Keepalive pings the IP address, an acknowledgement indicates there is an active connection to the network. If the RLXIC-EH does not receive a response from the IP address, it will make additional attempts according to a backoff algorithm before determining the Internet connection is not functioning properly.
  • Page 59 Data Communication and Host Modes RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 7.5.1 Configuring Keepalive In AceManager, the Keepalive settings are part of the O group. THER *IPPING sets the interval, in minutes, you want Keepalive to test the network connection.
  • Page 60 RLXIC-EH ♦ Intelligent Cellular Data Communication and Host Modes RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Page 60 of 111 ProSoft Technology, Inc. May 29, 2009...

  • Page 61: Ip Manager

    (also called Mobile Originated). However, if you need to contact RLXIC-EH directly, a device connected to the modem, or a host system using your RLXIC-EH (also called Mobile Terminated), a dynamic IP will not give you a reliable address to contact (because it may have changed since the last time it was assigned).

  • Page 62: Understanding Domain Names

    Manager works with a Dynamic DNS server to receive notification from RLXIC modems to translate the modem's dynamic IP address to a fully qualified domain name. Thus, you can contact your RLXIC-EH directly from the Internet using a domain name.

  • Page 63: Dynamic Names

    If the IP address is needed, you can use the domain name to determine the IP address. Note: The fully qualified domain name of your RLXIC-EH will be a subdomain of the domain used by the IP Manager server.
  • Page 64 *IPMGRUPDATE1 and *IPMGRUPDATE2: How often, in minutes, you want the address sent to IP Manager. If this is set to zero, the modem will only send an update if the IP address changes (example, if your RLXIC-EH is reset or is assigned a different IP address).

  • Page 65: Understanding Dns

    IP addresses, the DNS servers provided by Provider should be all you need. If the RLXIC-EH will be communicating with a device that has a domain name but changes its IP address frequently (such as another RadioLinx modem using IP...
  • Page 66 The RLXIC-EH uses the unqualified domain name of "ppp-peer" when it is in PPP or SLIP address mode to resolve the address of the device or computer connected via PPP or SLIP address. If the RLXIC-EH is not in PPP or SLIP address mode, "ppp-peer" will resolve to 0.0.0.0.

  • Page 67: Snmp : Simple Network Management Protocol

    SNMP agents. Reports from various agents, such as the RLXIC-EH, are sent as data in form designed to be parsed by the NMS into its MIB. The data is hierarchical with entries addressed through object identifiers.

  • Page 68: Snmp Configuration

    User Manual SNMP Configuration To configure your RLXIC-EH to work as an SNMP agent, you can use either AceManager, or a terminal connection to configure the modem using AT commands. In AceManager, the SNMP commands are all part of the Other group under the Common group.
  • Page 69 User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks To change the password in the RLXIC-EH, select Modem from the top menu line in AceManager. The current password will be pre-entered. As you type the new password and confirm it, the characters you type will be obscured by "x".

  • Page 70: Snmp Mib Definition Sample

    RLXIC-EH ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual SNMP MIB Definition Sample AIRLINK-MIB DEFINITIONS ::= BEGIN IMPORTS ObjectName FROM SNMPv2-SMI MODULE-COMPLIANCE FROM SNMPv2-CONF; org OBJECT IDENTIFIER ::= { iso 3 }...
  • Page 71 SNMP : Simple Network Management Protocol RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks ::= { general 8 } -- COMMON -- date OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 1 }...
  • Page 72 RLXIC-EH ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual MAX-ACCESS read-only STATUS current ::= { common 10 } -- STATUS -- ipAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only...
  • Page 73 SNMP : Simple Network Management Protocol RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks STATUS current ::= { gps 2 } latitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { gps 3 }...
  • Page 74 RLXIC-EH ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Page 74 of 111 ProSoft Technology, Inc. May 29, 2009...

  • Page 75: 10 Configuration Commands

    Tip: You can use a fully qualified domain name instead of an IP address for most configuration options calling for an IP address if your RLXIC-EH is configured to use DNS. DNS settings frequently come directly from your cellular provider while your RLXIC-EH is registering on the cellular network, and receiving its IP address.
  • Page 76 *ETHMAC? The MAC address of the Ethernet port. n=0 : Product name (for example, RLXIC-EH). n=1 : The RLXIC-EH's firmware (ALEOS) version, hardware ID, and copyright. n=2 : The internal hardware's firmware version, and relevant hardware ID. n=3 : The hardware module's unique identification number or serial number.

  • Page 77: Status

    Tip: Use *NETALLOWZEROIP if you need to allow the display of an IP ending in a zero. *NETSTATE? The current network state: Connecting To Network: The RLXIC-EH is in the process of trying to connect to the cellular network. Network Authentication Fail: Authentication to the cellular network has failed.
  • Page 78 *POWERIN? The voltage input to the internal hardware. *HOSTMODE? The current host mode (AT, PPP, UDP, etc.). If the RLXIC-EH is not in AT mode, telnet into the modem to execute this command. +RCIQ Current Cell Info Information. GPRS or EDGE Only.

  • Page 79: Common

    Configuration Commands RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 10.2.1 Information Displayed in AceManager without AT Commands Listed Bytes and Packets Received and Sent: Network traffic for the applicable port. Number of System Resets: Counter of the number of system resets over the life of the modem or since the configuration was reset.
  • Page 80 RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual OPRG=n Enables/disables over-the-air firmware upgrading of the RLXIC-EH. When ProSoft Technology releases a new version of ALEOS, you can upgrade your remote modems with OPRG enabled. n=0 : Disables n=1 : Enables *NETPHONE? The modem's phone number, if applicable or obtainable.
  • Page 81 (set by S50) on the serial port before and after this command. AT Escape sequence. If the RLXIC-EH is in a data mode (any mode other than PassThru), this command causes the modem to re-enter AT command mode.
  • Page 82 : Hang-up With an AT telnet connection, this command will terminate the host data mode, and return the RLXIC-EH to an AT mode. Cannot be accessed in AceManager. Online (Remote): Causes the RLXIC-EH to go from Command State to data state.
  • Page 83 Configuration Commands RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Reset the RLXIC-EH. In AceManager, this command is performed with the Reset option on the toolbar. Tip: *DATZ=1 will disable Z. &W Writes all changed modem settings.
  • Page 84 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 10.3.2 DNS This group includes commands specific to the modem being able to use domain names instead of IP addresses for other configuration options.
  • Page 85 This group includes commands specific to dynamic DNS. Dynamic DNS allows the RLXIC-EH to use a dynamic IP address account, with an IP address that can change each time you connect, and still allow you to use a fully qualified domain name to contact the RLXIC-EH using IP Manager running on a server with a dynamic DNS updater.
  • Page 86 *IPMGRUPDATEn=m Sets the number of minutes to periodically send an IP update notification to the corresponding server. This will occur even if the IP address of the RLXIC-EH does not change. *IPMGRUPDATE1 is used to set the refresh rate to *IPMANAGER1, while *IPMGRUPDATE2 is used with *IPMANAGER2.
  • Page 87 *HOSTPRIVMODE =1. d.d.d.d=IP Address *HOSTPEERIP=d.d.d.d Set or query the IP address that can be used to directly contact the RLXIC-EH after a cellular connection is established. If this value is not specified, 192.168.13.31 will be used. d.d.d.d=local or peer IP address of the modem.
  • Page 88 : Enabled if no other DHCP server is detected (default). If another DHCP server is detected on the network, the RLXIC-EH will not send out replies to DHCP requests. n=0 : Disabled. The RLXIC-EH will not send out replies to DHCP requests.
  • Page 89 Note: You cannot send an Email with your RLXIC-EH unless the Email server you have configured allows your RLXIC-EH as a relay host. Talk to your network administrator to ensure you can send email through the email server using your RLXIC-EH.
  • Page 90 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Note: Not required to use SMTP settings but may be required by your cellular carrier. *SMTPSUBJ=subject Allows configuration of the default Subject to use if one is not specified in the message by providing a "Subject: xxx"...
  • Page 91 0 and 15, the minimum value of 15 will be set. *IPPINGADDR=[d.d.d.d][name] Set the IP address or valid internet domain name for the RLXIC-EH to ping to keep itself alive (online). *IPPING must to be set to a value other than 0 to enable pinging.
  • Page 92 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual *MSCIUPDPERIOD=n Modem Status Update Period - where n defines the update period in seconds. n=0 : Disabled. n=1-255 seconds *TPORT=n Sets or queries the port used for the AT Telnet server. If 0 is specified, the AT Telnet server will be disabled.
  • Page 93 Configuration Commands RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks *NETWDOG=n Network connection watchdog: The number of minutes to wait for a network connection. If no connection is established within the set number of minutes, the RLXIC-EH modem resets.
  • Page 94 IP addresses. Note: Firewall mode will only prevent the RLXIC-EH modem from receiving data from those IP addresses not on the Friends List. It cannot prevent data, such as pings, from traversing the network to the modem which may billable traffic even though the modem does not receive the data.
  • Page 95 Note: The Port Filtering is in addition to any port blocking or allowing done by the cellular provider. If the port is blocked by the cellular carrier, setting it for allowed here will have no effect, because the connection would be blocked before even reaching the RLXIC-EH. ProSoft Technology, Inc.
  • Page 96 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 10.3.8 Port Forwarding Any data coming in on the defined Public Port will be passed to the corresponding Private Port connected to the physical interface specified and using the host IP address.

  • Page 97: Logging

    Configuration Commands RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks Host IP = d.d.d.d IP address of the connected device/computer. d.d.d.d = IP address Private Port = n Port number on the connected device.
  • Page 98 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual *DBGETHLVL=n Sets the logging level for the Ethernet port. n=0 : No logging n=1 : Log errors: invalid/corrupt packets, etc. n=2 : Log the header of all received packets. Note that this can quickly exhaust available space for the event log.

  • Page 99: Cellular

    Configuration Commands RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 10.5 Cellular This group includes commands specific to HSDPA, EDGE and GPRS. If you are not connecting to a modem which uses HSDPA, EDGE, or GPRS, you will not see this group in the menu.
  • Page 100 RLXIC-EH ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Page 100 of 111 ProSoft Technology, Inc. May 29, 2009...

  • Page 101: 11 Support, Service & Warranty

    How to Contact Us: Technical Support..........101 Return Material Authorization (RMA) Policies and Conditions..... 102 LIMITED WARRANTY................. 103 ProSoft Technology, Inc. (ProSoft) is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process:...

  • Page 102: Return Material Authorization (Rma) Policies And Conditions

    RLXIC-EH ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 11.2 Return Material Authorization (RMA) Policies and Conditions The following RMA Policies and Conditions (collectively, "RMA Policies") apply to any returned Product. These RMA Policies are subject to change by ProSoft without notice.

  • Page 103: Limited Warranty

    Support, Service & Warranty RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks c) If unit is repaired, charge to Customer will be 30% of current list price (USD) plus freight charges, duties and taxes as applicable. A new purchase order will be required or authorization to use the purchase order submitted for evaluation fee.
  • Page 104 RLXIC-EH ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual 11.3.1 What Is Covered By This Warranty a) Warranty On New Products: ProSoft warrants, to the original purchaser, that the Product that is the subject of the sale will (1) conform to and...
  • Page 105 Support, Service & Warranty RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks c) The information in this Agreement is subject to change without notice. ProSoft shall not be liable for technical or editorial errors or omissions made herein;...
  • Page 106 RLXIC-EH ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual e) Customer agrees that it shall not, and shall not authorize others to, copy software provided by ProSoft (except as expressly permitted in any license agreement accompanying such software);...
  • Page 107 Support, Service & Warranty RLXIC-EH ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks 11.3.8 No Other Warranties Unless modified in writing and signed by both parties, this Warranty is understood to be the complete and exclusive agreement between the parties,...
  • Page 108 RLXIC-EH ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Ethernet Gateway for HSUPA (3G GSM) Networks User Manual Page 108 of 111 ProSoft Technology, Inc. May 29, 2009...

  • Page 109: Index

    *HOSTPRIVIP=d.d.d.d • 87 A/ • 81 *HOSTPRIVMODE=n • 87 AceWare™ • 8 *HOSTPW=string • 88 Activating RLXIC-EH on your cellular provider • 17 *HOSTUID=string • 88 Additional Connected Networks • 55 *IPMANAGERn=[name][IP address] • 86 ALEOS™ • 8 *IPMGRKEYn=key • 86 All Product Returns: •...
  • Page 110 Configuring the APN • 19 Host Interfaces • 14 Configuring your RLXIC-EH • 27 Host IP = d.d.d.d • 97 Connect the RLXIC-EH to your computer's USB port • Host/IF = n • 96 How to Contact Us Connect To • 34 Technical Support •...
  • Page 111 Procedures for Return of Units Out of Warranty: • 102 Using AceManager • 28 Procedures for Return of Units Under Warranty: • 102 Using IP Manager with your RLXIC-EH • 63 Product ID • 73 Using Templates • 30 ProSoft Technology® Product Documentation • 3 Using the USB virtual serial port with a Terminal Public and Private Mode •...

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