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Preventing Damage to the Interactive Whiteboard
Although the SMART Board interactive whiteboard surface is very durable, take these
precautions to prevent damage to the interactive screen and to other components.
•
Don't use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools.
•
Never use abrasive erasers or harsh chemicals when cleaning.
•
Never leave adhesive tape on the writing surface for extended periods. Lifting the tape
may remove the coating that provides the interactive whiteboard's dry-erase capability.
•
Avoid setting up and using your interactive whiteboard in an area with excessive levels of
dust, humidity or smoke.
Keeping the Writing Surface Clean
IMPORTANT
With proper care, your SMART Board interactive whiteboard will provide years of trouble-free
service. Follow these tips to keep the screen surface clean:
•
Do not use low-odor dry-erase markers such as EXPO2®, because they can be very
difficult to remove. Use standard dry-erase (high-odor) markers that include a warning to
use them only in well-ventilated areas.
•
Erase dry-erase ink as soon as possible after use. The longer dry-erase ink is on the
surface, the more difficult it is to remove.
•
Remove excess dry-erase dust with a damp cloth before using a cleaner.
•
If erasing doesn't completely remove dry-erase ink, clean the writing surface with a
household glass cleaner (such as Windex®) daily, weekly or as required.
•
Use dry-erase marker cleaner, such as EXPO Cleaner, if ink remains after erasing.
•
Don't allow excess glass cleaner to flow into the crack between the lower frame and the
writing surface, or into the pen tray recesses.
•
Use isopropyl alcohol for stubborn stains and ghosting.
Removing Permanent Marker Ink Stains
To remove marks made with a permanent marker, you can use a cleaner such as the Sanford
EXPO Dry Erase Board Doctor. Just write directly over the permanent ink stain with the Board
Doctor pen, allow the solution to dry completely, and then wipe clean.
You can also use a high-odor dry-erase marker to remove marks from a permanent marker
because dry-erase ink contains solvents that can remove permanent ink. Cover the permanent
ink with the dry-erase ink and wipe with a soft cloth while the ink is still wet. If any trace of the
ink remains, spray a cloth with a glass or whiteboard cleaner and wipe the area clean.
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• Before you clean your interactive whiteboard, shut down the Unifi projector.
Otherwise, you may inadvertently activate applications or scramble an
attached computer's desktop icons when you clean the screen.
• To view dirt or streaks more easily, put the Unifi projector on Standby mode
(lamp off).
When removing permanent marker ink, don't use low-odor or non-scented dry-
erase markers. They don't contain the appropriate solvents.
Maintaining 600i Interactive Whiteboard Systems
99-00737-25 Rev A0
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Troubleshooting
