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SMART Board Board 600iv Configuration And User's Manual

Interactive whiteboard system
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SMART Board™ 600iv
Interactive Whiteboard System
Configuration and User's Guide

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Summary of Contents for SMART Board Board 600iv

  • Page 1 SMART Board™ 600iv Interactive Whiteboard System Configuration and User’s Guide...
  • Page 2 SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture.
  • Page 4 Do not place the unit in hot locations, such as near heating equipment. Doing so could cause a malfunction and shorten the life of the projector. Avoid setting up and using the SMART product in an area with excessive levels of dust, humidity and smoke.
  • Page 5 Do not rest the interactive whiteboard on its side or on the top of the frame. You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.
  • Page 6 Make sure an electrical socket is near your SMART product and remains easily accessible during use. Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.

  • Page 7: Environmental Requirements

    I M P O R T A N T I N F O R M A T I O N Environmental requirements Before installing your SMART Board 600iv interactive whiteboard system, review the following environmental requirements. Environmental Parameter requirement Operating temperature 5°C to 35°C (41°F to 95°F) from 0 m to 1800 m (0' to 6000')

  • Page 9: Table Of Contents

    Contents Important information Safety warnings, cautions and important information Environmental requirements About your interactive whiteboard system SMART Board 600iv interactive whiteboard system features Included accessories Optional accessories Installing your interactive whiteboard system Choosing a location Choosing a height Routing the cables...
  • Page 10 C O N T E N T S Remotely managing your interactive whiteboard system Web page management Connecting your room control system to the SMART V25 projector Projector programming commands Simple Network Management Protocol (SNMP) Hardware environmental compliance Waste Electrical and Electronic Equipment regulations (WEEE directive)

  • Page 11: About Your Interactive Whiteboard System

    Your SMART Board 600iv interactive whiteboard system combines the wall-mounted, short-throw SMART V25 projector with a SMART Board 600 series interactive whiteboard. This chapter describes the features of your SMART Board 600iv interactive whiteboard system and provides information about product parts and accessories.

  • Page 12: Smart Board 600Iv Interactive Whiteboard System Features

    For more information about your SMART Board interactive whiteboard, see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414). SMART Board 600 series interactive whiteboards are now available in two series. The SMART Board 600 series is the standard interactive whiteboard. The SMART Board D600 series offers dual-user...

  • Page 13: Smart V25 Projector

    SMART Notebook™ collaborative learning software. In dual-user mode, SMART Notebook switches to full screen-mode and a line divides the screen into two separate workspaces, each with its own set of tools. The SMART V25 projector is compatible with both standard and dual-touch SMART Board interactive whiteboards.

  • Page 14: Included Accessories

      N O T E Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might not detect them reliably.   T I P Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and help with tool detection.

  • Page 15: Optional Accessories

    Optional accessories You can add a variety of optional accessories to best meet your specific needs. Purchase these items from your authorized SMART reseller (smarttech.com/wheretobuy) when you order your interactive whiteboard system or later. For more information about accessories, go to smarttech.com/accessories.

  • Page 17: Installing Your Interactive Whiteboard System

      I M P O R T A N T Use the instructions included with your SMART V25 projector to install your interactive whiteboard and projector. The instructions in your SMART Board interactive whiteboard box do not include instructions for installing the SMART V25 projector.

  • Page 18: Choosing A Location

    Installing your interactive whiteboard system Choosing a location Choose a location for your SMART Board 600iv interactive whiteboard system that’s far from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image.

  • Page 19: Routing The Cables

    Installing your interactive whiteboard system Routing the cables When connecting cables from a SMART V25 projector to your interactive whiteboard, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard.

  • Page 20: Installing Smart Software

    This section explains how to secure the different components of your interactive whiteboard system. Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).

  • Page 21: Using Your Interactive Whiteboard System

    Using your projector This section explains how to use your projector and its included remote control. Using your remote control The SMART V25 projector remote control enables you to access on-screen projector menus and change projector settings. Installing the remote control battery Follow this procedure to use the remote control for the first time or to replace the remote control battery.
  • Page 22 C H A P T E R 3 Using your interactive whiteboard system   W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified type of coin-cell battery. Orient the battery’s positive (+) and negative (–) terminals according to the markings on the remote control.

  • Page 23: Using The Remote Control Buttons

    C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control to put the projector into Standby mode or turn it on. You can also use the Input button on the remote control to switch sources on the projector.
  • Page 24 H-position Moves the projected image’s horizontal Don’t adjust this setting unless you’re position left or right from 0 to 100. advised to by a certified SMART Support specialist (smarttech.com/contactsupport). You can apply this setting only after you make all boom adjustments.
  • Page 25 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Tint Adjusts the image color balance of red This setting applies to S-video and and green from 0 to 100. composite video inputs only. White Peaking Adjusts the image color brightness A value closer to 0 creates a natural from 0 to 10 while providing more...
  • Page 26 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Auto Signal Detect Enables or disables signal searching of Select On to have the projector input connectors. continuously switch inputs until it finds an active video source. Select Off to maintain signal detection in one input.
  • Page 27 (SMART, Capture User Startup projector lamp is starting and an image Screen or Preview Startup Screen). isn’t displayed. SMART displays the default SMART logo on a blue background. Capture User Startup Screen closes the on-screen display menu and captures the entire projected interactive whiteboard image.
  • Page 28 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Gateway Displays the projector’s default network gateway in values between 0.0.0.0 and 255.255.255.255. Displays the projector’s primary domain name number in values between 0.0.0.0 and 255.255.255.255. MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format.

  • Page 29: Focusing The Image

    C H A P T E R 3 Using your interactive whiteboard system Setting Notes MPU Version Displays the projector microprocessor’s firmware version in x.x.x.x format. Network Version Displays the projector’s network card firmware version in x.x.x.x format. Model Number Displays the projector’s model number.

  • Page 30: Adjusting The Image

    Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide (smarttech.com/kb/153153). Project a computer image set to the proper resolution while adjusting the image. If you don’t have a computer, use the projector’s default background so that you can see the full projected...
  • Page 31 Network (for web page management and SNMP access)   N O T E S To connect your SMART Board 600 series interactive whiteboard, see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414). To connect accessories to your SMART Board interactive whiteboard, refer to the documents included with the accessories and consult the SMART Support website (smarttech.com/support) for additional information.

  • Page 32: Using Your Interactive Whiteboard

    For more information on this software, press the Help button on your interactive whiteboard pen tray. For more resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and then select your country and language. In the Support section of this website, you’ll find up-to-date, product-specific information, including setup instructions and specifications.

  • Page 33: Integrating Other Devices

    This chapter provides information on integrating your SMART Board 600iv interactive whiteboard system with peripheral devices. Video format compatibility SMART V25 projectors have a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities. Native video format The following table lists the native VESA RGB video formats for the projector.

  • Page 34: Hd And Sd Signal Format Compatibility

    C H A P T E R 4 Integrating other devices Video format compatibility The following table lists the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 15. Resolution Mode Aspect ratio...

  • Page 35: Connecting Peripheral Sources And Outputs

    C H A P T E R 4 Integrating other devices Signal format Aspect ratio Horizontal Vertical “Match Input” frequency (kHz) frequency (Hz) appearance 480i (DVD player) 15.73 59.94 Full screen (640 × 480) 567i (DVD player) 15.63 Letterbox (720 × 576) 720p 16:9 44.96...
  • Page 36 C H A P T E R 4 Integrating other devices To connect a peripheral source or output to your projector 1. Connect your peripheral device’s input cables to the projector. 2. Switch input sources to the peripheral device by pressing the Input button on the projector or remote control.

  • Page 37: Maintaining Your Interactive Whiteboard System

    Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp timer This chapter includes methods for properly cleaning and preventing damage to your SMART Board 600iv interactive whiteboard system. Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard, see the SMART Board 600 and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).

  • Page 38: Replacing The Projector Lamp

    This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp module.
  • Page 39 C H A P T E R 5 Maintaining your interactive whiteboard system 4. Using the screwdriver, remove the screw from the boom end cap, and then remove and set aside the boom end cap and screw. 5. Loosen the locking screw and the knob on the projector mounting plate.
  • Page 40 C H A P T E R 5 Maintaining your interactive whiteboard system 6. Slide the projector mounting plate and projector off of the boom.   N O T E Take care when sliding the projector mounting plate over the cables. 7.
  • Page 41 C H A P T E R 5 Maintaining your interactive whiteboard system To remove and replace the projector lamp module 1. Using the screwdriver, remove the two screws from the lamp cover. 2. Remove the lamp cover, and then set it and the two screws aside in a safe place. 3.
  • Page 42 C H A P T E R 5 Maintaining your interactive whiteboard system 5. Pull up on the lamp module’s handle, and then remove the lamp. 6. Put the old lamp module in a secure container and handle it gently until you recycle or dispose of it.
  • Page 43 C H A P T E R 5 Maintaining your interactive whiteboard system 10. Place the lamp protection film that came with the new lamp module over the slot. 11. Replace the outer lamp cover, and then replace the screws holding the cover to the projector. To place the projector on the boom 1.
  • Page 44 C H A P T E R 5 Maintaining your interactive whiteboard system 3. Slide the projector mounting plate and projector onto the boom.   N O T E Take care when sliding the projector mounting plate over the cables. 4.

  • Page 45: Resetting The Lamp Timer

      N O T E You might need to adjust the projected image after you perform the previous procedures. For more information, see the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide (smarttech.com/kb/153153) and Adjusting the image on page 20.
  • Page 46 You’re unable to reset the Display Hour value because it’s the running total of hours the projector has been in use. 3. Press the Menu button on the remote control. The SMART V25 Settings menu appears. 4. Select to confirm that Lamp Hours is reset to zero.

  • Page 47: Troubleshooting Your Interactive Whiteboard System

    Chapter 6 Troubleshooting your interactive whiteboard system Correcting image alignment issues Diagnosing issues using the interactive whiteboard system indicators and controls Interactive whiteboard indicators and controls Projector lights and status Projector error states Your projector doesn’t respond to commands The “Projector Overheated” message appears The “Fan Failure”...

  • Page 48: Correcting Image Alignment Issues

    Use the instructions in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide (smarttech.com/kb/153153) to eliminate most image alignment issues.

  • Page 49: Projector Lights And Status

    Troubleshooting your interactive whiteboard system Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors.   I M P O R T A N T After you resolve the projector’s issue, disconnect and then connect the projector power cable to...

  • Page 50: Projector Error States

    Projector error states System administrators can solve or troubleshoot the following projector error states on their own prior to contacting SMART Support. Performing an initial troubleshooting on your projector will reduce the time of a support call. Your projector doesn’t respond to commands If your projector doesn’t respond to commands or if it starts to display code after you enter a...

  • Page 51: The "Fan Failure" Message Appears

    2. If the lamp doesn’t illuminate, put the projector into Standby mode and wait 15 minutes for it to cool down. 3. Disconnect the power cable, and then contact your authorized SMART reseller (smarttech.com/wheretobuy). The “Color Wheel Failure” message appears If the “Color Wheel Failure”...

  • Page 52: The "Lamp Failure" Message Appears

    4. Replace your lamp as described in Removing and replacing the projector lamp module on page 5. If the projector still doesn’t turn on or if it continues to display the lamp error message, disconnect the power cable, and then contact your authorized SMART reseller (smarttech.com/wheretobuy).

  • Page 53: Resolving Network Communication Issues

    See Network menu on page 17 for a description of the IP address field. Enter this IP address into your browser or SNMP agent. 4. If you still don’t have network access, contact your network administrator. If your administrator is unable to resolve the issue, contact your authorized SMART reseller (smarttech.com/wheretobuy). Resolving audio issues The projector doesn’t have integrated speakers, but you can connect an audio system to the audio...

  • Page 54: Resolving Video Issues

    C H A P T E R 6 Troubleshooting your interactive whiteboard system 5. If the previous steps don’t resolve the issue, contact your authorized SMART reseller (smarttech.com/wheretobuy). Resolving video issues If your projector has a frozen image, perform the following procedure.

  • Page 55: No Projected Image

    2. If the image doesn’t synchronize, check your cable connections to the projector. 3. Ensure that the image signal is compatible with the projector (see Video format compatibility on page 23). 4. If your projector still doesn’t show a source signal, contact your authorized SMART reseller (smarttech.com/wheretobuy). No projected image If the projector displays no image at all, and the interactive whiteboard and projector power lights aren’t on, perform the following procedure.

  • Page 56: The Image From Your Connected Laptop Computer Isn't Projected

    C H A P T E R 6 Troubleshooting your interactive whiteboard system To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel. 2. Double-click Display. The Display Properties window appears. 3. Click Settings. 4. Verify that your display resolution setting is lower than or equal to 1024 × 768. 5.

  • Page 57: Your Image Has A Vertical Flickering Bar

    C H A P T E R 6 Troubleshooting your interactive whiteboard system To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 14. 2. Change the tracking settings on your computer. Refer to your computer’s manual for more information.

  • Page 58: Accessing The Service Menu

    Troubleshooting your interactive whiteboard system Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: Make sure that the installation wall is plumb and square and doesn’t move or vibrate...

  • Page 59: Locating Serial Numbers

    3. Scroll to the Exit field, and then press Enter on the remote control to exit the projector service menu. Locating serial numbers Before contacting SMART Support (see Customer support on page 73), make note of your interactive whiteboard and projector serial numbers.

  • Page 60: Transporting Your Interactive Whiteboard System

    For the location of the SMART Board 600 series interactive whiteboard serial number, see the SMART Board 600 and D600 series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414). The SMART V25 projector serial number is located on the top of the projector under the projector mounting plate.   T I P You can also access the projector’s serial number through the on-screen menu.

  • Page 61: Remotely Managing Your Interactive Whiteboard System

    System controls Simple Network Management Protocol (SNMP) This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 600iv interactive whiteboard system settings through an RS- 232 serial interface.

  • Page 62: Web Page Management

    Before you can access the web page, you must connect the network cable to your projector (see the SMART V25 projector connection diagram on page 20). When you first connect your projector to a network, an IP address appears on the on-screen display.

  • Page 63: Control Panel

    A P P E N D I X Remotely managing your interactive whiteboard system Control panel This menu enables you to manage the projector audio and video status, alerts and appearances using an Internet browser. Submenu setting Description Power Turns the projector on or puts it into Standby mode. Select the Power ON or Power OFF button.

  • Page 64: Network Settings

    A P P E N D I X Remotely managing your interactive whiteboard system Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off.

  • Page 65: E-Mail Alerts

    Submit.   N O T E The projector sends an alert e-mail (SMART Alert) to your e-mail address. Press E-mail Alert Test to confirm your e-mail address by sending a test e-mail (SMART Alert-Test Mail).

  • Page 66: Connecting Your Room Control System To The Smart V25 Projector

    Connecting your room control system to the SMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
  • Page 67 A P P E N D I X Remotely managing your interactive whiteboard system   N O T E S Asynchronous mode is disabled by default in the projector. All commands should be in ASCII format. Terminate all commands with a carriage return. All responses from the projector are terminated with a command prompt.

  • Page 68: Projector Programming Commands

    Idle (Standby mode) Command inventory SMART V25 projectors respond to the commands in the tables on the following pages. To see a list of valid commands in the projector’s current power state, type ? and press ENTER.   N O T E S Send a command only after the projector sends a command prompt.

  • Page 69: Video Source Specification Values

    A P P E N D I X Remotely managing your interactive whiteboard system All absolute values you enter must be within the command target range, and all adjustment values must equal a number within the command target range. See the following example for adjusting projector brightness: >get brightness brightness=55 >set brightness=65...

  • Page 70: Powerstate Controls

    A P P E N D I X Remotely managing your interactive whiteboard system Powerstate controls These commands place the projector in and out of Standby mode and request the projector’s current powerstate. The projector’s powerstate determines whether certain commands are available at that time.

  • Page 71: General Source Controls

    A P P E N D I X Remotely managing your interactive whiteboard system The following table describes the source selection commands: Command Description get input Returns the projector’s current input. set input [field] Returns the input to one of the selectable fields. The following table describes the source selection response fields: Field Description...

  • Page 72: Additional Vga Source Controls

    Standby mode or when the source is disconnected. See Value-based command methods on page 58 for setting absolute and adjustment commands. Command Command target range Response set displaymode [target] =SMART Presentation displaymode=[target] =Bright Classroom =Dark Classroom =sRGB =User...

  • Page 73: Additional Composite Video Source Controls

    A P P E N D I X Remotely managing your interactive whiteboard system These commands control the appearance of your VGA source. These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected. See Value-based command methods on page 58 for setting absolute and adjustment commands.

  • Page 74: Network Controls

    A P P E N D I X Remotely managing your interactive whiteboard system These commands inform you of the current audio output settings. Command Response get volume volume=[current volume setting] get mute mute=[current mute setting] get volumecontrol volumecontrol=[current volume control setting] get cc cc=[current closed captioning language setting] These commands control your audio output settings.

  • Page 75: System Controls

    A P P E N D I X Remotely managing your interactive whiteboard system These commands control your network settings. Command Command target range Response set dhcp [target] dhcp=[current] =off set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current] set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current] set gateway [target]...
  • Page 76 A P P E N D I X Remotely managing your interactive whiteboard system These commands inform you of the current system settings. These commands are available even when the projector is in Standby mode. Command Response get lamphrs lamphrs=[current lamp hours of operation] get syshrs syshrs=[current projector hours of operation] get fwverddp...
  • Page 77 =0 to =99 projectorid=[value] set hposition [value] =0 to =100 hposition=[value] set vposition [value] =-5 to =5 vposition=[value] set aspectratio [target] =fill aspectratio=[target] =match =16:9 set projectionmode [target] =front projectionmode=[target] =ceiling =rear =rear ceiling set startupscreen [target] =smart startupscreen=[target] =usercapture =preview...
  • Page 78 A P P E N D I X Remotely managing your interactive whiteboard system Command Command target range Response set language [target] =Brazilian Portuguese language=[target] =Czech =Danish =Dutch =English =Finnish =French =German =Greek =Iberian Portuguese =Italian =Korean =Japanese =Norwegian =Polish =Russian =Simplified Chinese =Spanish...

  • Page 79: Simple Network Management Protocol (Snmp)

    The Network settings features are off by default. Select On to activate these features. Simple Network Management Protocol (SNMP) SMART V25 projectors support a list of SNMP commands as described in the management information base (MIB) file. You can download this file by browsing to smarttech.com/software...

  • Page 81: Hardware Environmental Compliance

    When you dispose of any electrical or electronic equipment, including SMART Technologies products, we strongly encourage you to properly recycle the electronic product when it has reached end of its life. If you require further information, please contact your reseller or SMART Technologies for information on which recycling agency to contact.

  • Page 82: Packaging

    A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on these special shipping regulations: 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.

  • Page 83: Customer Support

    Technical support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay.   N O T E To locate your local reseller, visit www.smarttech.com/wheretobuy.

  • Page 84: General Inquiries

    Toll Free 1.866.518.6791 (U.S./Canada) +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration.

  • Page 85: Index

    Index 3.5 mm audio connectors DHCP 54, 64 54, 64 document cameras documentation accessories dual-user capabilities included dust optional DVDs alarms aspect ratios 23-25 audio connections for e-mail alerts controlling volume of 53, 64 EIP regulations muting 13, 64 electrostatic discharge resolving issues with emergency alerts emissions...
  • Page 86 I N D E X humidity native video formats image network communication 21, 43, 54, 64 adjusting correcting alignment issues with focusing online support resolving issues with options important information original packaging indicator lights input selection 53, 60 inquiries installation packaging choosing a height passwords...
  • Page 87 SD signal compatibility serial interface See RS-232 serial warnings interface warranty serial number water and fluid resistance signal loss web page management SMART Board interactive See interactive WEEE directive whiteboard whiteboard whiteboard See interactive whiteboard SMART Support SMART V25 projector See projector...
  • Page 90 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...

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