Getting Help And Information From The World Wide Web; Software Service And Support; Hardware Service And Support - IBM eServer BladeCenter JS20 Installation And User Manual

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
Eserver, xSeries, and IntelliStation products, services, and support. The address
for IBM Eserver and xSeries information is http://www.ibm.com/eserver/xseries/.
The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with Eserver and xSeries servers,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in
the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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BladeCenter JS20 Type 8842: Installation and User's Guide