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MediaRacer® 100 [MT0002 - Rev 1.10]
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Table of Contents
Troubleshooting
Summary of Contents for Mavix MediaRacer 100
- Page 1 ---MAVIX--- ® ® MediaRacer® 100 [MT0002 - Rev 1.10]...
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Page 2: Table Of Contents
---MAVIX--- TABLE OF CONTENTS................2 MEDIARACER ® 100 OVERVIEW ..............4 NTEGRATED URVEILLANCE YSTEMS .............. 4 CHAPTER 1 ....................5 MEDIARACER ® 100: SYSTEM DESCRIP TION ..........5 YSTEM ESCRIPTION ................... 5 – D ONFIGURATION ESCRIPTION OF YSTEM OMPONENTS ........ - Page 3 ---MAVIX--- Connecting Video Sources ..................25 Connecting the Monitor....................26 Connecting Audio Devices..................26 Connecting Devices to RS232 and RS232/485 Ports..........27 Connecting Discrete Input/Output (DIO) Devices ............. 27 ONFIGURATION ETTINGS ................28 Console Setting......................28 MediaRacer® 100 Unit Setting................... 29 System Settings......................
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Page 4: Mediaracer ® 100 Overview
MediaRacer® 100 provides the solution. MediaRacer® 100 is designed and manufactured by MAVIX. Based on an open system architecture, the MAVIX Solution brings together the considerable progress made to date with information networking technology and the sophisticated requirements of current monitoring systems. -
Page 5: Chapter 1
YSTEM ESCRIPTION MediaRacer® is a new family of MAVIX Multimedia Gateways, designed to provide high quality delivery of video, audio and other electronic data using TCP/IP networks. The flagship member of the family, MediaRacer® 100, features full motion video at... -
Page 6: Configuration - Description Of System Components
ESCRIPTION OF YSTEM OMPONENTS MediaRacer® 100, the MAVIX solution to remote intelligent surveillance, is based on open system architecture. The basic configuration, as seen in Figure 1, contains the following components: End units – total two: One MediaRacer® 100 working as a Camera Side unit (compression unit), located on the remote side and the other, a MediaRacer®... -
Page 7: Features
MAVIEW SDK Figure 1: Basic Managed Configuration EATURES The MediaRacer® System supports MAVIX M x N Virtual Matrix architecture, which enables logical switching of M distributed sources and N destinations of video, audio and data over IP. Remote bandwidth control. - Page 8 ---MAVIX--- Direct attachment integrating multiple video, audio and data monitoring devices. Bi-directional audio connections for intercom or other audio monitoring features. Audio Broadcast for public address systems. Support for up to two RS-232, and one RS-485 interfaces. Support for up to four Opto-isolated Discrete Inputs/Outputs.
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Page 9: Chapter 2
---MAVIX--- ® ® ENERAL ESCRIPTION MediaRacer® 100 enables conversion of analog data from its original form, to a digital packet on one side of a network, back to its original analog form on the other side. MediaRacer® 100 handles input composite video signals, an output video signal, audio signals for intercom, serial output data for the camera pan, tilt, zoom, washer, wiper and heater control, and other discrete input/output data. -
Page 10: Media Racer ® 100 - Front Panel Description
---MAVIX--- enables the viewing of the video pictures taken by the remote cameras on analog monitors. ® 100 – F EDIA ACER RONT ANEL ESCRIPTION The front panel of the MediaRacer® 100 contains: Video Channel (Video In or Video Out) -
Page 11: Serial Data Channel
---MAVIX--- SERIAL DATA CHANNEL Devices that transfer data, such as PTZ control for video camera, computers, VMS (Variable Message Sign) boards and other industrial control systems, can be connected to RS232 (COM 1) and RS485 (COM 2) ports. The unit supports RS485 Half and Full Duplex communication, selecteble by jumpers. -
Page 12: System Indicators
---MAVIX--- LNK LED The LNK LED lights when a communication link signal is received in the MediaRacer® 100 unit. The lit LED indicates that a connection to the network has been established. ACT LED The ACT LED indicates data activity over the network. -
Page 13: Media Racer
---MAVIX--- ® 100 – R EDIA ACER ANEL ESCRIPTION The rear panel of the MediaRacer® 100 contains: Audio Channel Power Connector DIO (Discrete Input/Output) Channel AUDIO CHANNEL The audio channel is designed for stereo capabilites and is used to connect an intercom... -
Page 14: Power - Dc Connector
---MAVIX--- - DC C OWER ONNECTOR The POWER DC connector is used to connect the cable of the desktop power supply 5V to the MediaRacer® 100 unit. DIO (DISCRETE INPUT/OUTPUT) CHANNELS DIO devices, such as sensors (temperature, light etc.), automatic gate opening controls and alarms can be connected to a Discrete Input/Output (DIO) block terminal. -
Page 15: Chapter 3
---MAVIX--- ® ® ® 100 T EDIA ACER ECHNICAL PECIFICATION Video Interface Coding Algorithm MPEG-4 Up to 6Mbps Formats PAL or NTSC Resolution 4SIF, SIF, QSIF * Frame Rate Up to full frame rate* Input Form Composite Impedance 75Ω Level... - Page 16 ---MAVIX--- Network Interface IEEE 802.3/802.3U 10/100Base-TX (with Auto-Negotiation) RJ-45 Cable Type CAT5 UTP Cable Length Max. 100 m. Audio Interface Coding Algorithm G.711, G.729A Bit Rate 64kbps / 8kbps Inputs RCA headphone jack Voltage: 160mV RMS MAX Input Gain: Software adjustable in:...
- Page 17 ---MAVIX--- Serial Interface RS-232 & RS-485 (COM1 & COM2) RJ-45 Serial Trunk Interface (optional) RS-232 (COM 3 Full Control), RJ-45 Discrete Interface Inputs Opto-Isolated 2 Dry Contact Ports Discrete Interface Outputs Opto-Isolated Outputs: Voltage Max 24VDC Current Max 90 mA...
- Page 18 ---MAVIX--- Certifications Safety UL Listed CE MARK Electromagnetic Interference (EMC) FCC 47 CFR part 15 subpart B, Class A CE, Class A MediaRacer® 100 [Preliminar y]...
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Page 19: Connectors Mapping Table
---MAVIX--- ONNECTORS APPING ABLE 10/100 RJ-45 CONNECTOR Pin Number Signal Name Not Used Not Used Not Used Not Used Figure 3 -1: RJ-45 Connectors – Pins Order MediaRacer® 100 [Preliminar y]... -
Page 20: Onnector
---MAVIX--- RS232 (COM 1) & RS485 (COM 2) RJ- ERIAL 45 C ONNECTOR RS232 Description RS485 Description Number Signal Signal Not Used Differential Data (Half Duplex optional, TRX+) Not Used Differential Data (Half Duplex optional, TRX-) Signal Ground Signal Ground... -
Page 21: Serial Trunk Rj-45 Connector (Com 3)
---MAVIX--- SERIAL TRUNK RJ -45 CONNECTOR (COM 3) Pin Number Signal Name (for Description RS232 only) Request to Send Data Terminal Ready Signal Ground Transmit Data Receive Data Data Carrier Detect Data Set Ready Clear to Send MediaRacer® 100 [Preliminar y]... -
Page 22: Di (Discrete Input) Block Terminal
---MAVIX--- DI (DISCRETE INPUT) BLOCK TERMINAL Pin Number Signal Name IN 1+ IN 1- IN 2+ IN 2- DO (DISCRETE OUTPUT) BLOCK TERMINAL Pin Number Signal Name OUT 1+ OUT 1- OUT 2+ OUT 2- MediaRacer® 100 [Preliminar y]... -
Page 23: Chapter 4
---MAVIX--- ® ® NSTALLATION EQUIREMENTS MediaRacer® 100 units may be installed indoors or outdoors, in a dry and clean environment. The location should allow easy access to the cable channels or ducts. Do not install MediaRacer® 100 where it may be subjected to extreme vibrations, dust or fumes, which may damage the unit. -
Page 24: Power Connection
---MAVIX--- OWER ONNECTION Connect one end of the desktop power supply (supplied with the unit) to the MediaRacer® 100 unit, using the POWER connector. Connect the other cable to an AC power source. Verify that the ON LED (located on the front panel) is lit and that after several seconds the FLT LED goes out. -
Page 25: Connection To Network
---MAVIX--- ONNECTION TO ETWORK Connect one end of a communication cable (CAT5 direct cable) to the 10/100 connector on the front panel of the MediaRacer® 100 unit. Connect the other end of the communication cable to your local Ethernet network (SWITCH/HUB). Verify that the LNK LED is lit. -
Page 26: Connecting The Monitor
---MAVIX--- CONNECTING THE MONITOR The monitor connection is usually made in the control room, enabling the viewing of video pictures taken by the remote camera. In order to attach an analog monitor to the MediaRacer® 100 CM model, connect one end of a video coax 75Ω... -
Page 27: Connecting Devices To Rs232 And Rs232/485 Ports
---MAVIX--- CONNECTING DEVICES T O RS232 AND RS232/485 PORTS Devices that transfer data, such as computers, VMS boards, camera control and other industrial control systems can be connected to the COM ports. Connect the data device to the MediaRacer® 100 unit via the COM ports, according to the connectors mapping table. -
Page 28: Configuration Settings
---MAVIX--- ONFIGURATION ETTINGS After the various devices have been attached to the MediaRacer® 100 unit, it is necessary to define all the initialization and setup values required for the basic operation of the MediaRacer® 100 unit. The parameters to be defined include details of the MediaRacer®... -
Page 29: Mediaracer® 100 Unit Setting
---MAVIX--- The Hyper Terminal application COM port setting should be identical to the setting for the MediaRacer® 100 unit COM 1. MEDIARACER® 100 UNIT SETTING Connect the computer to the MediaRacer® 100 unit via the unit COM 1 (RS232 port), using the cable supplied with the unit. - Page 30 ---MAVIX--- To select a menu option use the arrow keys, or [CTRL]+[N] to scroll downwards, and [CTRL]+[U] for scrolling upwards. Menu items may also be selected by typing the item number when the cursor is flashing next to the prompt: Choice >. To return to the main menu from any sub-menu press the [Ctrl] and the [P] keys simultaneously.
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Page 31: System Settings
---MAVIX--- SYSTEM SETTINGS Select option 1 from the main menu to display the system setting menu (Fig 4-3). Figure 4 -3: MediaRacer® Service Software – System Settings This menu displays the following system identification parameters: MediaRacer® 100 unit Mac Address and Serial Number, Service Software Creation Date and BSP (Boot Software Package) Creation Date. - Page 32 ---MAVIX--- The definitions of the values of the remaining fields may be changed. These are follows: Console I/O Defines the status of COM 1. Enable value (default value) means that access to all MediaRacer® Service Software options and Application Log Screen are enabled and visible. Selection of the Enable value will not permit the connection of any other devices to the COM 1 port to be active.
- Page 33 ---MAVIX--- Boot mode Defines the different operation modes of the MediaRacer® 100 unit. Application – normal operation mode for the MediaRacer® 100 unit. Update Flash – an operation mode for performing automatic application software updates. Maintenance – an operation mode that enables performance of maintenance tasks only, associated with the MediaRacer®...
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Page 34: Network Settings
---MAVIX--- NETWORK SETTINGS Selection of option 2 from the MediaRacer® Service Software main menu causes the networking setting menu to be displayed (Fig 4 -4). Figure 4-4: MediaRacer® Service Software – Network Settings MediaRacer® 100 [Preliminar y]... - Page 35 ---MAVIX--- This menu is used to define the network parameters of the MediaRacer® 100 unit. The field definitions are as follows: IP node address Defines the IP address of the MediaRacer® 100 unit, according to the local network requirements. Network subnet mask Defines the IP Network subnet mask, according to the local network requirements.
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Page 36: Software Update Settings
---MAVIX--- SOFTWARE UPDATE SETTINGS Selection of option 3 from the MediaRacer® Service Software main menu displays the software Update Settings menu (Fig 4-5). Figure 4-5: MediaRacer® Service Software – Software Update Settings This menu is used to define the required parameters for establishing a connection to a FTP server. - Page 37 ---MAVIX--- The field definitions are as follows: IP node address The address of the FTP server, to be connected to the MediaRacer® 100 unit when software updating is required. File name The file name, used for updating software. Change the default if necessary.
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Page 38: Built-In Tests
---MAVIX--- BUILT-IN TESTS Selection of option 4 from the MediaRacer® Service Software will display the results of the last running of the Built-in Tests in the MediaRacer® 100 unit (Fig 4-6). Figure 4 -6: MediaRacer® Service Software – Built-In Tests LOADING OF CONFIGURATION DEFAULT VALUES Selection of Option 5 from the MediaRacer®... -
Page 39: Application Log Screen
---MAVIX--- APPLICATION LOG SCREEN If the Console I/O value is set to Enable when the reboot option for to the MediaRacer® 100 unit is selected, initialization messages are displayed on the screen showing the status of the procedure (Fig 4-7). -
Page 40: Advanced Configuration
---MAVIX--- DVANCED ONFIGURATION Definition of advanced configuration settings can be carried out using the Remote Configuration Tool, which is an integral part of the MedaiRacer Link Manager Software. The Remote Configuration Tool enables loading and editing of the unit’s configuration file The advanced configuration file, TASKMAN.ini, is part of the MediaRacer®... - Page 41 ---MAVIX--- During the rebooting process press the space bar to start the service software. When the main menu of the MediaRacer® Service Software (Fig 4-1) is displayed, the user can change default values and configure the MediaRacer® 100 unit according to his own specifications.
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Page 42: Chapter 5
---MAVIX--- ® ® Operation of the unit entails connecting and controlling the devices on the Camera side of the MediaRacer® 100 unit, located on the remote side, with the device(s) connected to the unit’s monitor side (more than one unit) located in the Control Center(s). -
Page 43: Installation Of Mediaracer® Link Manager
---MAVIX--- INSTALLATION OF MEDIARACER® LINK MANAGER Installation of the MediaRacer® Link Manager software package in a personal computer is the stage that precedes the activation of MediaRacer® Link Manager as a control and possess management tool for devices connected to the MediaRacer® 100 units. - Page 44 ---MAVIX--- Figure 5-2: MediaRacer® Link Manager - Opening Window With IP Addresses After the IP addresses of the MediaRacer® 100 Camera Side and MediaRacer® 100 Monitor Side units have been defined in the opening dialog box of the MediaRacer® Link Manager, the Main Window will appear (Figure 5-3).
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Page 45: Communications Management Between Mediaracer® 1000 Units
---MAVIX--- Click one of the tabs at the top of the main window to enable selection of the activity required – communications management or control of devices connected to the MediaRacer® 100 units. The tab clicked will be brought to the front. The page in the central area of the main window will change according to the option selected. - Page 46 ---MAVIX--- IP Address Read-only fields used to display the IP addresses of the MediaRacer® 100 Camera Side unit and the MediaRacer® 100 Monitor Side unit. Status Read-only field used to display data relating to the communications status of the MediaRacer® 1000 units.
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Page 47: Management And Control Of Video Devices
---MAVIX--- MANAGEMENT AND CONTROL OF VIDEO DEVICES Click the Video tab in the upper section of the Main Window to display the page that will enable you to connect the monitor to the camera and control the parameters of the connection specifications and the quality of picture transmission (Figure 5-4). - Page 48 ---MAVIX--- Camera selection Set of four radio -buttons that enable the user to select connection to one of the cameras attached to the MediaRacer® 100 Camera Side unit. Brightness Contrast Saturation A set of three sliders that enable adjustment of brightness, contrast and saturation of the picture.
- Page 49 ---MAVIX--- Resolution Slider that determines the resolution of the picture transmitted. The default setting is FULL. Reducing resolution is done by dragging the slider tag horizontally downwards. The selected value resulting from the dragging of the tag is displayed in the field to the right of the slider.
- Page 50 ---MAVIX--- value (only if the Fix bit rate is selected). PAL systems transmit a maximum of 25 pictures per second whereas NTSC systems transmit 30 pictures per second. On Screen Display Field that enables the editing of text that will...
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Page 51: Management And Control Of Audio Devices
---MAVIX--- MANAGEMENT AND CONTROL OF AUDIO DEVICES Click the Audio tab in the upper part of the Main Window screen to display the page that enables you to control and monitor the parameters of the attributes of the audio devices attached to the two MediaRacer®... - Page 52 ---MAVIX--- A description of the different control and monitoring parameters appears below: The page is divided into two sections. Each section controls one direction of the audio stream. Mic Volume Slider that enables control of the microphone gain level. Vertical dragging of the slider tag determines the required microphone gain level.
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Page 53: Management And Control Of Rs232 Devices
---MAVIX--- MANAGEMENT AND CONTROL OF RS232 DEVICES Click the RS232 tab in the upper part of the Main Window screen to display the page that enables you to control and monitor the parameters of the RS232/485 (COM 2) devices connected to the various MediaRacer® 100 units and control the data flow between them (Figure 5-6). - Page 54 ---MAVIX--- Baud Rate Drop-down window that determines the data baud-rate. When the window is opened, select the desired value from the list of options. Number of Bits Selection of a radio-button in each of these four sections Stop Bits enables the controlling of the RS485 parameters. Determining...
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Page 55: Management And Control Of Dio Devices
---MAVIX--- MANAGEMENT AND CONTROL OF DIO DEVICES Click on the Discrete Inputs/Outputs tab in the upper part of the Main Window screen to display the page that enables you to control and monitor the parameters of the attributes of the DIO devices connected to the two MediaRacer® 100 units (Figure 5-7). - Page 56 ---MAVIX--- A description of the different sections of this page appears below: Outputs Select the check box in the Outputs section to set/reset of appropriate discrete output. Inputs Each display field (radio-button) shows an indication on the discrete input status. The status of the entry port is only updated when the Refresh button is pressed, or on a cyclical basis when the Automatic refresh option is checked.
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Page 57: Media Racer ® Link Manager - Remote Configuration Tool
---MAVIX--- ® L EDIA ACER ANAGER EMOTE ONFIGURATION Definition of advanced configuration settings can be carried out using the Remote Configuration Tool, which is an integral part of the MediaRacer® Link Manager Software. The Remote Configuration Tool enables loading and editing of the unit’s configuration file Click the icon in the upper left-hand corner of theMediaRacer®... - Page 58 ---MAVIX--- Select MediaRacer® Remote Configuration (Fig. 5-8) to activate the Remote Configuration tool and display its main window from which the following activities can be managed: Updating of the configurations of MediaRacer® 100 units. This activity uses the taskman.ini file.
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Page 59: Definition Of Advanced Configuration Settings
---MAVIX--- DEFINITION OF ADVANCED CONFIGURATION SETTINGS Updating a particular MediaRacer® 100 unit configuration is done by defining the parameters in the taskman.ini file. Run the Remote Configuration Tool in order to load the TASKMAN.ini file from the MediaRacer® 100 unit to your PC. - Page 60 ---MAVIX--- Note: The User, Password and MediaRacer® IP fields are used to define the parameters required for establis hing a connection to the unit FTP server. When you have set the parameters, define the activity required to be performed on the file.
- Page 61 ---MAVIX--- When the loading of the taskman.ini file to the PC has been completed, click OK to close this window and display a new window - Edit File (Fig. 5 -11). Figure 5 -11: MediaRacer® Link Manager - Remote Configuration: Edit File Click Yes if you want to edit the file.
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Page 62: Software Update
---MAVIX--- SOFTWARE UPDATE Set the following parameters to update the installed software in the MediaRacer® 100 unit (Fig. 5-12). Figure 5-12: MediaRacer® Link Manager - Remote Configuration Software Updating In the Local File Name field, enter the name of the software file – ramcmpr.bin, its directory path and folder. -
Page 63: Remote Configuration Status
---MAVIX--- To stop the writing of the file to the unit at any time during the writing process, click Cancel. When this option is selected, the user will be required to write a complete replacement software (ramcmpr.bin) file. REMOTE CONFIGURATION STATUS The Remote Configuration Tool displays information about the status of the MediaRacer®... -
Page 64: Resetting & Controlling The Operation Mode
---MAVIX--- The only activity permitted in this case is loading the status.txt file from the MediaRacer® 100 unit to the PC. Click the Get button. The status.txt file contains data concerning the MediaRacer® 100 unit and its Built-In Tests (BIST) results. An example of this file is shown in Fig. 5-14. - Page 65 ---MAVIX--- Figure 5-15: MediaRacer® Link Manager - Remote Configuration: Definition of Operation Mode and Resetting the Unit This screen offers the Put, Get, and Edit Local File options. Click Get to load the reset.txt file from the MediaRacer® 100 to the PC. The first line of the file (Fig.
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Page 66: Maview Management Software
---MAVIX--- MAVIEW M ANAGEMENT OFTWARE The MAVIEW , MAVIX state-of-the-art management package, monitors and controls Comment " ? " ? ? ? ??? ? surveillance applications with MediaRacer® 100 multimedia gateways. The MAVIEW Management Software is installed on a workstation in the control center, which provides the operator with a graphical user interface. -
Page 67: The Maview Api
MAVIEW API is a software package, which contains a set of functions and routines that enable the user application program to access, control and manage the MediaRacer® devices as well as receive alarms using the MAVIX solution. This software package implements all the MAVIEW functions except for the GUI (Graphic User Interface). The... -
Page 68: Maview Player Software
---MAVIX--- Fault management (Ack, Nack). Alarm management. MAVIEW PLAYER SOFTWARE MAVIEW Player is a software package included in the MAVIEW software or MAVIEW API. MAVIEW Player enables the opening of at least one additional window in the MAVIEW for displaying video pictures originated in remote cameras. As usual, MAVIEW Player performs the functionality of a monitor side unit, based on a software- only decoding capability. -
Page 69: Chapter 6
---MAVIX--- ® ® ETWORK ROUBLESHOOTING Fault description: The management software does not recognize the MediaRacer® 100 unit 1. Run the following hardware tests: Verify that the network equipment – cables, switch, HUB etc. are operating correctly. Verify that the ON LED – (green) located on the front panel is lit constantly. -
Page 70: Rs232/485 Troubleshooting
---MAVIX--- If there is no gateway, set the address to the Comment ? ? ? ? ? " ? ??' ?? ?? ? same network environment. Verify that the PC address is defined in the same network environment. Verify that the gateway is properly set. -
Page 71: The Red Led I Sconstantly Lit
---MAVIX--- ? Keep the spacebar depressed while the system is booting. This causes the MediaRacer® Service Software main menu to be displayed. ? Select option 1 from the main menu to display the system settings menu. Verify that the Console I/O value is defined as Enable. -
Page 72: Video Troubleshooting
---MAVIX--- IDEO ROUBLESHOOTING Fault description: The monitor does not display video picture (while camera is transmitting). 1. Verify that in the MediaRacer® Link Manager Application in the Video page, the status field displays “Connected”. 2. Verify that the cables of the equipment (camera and monitor) that are connected to the MediaRacer®... -
Page 73: Audio Troubleshooting
---MAVIX--- UDIO ROUBLESHOOTING Fault description: No transfer of audio signal between the MediaRacer® 100 Units. 1. Verify that in the MediaRacer® Link Manager Application in the Audio page, the status field displays “Connected”. 2. Verify that the audio equipment cables are properly connected to the MediaRacer®...