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8‐2 Troubleshooting
Please don't panic w
B
efore you send this IP Camera back to us, you can do some simple checks to
save your time:
Scenario
Cannot connect to IP 1) Please check the IP addre
Camera
No IP Camera found
No image
Image is fuzzy
hen you find that this IP Camera is not working properly.
again.
2) Please make sure the network
correctly connected to yo
3) Please make sure the power cable
connec
4) Please
(t
he LED lights on IP Camera will light up).
1) 'Auto search' function only works on IP
Cameras located on local area network.
1) If the place where IP camera is installed is too
dark, try to add some lights when possible.
2) Check if there's anything covering the lens.
1) Check the lens and make sure it's clean. If it's
dirty, use cloth with clean water to clean it, do
not use alcohol or other chemical-based
solution.
2) Adjust focus ring until image looks clear.
DG-SC3800P User Manual
Solution
ted to the IP Camera.
make sure IP Camera is switched on
146
ss of IP Camera
cable is
ur local area network.
is correctly
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