Troubleshooting - Digisol DG-SC8860VPI User Manual

8-2 Troublesho
Please don't panic when you find this IP
camera back to us, you ca
Problem description
Cannot connect to IP Camera
No IP Camera found
No image
oting
n do some simple checks to save your time:
camera is not working properly. Before you send this IP
Possible solution(s)

Please check the IP address of IP Camera again.

Please make sure the network cable is correctly
connected to your local area network.

Please make sure power cable is correctly
connected to IP Camera.

Please make sure IP Camera is switched on (the
LED lights on IP Camera will light up).
'Auto search' function only works on IP Cameras
located on local area network.

If the place where IP camera is installed is too
dark, try to add some lights when possible.

Check if there's anything covering the lens.
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DG-SC8860VPI User Manual