How To Pick Up Calls Outside Of Your Group; Forwarding Calls To Another Extension - Cisco 7960G User Manual

Forwarding Calls to Another Extension

Tip

How to Pick Up Calls Outside of Your Group

Step 1
Step 2
Step 3
Step 4
Step 5
Tip

Forwarding Calls to Another Extension

Cisco IP Phone 7960G and 7940G User Guide
3-6
If there is more than one incoming call involved when you activate call pickup,
the first unanswered call will ring at your phone.
Group call pickup allows you to pick up incoming calls within your own group or
in other groups. A "group" might contain coworkers in neighboring offices or
cubes.
You must dial the appropriate call group pickup number when using this feature.
A call group pickup number is provided to you by your system administrator.
Procedure
Press any available line button.
Press the GPickUp softkey.
Dial the required call group pickup number.
Answer the incoming call that is redirected to your phone.
To pick up a call using a different call group pickup number, hang up and begin
again at Step 1.
If there is more than one incoming call involved when you activate call group
pickup, you receive the first unanswered call. If there is no unanswered call in the
group, or if you dial an invalid group number, you receive a fast busy tone.
Call forwarding allows you to redirect all incoming calls from your
Cisco IP Phone to another number.
Use call forwarding to:
Chapter 3 Redirecting Calls on Your Phone
OL-4637-01