How To Pick Up Calls Outside Of Your Group - Cisco 7940 Series User Manual

Making Telephone Calls
Note
How to Pick Up Calls Within Your Group
Step 1
Step 2
Step 3
Tip

How to Pick Up Calls Outside of Your Group

Cisco IP Phone 7960 and 7940 Series User Guide
3-6
Call pickup and group call pickup are optional features configured by your
system administrator; your phone does not support these features by default.
Call pickup allows you to pick up incoming calls within your own group. A
"group" in this sense is any consolidation of Cisco IP Phone extensions, as
defined by your system administrator. For example, your group might contain
co-workers in neighboring offices or cubes.
Activate call pickup so that an incoming call delivered to another extension in
your group rings on your extension.
Procedure
Press any available line button on your Cisco IP Phone.
Press the PickUp soft key. The call now rings on your phone.
Answer the incoming call.
If there is more than one incoming call involved when you activate call pickup,
the first unanswered call will ring at your phone.
Group call pickup allows you to pick up incoming calls within your own group or
in other groups. A "group" might contain co-workers in neighboring offices or
cubes.
You must dial the appropriate call pickup group number when using this feature.
A call pickup group number is provided to you by your system administrator.
Chapter 3 Placing a Call and Other Basic Phone Tasks
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