Answering A Call - Cisco 7960G User Manual

Chapter 2 Making Calls on Your Phone

Answering a Call

Table 2-2 Answering a Call
If you want to...
Answer with the handset
Answer using a headset
Answer with the speakerphone
Set up your phone to
automatically answer calls
Set up your phone to
immediately redirect a call to
your voice messaging system or
to the voice messaging system of
the called party
Answer an incoming call that is
ringing on another extension
within your group
Answer an incoming call that is
ringing on another extension
outside of your group
Keep your call information
private on a shared line call
OL-4637-01
Table 2-2 lists ways to answer an incoming call:
Then...
Lift the handset.
Press the Headset button if it is not lit. If the Headset button is lit,
press the Answer softkey or the line button of the incoming call.
Press the Answer softkey, the Speaker button, or the line button.
Ask your system administrator to set up the AutoAnswer feature for
your line(s). The phone will automatically answer the call when it
is received This feature can be set up to work with your headset or
with your speakerphone.
To redirect a call to your voice messaging system, press the iDivert
softkey while you are receiving a call, from a call-on-hold, or from
a connected call. To redirect a call to the called party's voice
messaging system, press the iDivert softkey to redirect an outgoing
call that is connected or on hold.
See the "Sending Calls to a Voice Messaging System" section on
page 3-8 for more details.
Press an available line button on your phone and then press the
PickUp softkey. The call rings on your phone. (A Call Pickup
"group" is defined by your system administrator.) See the
"Answering Calls that are Ringing on Another Extension Using Call
Pickup" section on page
Press an available line button and then press the GPickUp softkey
on your phone. Dial the call pickup group number assigned by your
administrator, and answer the call that is redirected to your phone.
See the "How to Pick Up Calls Outside of Your Group" section on
page 3-6.
Press the Privacy button after you select an incoming call.
See the "Keeping Your Call Information Private" section on
page 4-7 for more details.
Placing, Answering, and Ending Calls
3-5.
Cisco IP Phone 7960G and 7940G User Guide
2-5