Diagnosing Problems
Step 1
Step 2
Step 3
Accessing Model Information
Step 1
Step 2
Step 3
Cisco IP Phone 7960G and 7940G User Guide
10-4
Follow these steps to access network configuration data.
Procedure
Press the Settings button.
From the Settings menu, use the Navigation button to select Network
Configuration.
Press the Select softkey.
From here, you can use the Navigation button to view your Network
Configuration information, such as Host Name, Domain Name, IP Address, MAC
address, TFTP server, Boot Load ID, Serial Number, manufacturing installed
certificate (MIC), and locally significant certificate (LSC).
You might need to access your phone model information to help your system
administrator troubleshoot a problem that you are experiencing with your phone.
Follow these steps to access phone model information.
Procedure
Press the Settings button.
From the Settings menu, use the Navigation button to select Model Information.
Press the Select softkey.
From here, you can use the Navigation button to view your model information,
such as Model Number, MAC address, Application Load ID, Boot Load ID, Serial
Number, and phone security information.
Chapter 10
Troubleshooting Your Phone
OL-4637-01