Accessing Status Data; Troubleshooting Cisco Callmanager Extension Mobility - Cisco 7960G User Manual

Chapter 10 Troubleshooting Your Phone

Accessing Status Data

Step 1
Step 2
Step 3
Step 4

Troubleshooting Cisco CallManager Extension Mobility

OL-4637-01
Your network administrator or technician might want to access status information
to monitor the performance of your phone.
Follow these steps to access status data.
Procedure
Press the Settings button.
From the Settings menu, use the Navigation button to select Status.
Press the Select softkey.
The Settings Status submenu appears.
Use the Navigation button to select the item that you want to view and press the
Select softkey.
From here, you can view Status Messages, Network Statistics, Firmware Versions,
and Expansion Module Statistics for your phone.
Use Table 10-2 on page 10-6
on your Cisco IP Phone.
to troubleshoot error codes and messages displayed
Cisco IP Phone 7960G and 7940G User Guide
Diagnosing Problems
10-5