Chapter 7 Viewing Model Information, Status, And Statistics On The Cisco Unified Ip Phone; Model Information Screen - Cisco 6921 Administration Manual

Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus on the Cisco Unified IP phones 6921, 6941, and
6961 to view model information, status messages, and network statistics for the phone:
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•
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through
the phone's web page. For more information, see
Remotely."
For more information about troubleshooting the Cisco Unified IP Phone 6921, 6941, and 6961, see
Chapter 9, "Troubleshooting and Maintenance."
This chapter includes these topics:
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•

Model Information Screen

The Model Information screen includes the options described in
To display the Model Information screen, press the Applications button and then select Phone
Information.
To exit the Model Information screen, press the Exit softkey.
Table 7-1 Model Information Settings for the Cisco Unified IP Phone 6900 Series
Option Description
Model Number Model number of the phone.
IP Address IP address of the phone.
MAC Address MAC address of the phone.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP)
OL-20851-01
Model Information screen—Displays hardware and software information about the phone. For more
information, see the "Model Information Screen" section on page
Status menu—Provides access to screens that display the status messages, network statistics, and
statistics for the current call. For more information, see the
Model Information Screen, page 7-1
Status Menu, page 7-2
C H A P T E R
7-1.
"Status Menu" section on page
Chapter 8, "Monitoring the Cisco Unified IP Phone
Table 7-1.
To Change
Display only—cannot configure.
Display only—cannot configure.
Display only—cannot configure.
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7-2.
7-1