that appears. The Welcome to support.dell.com page opens. Enter your system information to access
help tools and information.
You can contact Dell electronically by using the following addresses:
World Wide Web
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
http://www.dell.com/la/ (for Latin American countries)
Anonymous file transfer protocol (FTP)
Log in as user: anonymous, and use your e-mail address as your password.
Electronic Support Service
email@example.com (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
Electronic Quote Service
firstname.lastname@example.org (for Asian/Pacific countries only)
Electronic Information Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers about their portable and desktop computer systems.
When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your
The AutoTech service is available 24 hours a day, seven days a week. You can also access this service
through the technical support service. For the telephone number to call, see the