Dell Latitude C600 User Manual page 98

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Finding Solutions: Dell™ Latitude™ C600/C500 User's
Guide
Overview
Recover From a Program That Is Not Responding
Restart a Computer That Is Not Responding
Wet Computer
Dropped or Damaged Computer
No Power at All
No Power, Using AC Adapter
No Power, Using Battery
Only Partial Power
Diskette Drive Problems
Removable Storage Drive Problems
Hard-Disk Drive Problems
Hardware Conflicts
Incorrect Computer Memory Amount
Overview
Before you call Dell for technical assistance, complete the following tasks to help you resolve some
computer problems:
1. Read the safety instructions in your System Information guide and
2. Run the Dell Diagnostics
If you are running Microsoft® Windows® XP, you can also use tools available in the Windows Help and
Support Center.
3. Perform the appropriate procedure for the component or equipment that is malfunctioning. Click a
from the menu
NOTE: When you see the question "Is the problem resolved?" in a problem-solving procedure,
perform the operation that caused the problem to see if the problem still occurs.
to help you detect a problem quickly.
at the top of this page for instructions.
Intel SpeedStep Problems
PC Card Problems
Modem, Fax, and Internet Connection Problems
No Image Appears on Display
No Image Appears on External Monitor
No Image Appears on TV
Sound and Speaker Problems
DualPoint Device, Touch Pad, or Mouse
<Num Lock>, <Caps Lock>, and <Scroll Lock>
Lights Don't Light Up
External Keyboard Doesn't Work
Devices Attached to Serial or Parallel Ports Don't
Work
Parallel Port Printer Doesn't Work
Software Solutions
"What You Need to Know."
topic