Cisco 7962G Administration Manual page 147

Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus on the Cisco Unified IP Phones 7962G, 7942G,
7961G, 7961G-GE, 7941G, and 7941G-GE to view model information, status messages, and network
statistics for the phone:
Model Information screen—Displays hardware and software information about the phone. For more
•
information, see the
Status menu—Provides access to screens that display the status messages, network statistics,
•
firmware versions, and Expansion Module information. For more information, see the
Menu" section on page
Call Statistics screen—Displays counters and statistics for the current call. For more information,
•
see the
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone's web page. For more information, see
Remotely."
For more information about troubleshooting the Cisco Unified IP Phones 7962G, 7942G, 7961G,
7961G-GE, 7941G, and 7941G-GE, see
This chapter includes these topics:
• Model Information Screen, page 7-2
• Status Menu, page 7-2
Call Statistics Screen, page 7-13
•
OL-18913-01
"Model Information Screen" section on page
7-2.
"Call Statistics Screen" section on page
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
C H A P T E R
7-13.
Chapter 8, "Monitoring the Cisco Unified IP Phone
Chapter 9, "Troubleshooting and Maintenance."
7
7-2.
"Status
7-1