An Overview of Your Phone
Cisco Unified IP Phones are full-feature telephones that provide voice communication over the data
network that your computer uses, which allows you to place and receive phone calls, put calls on hold,
transfer calls, make conference calls, and so on.
In addition to basic call-handling features, your phone can provide enhanced productivity features that
extend your call-handling capabilities. Depending on the configuration, your phone supports:
• Access to network data, XML applications, and web-based services.
• Online customizing of call features and services from your Cisco Unified CM User Options
• A comprehensive online help system that displays information on the phone screen.
Understanding Buttons and Hardware
To identify buttons and hardware on your phone, refer to the following figures and table.
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)