Troubleshooting Processors - Dell PowerEdge C8220 Hardware Owner's Manual

Troubleshooting Processors

CAUTION:
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Turn off the sled and attached peripherals.
2 Remove the sled from the server enclosure. See "Removing a Sled" on
page 143.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 151.
4 Ensure that each heat sink is properly installed. See "Installing a Heat
Sink" on page 154.
5 Ensure that there is thermal grease on the heat sink and processor.
6 Ensure that each processor is properly installed. See "Installing a Processor"
on page 158.
7 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 152.
8 Reinstall the sled into the enclosure. See "Installing a Sled" on page 144.
9 Turn on the sled and attached peripherals.
10 If the problem persists, turn off the sled and attached peripherals.
11 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
12 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 151.
13 Remove processor 2. See "Removing a Processor" on page 157.
14 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 152.
15 Reinstall the sled into the enclosure. See "Installing a Sled" on page 144.
16 Turn on the sled and attached peripherals.
If the problem persists, the processor is faulty. See "Getting Help" on
page 241.
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Troubleshooting
Many repairs may only be done by a certified service technician. You