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Dell PowerEdge C8220 Hardware Owner's Manual

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Dell PowerEdge C8220
Hardware Owner's
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

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Summary of Contents for Dell PowerEdge C8220

  • Page 1 Dell PowerEdge C8220 Hardware Owner’s Manual Regulatory Model: B05B Regulatory Type: B05B001...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. Intel is a registered trademark of Intel Corporation in the U.S. and other countries.

  • Page 3: Table Of Contents

    Contents About Your System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..NIC Indicator Codes .
  • Page 4 BIOS Recovery Event ....ME Fail Event ....SEL Generator ID .
  • Page 5 Server Menu ..... . . View System Log ....Boot Menu .
  • Page 6 MicroSD Card ..... Removing a MicroSD Card ... . Installing a MicroSD Card .
  • Page 7 Removing the RAID Controller Card ..Installing the RAID Controller Card ..RAID Battery ..... . . Removing the RAID Battery .
  • Page 8 Interposer Extender ....Removing the Interposer Extender ..Installing the Interposer Extender ..BMC Management Cable (Optional) .
  • Page 9 Troubleshooting a NIC ....Troubleshooting a Wet Enclosure ... . Troubleshooting a Damaged Enclosure .
  • Page 10 ..... . Contacting Dell ....

  • Page 11: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector USB connectors Connects USB devices to the system. The ports are USB 2.0 compliant. Mezzanine card Installs an I/O module mezzanine card. expansion slot Low profile PCIe Installs a low profile PCI Express x16 card.
  • Page 13 Item Indicator, Button, or Icon Description Connector Power-on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs. NOTE: The power-on indicator lights amber according to critical system error log (SEL) assertion.

  • Page 14: Nic Indicator Codes

    Item Indicator, Button, or Icon Description Connector BMC management Dedicated management port. port Ethernet connector 2 Embedded 10/100/1000 Mbit NIC connector. Ethernet connector 1 Embedded 10/100/1000 Mbit NIC connector. Sled identification Lights blue to identify a particular system indicator and system board. Handle Hold to pull the sled from the enclosure.
  • Page 15 Indicator Status Indicator Code Blinking green Linking at 1 Gbps port speed Network activity is present • Pre OS POST • OS without driver • OS with driver Blinks at speed relative to packet density Linking at 10 Mbps port speed Activity Solid green No activity...

  • Page 16: Management Interface

    Management Interface The sled includes a BMC that is responsible for monitoring the sled for critical events by communicating with various sensors on the system board, the node power distribution board and, if installed in the PowerEdge C8000 server enclosure, it also communicates with the enclosure’s fan controller board and sends alerts and log events when certain parameters exceed their preset thresholds.
  • Page 17 5 Configure the BMC on the managed sled. You can use the BMC Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals. About Your System...

  • Page 18: Non-Central Consolidated Mode

    Non-Central Consolidated Mode There are two setup options available for this mode, you can use the server enclosure’s Ethernet connector or BMC management port to connect to an Ethernet switch. To setup BMC connection using the server enclosure’s Ethernet connector: NOTE: Do not connect the server enclosure’s front Ethernet connector and back BMC management port to the same Ethernet switch.
  • Page 19 Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals. To setup BMC connection using the server enclosure’s BMC management port: NOTE: Do not connect the server enclosure’s front Ethernet connector and back...
  • Page 20 4 Configure the BMC on the managed sled. You can use the BMC Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals. About Your System...

  • Page 21: Power And System Board Indicator Codes

    Power and System Board Indicator Codes The indicators on the front of the sled display status codes during system startup. For location of the indicators on the front panel, see Figure 1-1. Table 1-1. Power and System Board Indicator Codes Indicator Color Status...

  • Page 22: Bmc Heartbeat Indicator Codes

    BMC Heartbeat Indicator Codes The system board includes a BMC heartbeat indicator (LED17) for debugging the Baseboard Management Controller (BMC). The BMC heartbeat indicator lights green when power is supplied to the sled and blinks green when the BMC firmware is ready. Figure 1-7.

  • Page 23: Service Tag

    Service Tag The following illustration provides location of the Service Tag number on the C8220 single-wide compute sled. Figure 1-8. Service Tag Location for C8220 Single-Wide Compute Sled About Your System...

  • Page 24: Post Error Codes

    POST Error Codes Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
  • Page 25 Error Error Message Response Error Cause Corrective Actions Code 0012h Local Console Pause Video device See "Troubleshooting the Output Error initialization Video Subsystem" on failed page 210. If the problem persists, see "Getting Help" on page 241. 0013h ISA IO Pause ISA device See "Troubleshooting...
  • Page 26 Error Error Message Response Error Cause Corrective Actions Code 0019h USB Read Error Pause USB port See "Troubleshooting a USB initialization Device" on page 210. failed If the problem persists, see "Getting Help" on page 241. 001Ah USB Write Error Pause USB port See "Troubleshooting a USB initialization...
  • Page 27 Error Error Message Response Error Cause Corrective Actions Code 0020h Keyboard Stuck Pause Keyboard key Disconnect and reconnect the Key Error stuck keyboard to the compute sled. If the problem persists, see "Getting Help" on page 241. 0021h Keyboard Pause Keyboard Disconnect and reconnect the Locked Error...
  • Page 28 Error Error Message Response Error Cause Corrective Actions Code 0028h PCI IO Read Pause PCI device See "Troubleshooting Error initialization Expansion Cards" on failed page 219. If the problem persists, see "Getting Help" on page 241. 0029h PCI IO Write Pause PCI device See "Troubleshooting...
  • Page 29 Error Error Message Response Error Cause Corrective Actions Code 002Fh No Microcode Pause Processor Ensure that your processors Be Updated microcode load match and conform to the failed type described in the processor technical specifications outlined in your system’s Getting Started Guide.
  • Page 30 Error Error Message Response Error Cause Corrective Actions Code 8016h SATA 4 Device Pause SATA 4 device Check if the SATA port 4 is Not Found not found enabled. See "SATA Configuration" on page 77. Install a SATA device to SATA port 4.
  • Page 31 Error Error Message Response Error Cause Corrective Actions Code 8021h CMOS Battery Pause No CMOS See "Troubleshooting the Error battery System Battery" on page 222. 8100h Memory device Pause Memory See "Troubleshooting System disabled by Device Error Memory" on page 215. BIOS If the problem persists, see "Getting Help"...

  • Page 32: System Event Log

    System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-2. Processor Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Processor Sensor Number...

  • Page 33: Memory Ecc

    Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-3. Memory ECC Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Memory Sensor Number...
  • Page 34 Table 1-3. Memory ECC Byte Field Value Description Event Data2 Bit 7:4 0x00: SBE warning threshold 0x01: SBE critical threshold 0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slots (1~8) 0x01: CPU2 DIMM B1-8 slots (9~16) 0x02: CPU3 DIMM C1-8 slots (17~24) 0x03: CPU4 DIMM D1-8 slots (25~32) And so on…...

  • Page 35: Pcie Error

    PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus#” Table 1-4. PCIe Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 36: Ioh Core Error

    IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error” Table 1-5. IOH Core Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type OEM Defined Interrupt Sensor Number...

  • Page 37: Sb Error

    SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error” Table 1-6. SB Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number SB Sensor ID (depend on...

  • Page 38: Post Start Event

    POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-7. POST Start Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number...

  • Page 39: Post End Event

    POST End Event Table 1-8. POST End Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number POST End (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 40: Post Error Code Event

    POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-9. POST Error Code Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Firmware Progress Sensor Number...

  • Page 41: Bios Recovery Event

    BIOS Recovery Event Table 1-10. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number BIOS Recovery fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 =...

  • Page 42: Me Fail Event

    ME Fail Event Table 1-11. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number ME fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 43: Bmc

    The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM = Settable/Readable Threshold Mask Table 1-13.
  • Page 44 Table 1-14. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number CPU ERR2 Processor (07h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h 12V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh...
  • Page 45 Table 1-15. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number 3.3V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh Battery low Battery (29h) Sensor-specific SI: 67h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h...
  • Page 46 Table 1-16. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h DM: 0A80h TM: 3838h DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h...
  • Page 47 Table 1-17. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number Soft Reset System Boot/ Sensor-specific SI: 01h Restart Initiated (6Fh) SC: 40h (1Dh) AM: 0004h DM: 0000h RM: 0004h AC lost Power Unit (09h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0010h...

  • Page 48: Other Information You May Need

    The Baseboard Management Controller Guide provides information about installing and using the systems management utility. See Using the Baseboard Management Controller Guide at dell.com/support/manuals. NOTE: Always check for updates on dell.com/support/manuals and read the updates first because they often supersede information in other documents. About Your System...

  • Page 49: Using The System Setup Program

    Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 50: System Setup Options At Boot

    • When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. NOTE: PowerEdge C8000 server enclosure is referred to as simply the "server enclosure"...

  • Page 51: General Help

    General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the legend keys with their corresponding alternates and functions.
  • Page 52 Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See Figure 1-1 for the location of the serial port on the sled. 2 Press <F2>...
  • Page 53 5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration"...
  • Page 54 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 95 for details. Make sure the last four options syncs with the host and client. 7 In the Server screen, select BMC LAN Configuration and press <Enter>. 8 In the BMC LAN Configuration screen, verify the following settings: •...

  • Page 55: Serial Port Connection List

    • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 95 for details. Make sure the last four options syncs with the host and client. 7 In the Server screen, select BMC LAN Configuration and press <Enter>.

  • Page 56: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt><H> to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The options for the System Setup program change based on the system configuration.

  • Page 57: System Settings

    System Settings Option Description System Date Scroll to this item to adjust the date. Use <Enter>, <Tab> or <Shift><Tab> to select a field. Use [+] or [-] to configure system date. System Time Scroll to this item to adjust the time. Use <Enter>, <Tab>...
  • Page 58 Option Description Processor Core Displays the processor core. System Memory Size Displays total memory size installed on the system board. System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory. Using the System Setup Program...

  • Page 59: Advanced Menu

    Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press <Enter> to view the following screen. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction.

  • Page 60: Power Management

    Power Management Scroll to this item and press <Enter> to view the following screen. Power Management Option Description Power Management Select a system power management mode. (OS Control default) • Maximum Performance: Sets the system power management to maximum performance. •...
  • Page 61 Option Description CPU Power Capping Select a processor performance state (P-state). Options are (P-State 0 default) [P-State 0], [P-State 1], [P-State 2], [P-State 3] and [P-state 4]. NOTE: This option is enabled when Power Management is set to OS Control mode. Chassis Power Press <Enter>...
  • Page 62 Chassis Power Management Scroll to this item and press <Enter> to view the following screen. Chassis Power Management Option Description Chassis PSU Press <Enter> to configure the chassis power supply. Configuration This option provides management and monitoring of the power supplies and the minimum set of requirements that this server must satisfy.
  • Page 63 Option Description Emergency Throttling Press <Enter> to configure the compute sled and chassis emergency throttle functions. This option sets the policy to take effect when the sled detects a system emergency failure (such as fan error, chassis critical power events, PSU critical power events, abnormal ambient temperature, etc.).
  • Page 64 Chassis PSU Configuration Scroll to this item and press <Enter> to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies Select the number of power supplies to provide load-shared (1 default) power to run the sleds in the enclosure. Options are [1], [2], [3], and [4].
  • Page 65 Boundaries of PSU Configuration PSU Number Required PSU (X) Redundant PSU (N) The number of power supplies required for PSU configuration is determined by the following formula: X + N, where X is the required PSU and N is the redundant PSU. Using the System Setup Program...
  • Page 66 Power Capping Scroll to this item and press <Enter> to view the following screens. Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W.
  • Page 67 Option Description Chassis Level Capping Set as chassis level or sled level power capping. (The (Disabled default) default setting is referred from BMC). The system determines the power consumption of the enclosure and sleds, and constantly attempts to maintain the enclosure’s power consumption below the cap.
  • Page 68 Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W.
  • Page 69 Emergency Throttling Scroll to this item and press <Enter> to view the following screen. Emergency Throttling Option Description Sled Level Policy Select a sled level policy when an emergency throttle event (Chassis Level default) is triggered. • Chassis Level: Overrides the chassis level policy for a specific server.

  • Page 70: Cpu Configuration

    Option Description Chassis Level Policy Select a chassis level policy when an emergency throttle (Throttling default) event is triggered. This option can be configured when the Sled Level Policy is set as Chassis Level. • Throttling: Allows chassis sled throttling when an emergency throttle event is triggered.
  • Page 71 CPU Configuration Option Description Active Processor Cores Allows you to control the number of enabled core in each (All Cores default) processor. Options are [1], [2], [4], [6], [8], [10]and [All Cores]. (Option depends on processor core.) Frequency Ratio Sets the frequency multipliers as maximum level. (Auto default) Max CPUID Value Some OS, which is (NT4), fails if the value returned in...
  • Page 72 Option Description C7 State Enables or disables the processor C7 state. (Enabled default) NOTE: This feature is visible only when the processor supports C7 state. NOTE: Disable this option at your own risk. When you disable this option, pop up message appears on the screen and warning appears in the System Setup Help.
  • Page 73 Prefetch Configuration Scroll to this item and press <Enter> to view the following screen. Prefetch Configuration Option Description Adjacent Cache Line Enables or disables system optimization for sequential Prefetch memory access. (Enabled default) Hardware Prefetcher Enables or disables the speculative unit within the (Enabled default) processor(s).

  • Page 74: Memory Configuration

    Option Description DCU IP Prefetcher Enables or disables DCU IP prefetcher. (Enabled default) NOTE: This feature is available when supported by the processor. Memory Configuration Scroll to this item and press <Enter> to view the following screen. Memory Configuration Option Description Memory Frequency Select an operating memory frequency.
  • Page 75 Option Description Memory Throttling Mode Enables or disables the memory to run in closed-loop (Enabled default) thermal throttling mode. Memory Operating Mode Select the type of memory operation if a valid memory (Optimizer Mode default) configuration is installed. • Optimizer Mode: The two memory controllers run in parallel 64-bit mode for improved memory performance.
  • Page 76 Option Description Memory Operating Voltage If set to Auto, the system sets the voltage to an optimal (Auto default) value based on the capacity of the installed memory modules. You can also set the voltage of the memory module to a higher value (1.5 V) provided that the modules support multiple voltages.

  • Page 77: Sata Configuration

    SATA Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 78 SATA Configuration Option Description Embedded SATA Select an operation mode for the onboard SATA controller. Controller • Off: Disables the SATA controller. This token applies to (AHCI default) the first onboard SATA controller. • IDE: Enables the SATA controller to run in IDE mode. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode).
  • Page 79 Option Description SATA Port 2 When set to off, turns off the 3rd Serial ATA drive (Auto default) controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not present).

  • Page 80: Pci Configuration

    PCI Configuration Scroll to this item and press <Enter> to view the following screen. PCI Configuration Option Description Embedded Network Devices Press <Enter> to configure available network drives. NIC Enumeration Select a LAN boot ROM option. (Onboard default) • Onboard: Uses the PXE boot on NICs to boot the system.
  • Page 81 Option Description PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install an Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Generation Select a PCI signaling rate. (Gen3 default) •...
  • Page 82 Option Description Reboot on WOL (ROW) Enables or disables reboot on wake-on-LAN feature. (Disabled default) Reboot On WOL targets network controllers when the network controller receives a magic packet. This option displays when the network chip supports Reboot on WOL feature. Embedded Network Devices Scroll to this item and press <Enter>...
  • Page 83 Embedded Network Devices Option Description Embedded NIC1 Enables or disables the onboard NIC1 controller. (Enabled with PXE • Enabled with PXE: Allows you to enable the system’s default) primary embedded NIC (full function), including its PXE boot-ROM. • Enabled without PXE: Allows you to enable the system’s primary embedded NIC only.
  • Page 84 iSCSI Remote Boot Select iSCSI Remote Boot in the Embedded NIC1/NIC2 option and press <Enter> to view the following screen. iSCSI Remote Boot Option Description iSCSI Initiator Name Displays the worldwide unique name of the initiator. Only iqn format is accepted. Enable DHCP Enables or disables the DHCP network settings.
  • Page 85 Option Description Target Port Sets the target port. Boot LUN Sets the hexadecimal representation of LU number. CHAP Type Select CHAP type. Options are [None], [One Way CHAP], and [Mutual CHAP]. (None default) Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen. Active State Power Management Configuration Option Description...
  • Page 86 Option Description Mezzanine Slot ASPM Select an ASPM protocol for the mezzanine slot. (Disabled default) NB-SB Link ASPM Select an ASPM protocol for the northbridge and (L1 default) southbridge chipsets. PCI Slot Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...

  • Page 87: Usb Configuration

    PCI Slot Configuration Option Description PCIe Slot1 Enables or disables the PCIe slot1. Options are (Enabled default) [Disabled], [Enabled], [Enabled without OPROM]. NOTE: When you install an Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option.
  • Page 88 USB Configuration Option Description Embedded USB Enables or disables the onboard USB controller at system Controller startup. (Enabled default) USB Port with BMC Enables or disables internal USB port with BMC support. (Enabled default) External USB Port1 Enables or disables the external USB port1. (Enabled default) External USB Port2 Enables or disables the external USB port2.

  • Page 89: Security Menu

    Security Menu The security menu enables you to set the security parameters. Scroll to this item and press <Enter> to view the following screen. Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays.
  • Page 90 Option Description Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. Note, the Change User Password option only appears after a Supervisor password has been set.

  • Page 91: Server Menu

    Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter> to view the following screen. Server Settings Option Description Status of BMC Displays BMC status. IPMI Specification Version Displays the Intelligent Platform Management Interface (IPMI) firmware version number.
  • Page 92 Option Description ACPI SPMI Table When enabled, BIOS enables Advanced Configuration (Enabled default) and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS disables the ACPI SPMI table for BMC ROM update. Set BMC LAN Press <Enter>...
  • Page 93 Set BMC LAN Configuration Scroll to this item and press <Enter> to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel Number Status Displays the BMC channel number status. BMC LAN Port Set the BMC management port to dedicated or shared Configuration...
  • Page 94 Option Description Gateway MAC Address Sets the MAC address for the static IP address. BMC NIC MAC Sets the MAC address for the BMC management port. Address IPv6 Mode Enables or disables the IPv6 internet protocol support. (Disabled default) If set to enabled, configure the IPv6 prefix, IP , and gateway addresses.
  • Page 95 Option Description IPv6 Prefix Length Sets prefix length of the IPv6 address. IPv6 IP Address Set the BMC management port to dedicated or shared NIC port. Options are [Dedicated NIC] and [Shared NIC]. IPv6 IP Address Sets the BMC IPv6 address. IPv6 Gateway Address Sets the MAC address for the static IPv6 address.
  • Page 96 Option Description Serial port number Select a serial port for console redirection. (COM1 default) • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port Address Specifies the base I/O port address of the serial port. (3F8h/2F8h default) •...

  • Page 97: View System Log

    View System Log Scroll to this item and press <Enter> to view the following screen. View System Log Option Description View BMC SEL Event View all events in the BMC system event log. Clear BMC SEL Event Deletes all records in the BMC system event log. Using the System Setup Program...

  • Page 98: Boot Menu

    Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view the following screen. Boot Settings Option Description Quiet Boot Enable this item to display the splash or summary (Enabled default) screen, rather than the detail of the POST flow.
  • Page 99 Option Description Boot Mode (BIOS default) Select a system boot mode. • BIOS: The standard BIOS-level boot interface • UEFI: An enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. Boot Type Order Press <Enter>...

  • Page 100: Exit Menu

    Exit Menu Scroll to this item and press <Enter> to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press <Enter> to save any changes that you have made in the Setup utility and exit the Setup utility.
  • Page 101 Option Description Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utility. Discard Changes Select this item and press <Enter> to discard any changes you have made without leaving the setup utility.

  • Page 102: Command Line Interfaces For System Setup

    Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Toolkit (DTK). See the Deployment Toolkit Version 1.3 User's Guide for additional information about installing and using the DTK utilities, and the Deployment Toolkit Version 1.3 Command Line Interface Reference Guide...
  • Page 103 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0052 For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storage, CD/DVD- ROM (if the devices are available).
  • Page 104 (continued) Table 2-1. D4 Token Table Token Setup Option Description 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF Remote Access Disables serial console redirection.
  • Page 105 (continued) Table 2-1. D4 Token Table Token Setup Option Description 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present).
  • Page 106 (continued) Table 2-1. D4 Token Table Token Setup Option Description 013F Memory When enabled, memory remapping relocates memory Remapping space (3GB - 4 GB) to the space above 4 GB. (3GB~4GB) 0140 Execute-Disable When disabled, the Intel processors supporting the (XD) Bit XD feature reports the support to the operating Capability...
  • Page 107 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0171 Adjacent Cache Disables system optimization for sequential memory Line Prefetch access. The processor fetches the cache line that contains the data it currently requires. 0172 Adjacent Cache Enables system optimization for sequential memory Line Prefetch access.
  • Page 108 (continued) Table 2-1. D4 Token Table Token Setup Option Description 01CF I/OAT DMA Enables the I/O Acceleration Technology (I/OAT) Engine DMA Engine feature. Set to enabled only if the hardware and software support I/OAT. 01D0 I/OAT DMA Disables the I/OAT DMA Engine feature. This option Engine should be disabled only if the hardware and software support I/OAT.
  • Page 109 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0224 Embedded Video Enables the onboard video controller as the primary Controller video device. 0225 Embedded Video Disables the onboard video controller. Controller 022D Boot Mode Enables booting to Unified Extensible Firmware Interface (UEFI) capable operating systems.
  • Page 110 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0257 2F8h/3F8h Sets the back serial port address to 0x2F8 and internal serial port address to 0x3F8. 025D Optimizer Mode Selects optimizer mode as the memory operating mode. 025E Spare Mode Selects spare mode as the memory operating mode.
  • Page 111 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02A1 C1E State Enables the processor Enhanced Halt (C1E) state. (default) 02A2 C1E State Disables the processor C1-E state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 112 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02C7 Data Reuse Sets to enable for HPC applications. (default) Optimization 02C8 Data Reuse Sets to disable for energy efficiency. Optimization 02C9 QPI Bandwidth Sets to compute for computation-intensive Priority applications.
  • Page 113 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4026 Manufacturing Enables the manufacturing mode to bypass POST Mode tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use. 4027 Manufacturing Disables the manufacturing mode to bypass POST Mode...
  • Page 114 (continued) Table 2-1. D4 Token Table Token Setup Option Description 480A C6 State Disables the processor C6 state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 115 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4821 Memory Turbo Enables memory turbo mode. Mode 4822 NUMA Support Enables the node interleave option for SLES11. This applies to NUMA systems that allow memory interleaving across all processor nodes. 4823 Memory Detects the memory running speed from H/W...
  • Page 116 (continued) Table 2-1. D4 Token Table Token Setup Option Description 482E Patrol Scrubbing Disables Patrol scrubbing to proactively search the system memory, repairing correctable errors. 482F Patrol Scrubbing Enables Patrol scrubbing to proactively search the system memory, repairing correctable errors. 4830 HDD Security Sets security freeze lock to all hard-drives.
  • Page 117 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4847 Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L0s entry enabled. 4848 Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L1 entry enabled. 4849 Onboard LAN Controls the level of ASPM supported to onboard...
  • Page 118 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4857 WHEA Support Disables Windows Hardware Error Architecture. 4858 WHEA Support Enables Windows Hardware Error Architecture. 4859 Sets PXE boot from onboard NIC to Add-on NIC Enumeration adapter. (default) 485A Sets PXE boot from Add-on NIC adapter to onboard Enumeration NIC.
  • Page 119 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4873 Active Processor This field controls the number of enabled 16 cores in Cores each processor. By default, the maximum number of cores per processor will be enabled. 4877 PCIe Slot1 Allows you to electrically disable PCIe Slot1.
  • Page 120 (continued) Table 2-1. D4 Token Table Token Setup Option Description 488F 4th Boot Device Sets the network device as the 4th boot device. 4890 4th Boot Device Sets the hard-drive as the 4th boot device. 4891 4th Boot Device Sets RAID as the 4th boot device. 4892 4th Boot Device Sets a USB storage device as the 4th boot device.
  • Page 121 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48AB Flow Control Selects none as the flow control for console redirection. 48AC Flow Control Selects hardware as the flow control for console redirection. 48AD Flow Control Selects software as the flow control for console redirection.
  • Page 122 Requests a energy efficiency settings of SETUP values on the next boot. 48DD Requests HPCC efficiency settings of SETUP values on the next boot. Dell will provide the settings before A-can BIOS. 48DE Shell Requests the EFI Shell as first boot device on the next boot.
  • Page 123 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48E0 Use NIC3 as the 1st PXE boot device on the next boot followed by NIC1. 48E1 Use NIC4 as the 1st PXE boot device on the next boot followed by NIC1. 48E2 Use NIC5 as the 1st PXE boot device on the next boot followed by NIC1.
  • Page 124 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48F0 Use RAID HDD5 as the 1st RAID boot device on the next boot. 48F1 Use RAID HDD6 as the 1st RAID boot device on the next boot. 48F2 Use RAID HDD7 as the 1st RAID boot device on the next boot.
  • Page 125 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4902 PCIe Slot3 Enables the PCIe expansion slot3 without executing the option ROM initialization. 4903 PCIe Slot4 Enables the PCIe expansion slot4 without executing the option ROM initialization. 4904 Mezzanine Slot Enables the mezzanine card expansion slot without executing the option ROM initialization.
  • Page 126 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4876 Perfmon and Enables Perfmon and DFX Devices. DFX Devices 4B00h Prevent Back- When enabled, will prohibit the system BIOS to flash downgrade to version 2.1.0 or earlier version. NOTE: You will not be able to change the setting once the feature is enabled.

  • Page 127: Ipmi Command List

    IPMI Command List The following tables include all commands defined in the IPMI v2.0 specifications. All mandatory commands and some optional functions are supported. Special functions beyond the scope of IPMI v2.0 are implemented as original equipment manufacturer (OEM) commands. In the O/M column: •...
  • Page 128 (continued) Table 2-2. IPMI Device Global Commands (NetFn: 0x06H) Command NetFn Code IPMI 2.0 BMC Get Configurable Commands 0x0C Get Configurable Command Sub-functions App 0x0Dh Set Command Enables 0x60h Get Command Enables 0x61h Set Command Sub-function Enables 0x62h Get Command Sub-function Enables 0x63h Get OEM NetFn IANA Support 0x64h...
  • Page 129 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get BT Interface Capabilities 0x36h Get System GUID 0x37h Set System Info Parameters 0x58h Get System Info Parameters 0x59h Get Channel Authentication Capabilities 0x38h Get Session Challenge 0x39h Activate Session Command...
  • Page 130 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get Channel Payload Version 0x4Fh Get Channel OEM Payload Info 0x50h Master Write-Read I2C 0x52h Get Channel Cipher Suites 0x54h Suspend/Resume Payload Encryption 0x55h Set Channel Security Keys 0x56h Get System Interface Capabilities...
  • Page 131 Table 2-7. Event Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Set Event Receiver 0x00h Get Event Receiver 0x01h Platform Event 0x02h Table 2-8. PEF/PET Alerting Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get PEF Capabilities 0x10h Arm PEF Postpone Timer 0x11h Set PEF Configuration Parameters 0x12h...
  • Page 132 (continued) Table 2-10. Sensory Device Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get Sensor Event Enable 0x29h Set Sensor Reading and Event Status 0x30h Re-arm Sensor Events 0x2Ah Get Sensor Event Status 0x2Bh Get Sensor Reading 0x2Dh Set Sensor Type 0x2Eh Get Sensor Type 0x2Fh...
  • Page 133 (continued) Table 2-12. SDR Repository Commands (NetFn: 0x0AH) Command NetFn Code IPMI2.0 Set SDR Repository Time Storage 0x29h Enter SDR Repository Update Mode Storage 0x2Ah Exit SDR Repository Update Mode Storage 0x2Bh Run Initialization Agent Storage 0x2Ch Table 2-13. SEL Commands (NetFn: 0x40H) Command NetFn Code...
  • Page 134 Table 2-14. LAN Device Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Set LAN Configuration Parameters Transport 0x01h (Note: Parameter 9 and 25 are not supported.) Get LAN Configuration Parameters Transport 0x02h (Note: Parameter 9 and 25 are not supported.) Suspend BMC ARP Transport 0x03h Get IP/UDP/RMCP Statistics Transport 0x04h...
  • Page 135 Table 2-16. Command Forwarding Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Forwarded Command Transport 0x30h Set Forwarded Commands Transport 0x31h Get Forwarded Commands Transport 0x32h Enable Forwarded Commands Transport 0x33h Table 2-17. Firmware Update Commands (NetFn: 0x08H) Command NetFn Code IPMI2.0 Firmware Update Phase 1 Firmware 0x10h...

  • Page 136: Power Management Settings

    Power Management Settings The system BIOS provides various options for power settings to help you save energy, maximize system performance. The following table provides a guide for power management settings. Table 2-20. Power Management Settings System Setup Menu Setting Maximum Energy Efficiency Performance (48DB) (48DC)
  • Page 137 (continued) Table 2-20. Power Management Settings System Setup Menu Setting Maximum Energy Efficiency Performance (48DB) (48DC) Setup Page Setting Option Option Token Token Memory Memory Frequency Auto 4823 800 MHz 4824 Configuration Memory Turbo Mode Enabled 4821 Disabled 4820 Memory Throttling Disabled 4828 Enabled...
  • Page 138 Using the System Setup Program...

  • Page 139: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: About The Illustrations

    • Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

  • Page 141: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 142: Sled Configuration

    PowerEdge C8000 server enclosure. For more information, refer to the PowerEdge C8000 Hardware Owner’s Manual. Figure 3-2. PowerEdge C8220 10-Sled SKU Figure 3-3. PowerEdge C8220 8-Sled SKU The power sleds shown in Figure 3-3 are available on server enclosures that support internal power source.

  • Page 143: Sled

    Sled Removing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 144: Installing A Sled

    release latch handle Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 145: Installing A Single-Wide Sled Blank

    Figure 3-5. Removing and Installing a Single-Wide Sled Blank release latch single-wide sled blank handle Installing a Single-Wide Sled Blank 1 Orient the sled blank so that the release latch is in the bottom of the sled. See Figure 3-5. 2 Slide the sled blank into the enclosure until the release latch snaps into place.

  • Page 146: Removing A Double-Wide Sled Blank

    Removing a Double-Wide Sled Blank Squeeze and hold the release latches and slide the blank out of the enclosure. See Figure 3-6. Figure 3-6. Removing and Installing a Double-Wide Sled Blank release latches (2) double-wide sled blank Installing a Double-Wide Sled Blank Hold the blank with the guide rail facing forward.

  • Page 147: Microsd Card

    MicroSD Card Removing a MicroSD Card 1 Power down the sled using OS commands or the Baseboard Management Controller, and ensure that the sled's power is off. When a sled is powered off, its front-panel power-on indicator is off. See Figure 1-1. 2 Pull up on the sled release latch at the bottom of the sled to disengage the sled from the server enclosure.

  • Page 148: Installing A Microsd Card

    Installing a MicroSD Card Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

  • Page 149: Installing The Front Cover

    Figure 3-8. Removing and Installing the Front Cover M3 screws (4) front cover Installing the Front Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Check that all cable connections are secure.

  • Page 150: Removing The Back Cover

    Removing the Back Cover CAUTION: The sled must be operated with the sled covers installed to ensure proper cooling. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 151: Installing The Back Cover

    Installing the Back Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Place the cover on the sled tray and slide it towards the front of the sled tray so that the screw holes on the back cover align with the sled tray.

  • Page 152: Installing The Cooling Shroud

    Figure 3-10. Removing and Installing the Cooling Shroud M3 screws (2) cooling shroud anchor tab Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 153: Heat Sink

    Heat Sink Removing a Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 154: Installing A Heat Sink

    5 Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up. See Figure 3-12. Figure 3-12. Removing and Installing the Heat Sink screws (4) CPU1 socket heat sink heat sink KEY icon CPU2 socket heat sink heat sink KEY icon Installing a Heat Sink...

  • Page 155: Heat Sink Blank

    3 Orient the heat sink so that the KEY icon on the heat sink is facing the neighboring heat sink’s KEY icon. See Figure 3-12. 4 Using a Phillips screwdriver, tighten the four heat sink retention screws in a diagonal sequence. See Figure 3-11. 5 Replace the cooling shroud.

  • Page 156: Installing A Heat Sink Blank

    Figure 3-13. Removing and Installing the Heat Sink Blank CPU2 CPU1 screws (2) heat sink blank Installing a Heat Sink Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 157: Processors

    Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 158: Installing A Processor

    NOTE: If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from dell.com/support. Follow the instructions included in the file download to install the update on your system. Installing System Components...
  • Page 159 1 If you are installing a second processor in a socket that was previously unoccupied, remove the heat sink blank and socket protective cap from the vacant processor socket. See "Removing a Heat Sink Blank" on page 155. 2 Unpack the processor if it has not been used previously. 3 If the processor has already been used, remove any thermal grease from the top of the processor using a lint-free cloth.

  • Page 160: System Memory

    Follow these guidelines when installing memory modules on the sled system board. • Use only Dell approved R/LR/UDIMM DDR3 memory modules in 2 GB, 4 GB, 8 GB, 16 GB, and 32 GB capacities. DIMM types (R/LR/UDIMM) cannot be mixed.

  • Page 161: Supported Dimm Configuration

    Supported DIMM Configuration For the sequence of the 16 DIMM sockets, see Figure 3-15. When you insert the DIMM(s), always start with DIMM_A1. For single processor configurations, the optimized memory module installation sequence is A1/A2/A3/A4/A5/A6/A7/A8. See Table 3-1 for dual processor configurations. Figure 3-15.
  • Page 162 Table 3-1. Memory Module Configuration—Single Processor Processor 1 DIMM Channel A Channel B Channel C Channel D DIMM DIMM DIMM DIMM                    ...

  • Page 163: Removing Memory Modules

    Removing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 164: Installing Memory Modules

    Installing Memory Modules 1 Press down and out on the ejectors on each end of the memory module socket. See Figure 3-17. 2 Align the memory module correctly with the alignment key of the memory module socket. See Figure 3-17. 3 Press down firmly on the memory module with your thumbs until the module snaps into place.

  • Page 165: Expansion Card

    4 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 152. 5 Replace the sled. See "Installing a Sled" on page 144. Expansion Card The sled supports a low-profile PCIe x16 expansion card installed in the expansion card riser. To locate the expansion card riser, see Figure 3-24. Removing the Expansion Card CAUTION: Many repairs may only be done by a certified service technician.

  • Page 166: Installing The Expansion Card

    Figure 3-18. Removing and Installing the Expansion Card expansion card M3 screw (1) Installing the Expansion Card CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board.

  • Page 167: Removing The Raid Controller Card

    Removing the RAID Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 168: Installing The Raid Controller Card

    Figure 3-19. Removing and Installing the RAID Controller Card RAID controller card M3 screw (1) 8 If applicable, remove the RAID battery. See "Removing the RAID Battery" on page 169. Installing the RAID Controller Card CAUTION: Expansion cards can only be installed in the slots on the expansion card riser.

  • Page 169: Raid Battery

    4 Replace the screw securing the RAID controller card. See Figure 3-19. 5 If applicable, connect any cables to the RAID controller card. 6 For battery-cached RAID controller cards, install the RAID battery. See "Installing the RAID Battery" on page 171. 7 Replace the front cover.
  • Page 170 Figure 3-20. Removing and Installing the RAID Battery Assembly M3 screws (2) RAID battery assembly RAID controller card RAID battery cable 6 Pry one end of the RAID battery and pull the battery straight out of the battery holder. See Figure 3-21. Installing System Components...

  • Page 171: Installing The Raid Battery

    Figure 3-21. Removing and Installing the RAID Battery battery holder RAID battery Installing the RAID Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 172: Removing The Raid Battery Holder

    Removing the RAID Battery Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 173 6 Remove the three screws securing the mounting board to the bracket. See Figure 3-23. 7 Lift the mounting board from the bracket. See Figure 3-23. Figure 3-23. Removing and Installing the Mounting Board M3 screws (3) mounting board bracket Installing System Components...

  • Page 174: Installing The Raid Battery Holder

    Installing the RAID Battery Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 175: Installing The Expansion Card Riser

    Figure 3-24. Removing and Installing the Expansion Card Riser expansion card riser M3 screws (2) Installing the Expansion Card Riser 1 Place the expansion card riser into the front cover. See Figure 3-24. 2 Replace the two screws securing the expansion card riser. See Figure 3-24. 3 If applicable, replace the expansion card or RAID controller card.

  • Page 176: Mezzanine Cards

    Mezzanine Cards The sled supports a variety of optional mezzanine cards. • Mellanox QDR ConnectX-2 Infiniband mezzanine card • Mellanox FDR ConnectX-3 Infiniband mezzanine card • Intel 82599 dual-port 10 GbE mezzanine card Removing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 177 Figure 3-25. Removing and Installing the Infiniband Mezzanine Card Assembly M3 screws (2) Infiniband mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-26. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-26.
  • Page 178 Figure 3-26. Removing and Installing the Mezzanine Card Bridge Board M3 screw (1) mezzanine card bridge board bracket 7 Remove the three screws securing the Infiniband mezzanine card to the bracket. See Figure 3-27. 8 Remove the Infiniband mezzanine card from the bracket. See Figure 3-27. Installing System Components...

  • Page 179: Installing The Infiniband Mezzanine Card

    Figure 3-27. Removing and Installing the Infiniband Mezzanine Card Infiniband mezzanine card M3 screws (3) mezzanine card bridge board connector QSFP cage 1 QSFP cage 2 Installing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 180: Removing The 10 Gbe Mezzanine Card

    5 Lower the Infiniband mezzanine card assembly to the sled tray. 6 Replace the two screws securing the Infiniband mezzanine card assembly to the sled tray. See Figure 3-25. 7 Replace the front cover. See "Installing the Front Cover" on page 149. 8 Replace the sled.
  • Page 181 M3 screws (2) 10 GbE mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-29. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-29. Figure 3-29. Removing and Installing the Mezzanine Card Bridge Board M3 screw (1) mezzanine card bridge board bracket...

  • Page 182: Installing The 10 Gbe Mezzanine Card

    Figure 3-30. Removing and Installing the 10 GbE Mezzanine Card 10 GbE mezzanine card M3 screw (3) mezzanine card bridge board SFP + port 1 connector SFP + port 0 Installing the 10 GbE Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 183: Microsd Card Reader

    4 Replace the screw securing the mezzanine card bridge board to the bracket. See Figure 3-29. 5 Lower the 10 GbE mezzanine card assembly to the sled tray. See Figure 3-28. 6 Replace the two screws securing the 10 GbE mezzanine card assembly to the sled tray.
  • Page 184 Figure 3-31. Removing and Installing the MicroSD Card MicroSD card MicroSD card slot 6 Disconnect the MicroSD card reader cable from the MicroSD card reader. See Figure 3-32. 7 Remove the two screws securing the MicroSD card reader. See Figure 3-32. 8 Lift the MicroSD card reader from the MicroSD card reader support bracket.

  • Page 185: Installing The Microsd Card Reader

    Figure 3-32. Removing and Installing the MicroSD Card Reader MicroSD card reader cable M3 screws (2) MicroSD card slot MicroSD card reader MicroSD card reader connector Installing the MicroSD Card Reader CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 186: Removing The Microsd Card Reader Support Bracket

    5 If applicable, replace the mezzanine card. See "Installing the Infiniband Mezzanine Card" on page 179 or "Installing the 10 GbE Mezzanine Card" on page 182. 6 If applicable, replace the RAID battery. See "Installing the RAID Battery" on page 171. 7 Replace the front cover.

  • Page 187: Installing The Microsd Card Reader Support Bracket

    Figure 3-33. Removing and Installing the MicroSD Card Reader Support Bracket M3 screws (2) MicroSD card reader support bracket Installing the MicroSD Card Reader Support Bracket 1 Align the MicroSD card reader support bracket with the screw holes on the sled tray.

  • Page 188: Internal Hard-Drives

    Internal Hard-Drives The sled supports up to two 2.5-inch hard-drives attached internally to the sled tray. Removing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 189: Installing A Hard-Drive Carrier

    thumbscrew hard-drive carrier Installing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 190: Installing A Hard-Drive Into A Hard-Drive Carrier

    Figure 3-35. Removing and Installing a Hard-Drive from the Hard-Drive Carrier hard-drive hard-drive carrier M3 screws (4) Installing a Hard-Drive Into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 191: Removing The Hard-Drive Tray

    Removing the Hard-Drive Tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 192: Installing The Hard-Drive Tray

    Installing the Hard-Drive Tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 193 3 Remove the internal hard-drives. See "Removing a Hard-Drive Carrier" on page 188. 4 Remove the hard-drive tray. See "Removing the Hard-Drive Tray" on page 191. 5 Press down the cable-locking tab and disconnect the power cable from the interposer extender. See Figure 3-37. 6 Remove the two screws securing the interposer extender to the sled tray.

  • Page 194: Installing The Interposer Extender

    Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 195: Removing The Bmc Management Cable

    Removing the BMC Management Cable CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 196: Installing The Bmc Management Cable

    BMC management cable on system BMC management cable on node board power distribution board Installing the BMC Management Cable CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 197: Node Power Distribution Board

    Node Power Distribution Board Removing the Node Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 198: Installing The Node Power Distribution Board

    Figure 3-39. Removing and Installing the Node Power Distribution Board power cable system board control cable M3 screws (4) I2C cable node power distribution board Installing the Node Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 199: System Battery

    4 You must route the cables properly on the sled tray to prevent them from being pinched or crimped. 5 Replace the interposer extender. See "Installing the Interposer Extender" on page 194. 6 Replace the hard-drive tray. See "Installing the Hard-Drive Tray" on page 192.

  • Page 200: Installing The System Battery

    Figure 3-40. Removing and Installing the System Battery system battery connector Installing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

  • Page 201: System Board

    7 Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program" on page 49. 8 Enter the correct time and date in the System Setup program's Time and Date fields. 9 Exit the System Setup program. System Board The following table lists the different types of system boards, including model numbers, supported in the sled.
  • Page 202 8 If installed, remove the RAID controller card. See "Removing the RAID Controller Card" on page 167. 9 If installed, remove the RAID battery. See "Removing the RAID Battery" on page 169. 10 If installed, remove the mezzanine card. See "Removing the Infiniband Mezzanine Card"...
  • Page 203 Figure 3-41. Removing and Installing the Power Cable 1, 2 power cable • SATA cables Figure 3-42. Removing and Installing the SATA Cables 1, 2 SATA cables Installing System Components...
  • Page 204 • system board control cable Figure 3-43. Removing and Installing the System Board Control Cable system board control cable • I2C cable Figure 3-44. Removing and Installing the I2C Cable I2C cable Installing System Components...

  • Page 205: Installing The System Board

    18 Remove the six screws securing the system board. See Figure 3-45. 19 Grasp the system board by the edges and lift the system board out of the sled tray. See Figure 3-45. Figure 3-45. Removing the System Board M3 screws (6) system board Installing the System Board CAUTION:...
  • Page 206 4 Connect the following cables to the system board. – I2C cable. See Figure 3-44. – System board control cable. See Figure 3-43. – SATA cable. See Figure 3-42. – Power cable. See Figure 3-41. 5 You must route the cables properly on the sled tray to prevent them from being pinched or crimped.
  • Page 207 17 Install the expansion card. See "Installing the Expansion Card" on page 166. 18 Replace the front cover. See "Installing the Front Cover" on page 149. 19 Replace the back cover. See "Installing the Back Cover" on page 151. 20 Replace the sled. See "Installing a Sled" on page 144. Installing System Components...
  • Page 208 Installing System Components...

  • Page 209: Troubleshooting

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 210: Troubleshooting System Startup Failure

    • If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the AC power cord to make sure that it is securely connected. Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations.

  • Page 211: Troubleshooting A Serial I/O Device

    If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. Power down all attached USB devices and disconnect them from the sled.

  • Page 212: Troubleshooting A Nic

    Troubleshooting a NIC 1 Restart the sled and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 14. • If the link indicator does not light, check all cable connections. •...

  • Page 213: Troubleshooting A Wet Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 214: Troubleshooting A Damaged Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 215: Troubleshooting The Power Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 216 1 If the system is not operational, turn off the sled and attached peripherals. 2 After 10 seconds, turn on the sled and attached peripherals and note the messages on the screen. Go to step 13 if an error message appears indicating a fault with a specific memory module.

  • Page 217: Troubleshooting A Hard-Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 218: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 219: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 220: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 221: Identifying System Board Model Number

    17 Turn off the sled and attached peripherals. 18 Remove the sled from the enclosure. See "Removing a Sled" on page 143. 19 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 151. 20 Replace processor 1 with processor 2. See "Installing a Processor" on page 158.

  • Page 222: Troubleshooting The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 223: Irq Assignment Conflicts

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 224 Troubleshooting...

  • Page 225: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Types The following table lists the different types of system boards, including model numbers, supported in the sled.

  • Page 226: System Board Jumper Settings

    System Board Jumper Settings This section describes the jumper options and settings available on system board v1.0, v1.1 and v1.2. System Board V1.0 Jumper Settings Figure 5-1. System Board V1.0 Jumper Settings Table 5-1. System Board Jumper Settings Item Jumper Setting Description Service mode...

  • Page 227: System Board V1.1 Jumper Settings

    Table 5-1. System Board Jumper Settings Item Jumper Setting Description BIOS recovery (default) The BIOS recovery jumper is disabled. The BIOS recovery jumper enables the BIOS flash memory special recovery mode. Password enable (default) The password feature is enabled. The password feature is disabled. Power button (default) The BMC triggers a power button signal.
  • Page 228 Table 5-2. System Board Jumper Settings Item Jumper Setting Description NVRAM clear (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot. ME firmware (default) The ME firmware recovery jumper is recovery disabled.

  • Page 229: System Board V1.2 Jumper Settings

    System Board V1.2 Jumper Settings Figure 5-3. System Board V1.2 Jumper Settings Table 5-3. System Board Jumper Settings Item Jumper Setting Description Service mode (default) The flash security setting is enabled. The flash security and NVRAM clear signal is disabled. NVRAM clear (default) The configuration settings are retained at system boot.
  • Page 230 Table 5-3. System Board Jumper Settings Item Jumper Setting Description Password enable (default) The password feature is enabled. The password feature is disabled. Flash descriptor (default) The flash descriptor security override is security override enabled. The flash descriptor security override is disabled.

  • Page 231: System Board Connectors

    System Board Connectors This section describes the connectors available on system board v1.0, v1.1 and v1.2. System Board V1.0 Connectors Figure 5-4. System Board V1.0 Connectors USB connectors (2) PCIe x8 slot 3 (mezzanine slot) MicroSD card reader (internal internal SAS mezzanine slot USB) connector mini-SAS connector 0 onboard SATA connector 4...

  • Page 232: System Board V1.1 Connectors

    internal serial connector front panel connector 1 PCIe x16 slot 4 (back GPGPU) CPU2 socket DIMM sockets for CPU2 DIMM sockets for CPU1 DIMMB3 socket DIMMA1 socket DIMMB4 socket DIMMA2 socket DIMMB7 socket DIMMA5 socket DIMMB3 socket DIMMA6 socket LAN LED connector PCIe x16 slot 1 PCIe x16 slot 2 SGPIO connector 1...
  • Page 233 MicroSD card reader (internal low pin count (LPC) debug USB) connector connector SGPIO connector 2 SGPIO connector 1 mini-SAS connector 0 onboard SATA connector 4 onboard SATA connector 5 system battery DIMM sockets for CPU1 CPU1 socket DIMMA3 socket DIMMA4 socket DIMMA7 socket DIMMA8 socket DIMM sockets for CPU2...

  • Page 234: System Board V1.2 Connectors

    System Board V1.2 Connectors Figure 5-6. System Board V1.2 Connectors USB connectors (2) PCIe x8 slot 3 (mezzanine slot) MicroSD card reader (internal low pin count (LPC) debug USB) connector connector SGPIO connector 2 SGPIO connector 1 mini-SAS connector 0 onboard SATA connector 4 onboard SATA connector 5 system battery...
  • Page 235 power connector interposer CPU2 socket DIMM sockets for CPU2 DIMM sockets for CPU1 DIMMB3 socket DIMMA1 socket DIMMB4 socket DIMMA2 socket DIMMB7 socket DIMMA5 socket DIMMB3 socket DIMMA6 socket LAN LED connector PCIe x16 slot 1 PCIe x16 slot 2 NCSI connector power button/power-on indicator VGA connector...

  • Page 236: Expansion Card Riser Connector

    Expansion Card Riser Connector Figure 5-7. Expansion Card Riser Connector PCIe x16 slot 5 Jumpers and Connectors...

  • Page 237: Interposer Extender Connectors

    Interposer Extender Connectors Interposer Extender Types The following table lists the types of interposer extenders supported for a specific system board model. System Board Interposer Extender V1.0 V1.0 V1.1 V1.1 V1.2 V1.1 NOTE: For information about identifying the sled’s system board model number, see "Identifying System Board Model Number"...
  • Page 238 Interposer Extender V1.1 Connectors Figure 5-9. Interposer Extender V1.1 Connectors SATA connector 4 2-pin power connector SATA connector 5 IPMB connector SGPIO connector Jumpers and Connectors...

  • Page 239: Microsd Card Reader Connectors

    MicroSD Card Reader Connectors Figure 5-10. MicroSD Card Reader Connectors MicroSD card reader cable MicroSD card connector connector Jumpers and Connectors...

  • Page 240: Node Power Distribution Board Connectors

    Node Power Distribution Board Connectors Figure 5-11. Node Power Distribution Board Connectors power/throttle connector I2C connector 12V S2 power connector HDD1 power connector power connector HDD3 power connector HDD2 power connector system board power connector 12V S1 power connector remote sensor connector hard-drive LED indicator system board control connector connector...

  • Page 241: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 242 Getting Help...

  • Page 243: Index

    FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm Index cooling shroud installing, 152 about your system, 11 removing, 151 back cover Dell installing, 151 contacting, 241 removing, 150 double-wide sled blank BMC management cable installing, 146 installing, 196 removing, 146 removing, 195...
  • Page 244 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm indicator codes power and system board, 21 features Infiniband mezzanine card front panel, 12 installing, 179 front cover removing, 176-179 installing, 149 installing removing, 148 back cover, 151 BMC management cable, 196 cooling shroud, 152...
  • Page 245 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm interposer extender connectors, 237 POST error codes, 24 installing, 194 power management settings, 136 removing, 192 types, 237 processor installing, 158-159 IPMI command list, 127 removing, 157-158 management interface, 16 RAID battery memory modules (DIMMs)
  • Page 246 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm removing (continued) system board MicroSD card, 147 connectors, 231 MicroSD card reader, 183-185 installing, 205 MicroSD card reader bracket, 186 jumper settings, 226 NPDB, 197 removing, 201 processor, 157-158 types, 225 RAID battery, 169...
  • Page 247 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm system setup program entering, 50 general help, 51 system setup menu, 49 system setup screen advanced, 59 boot, 98 exit, 100 main, 56 security, 89 server, 91 troubleshooting damaged enclosure, 214 expansion cards, 219...
  • Page 248 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\SWC Sled\C8220\C8220_HOM_bk0IX.fm Index...

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