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Dell PowerEdge C8000 Hardware Owner's Manual

Dell poweredge c8000xd hardware owner's manual
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Dell PowerEdge C8000XD
Hardware Owner's
Manual
Regulatory Model: B06B
Regulatory Type: B06B002

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Summary of Contents for Dell PowerEdge C8000

  • Page 1 Dell PowerEdge C8000XD Hardware Owner’s Manual Regulatory Model: B06B Regulatory Type: B06B002...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. Intel is a registered trademark of Intel Corporation in the United States or other countries.

  • Page 3: Table Of Contents

    Contents About Your System ....Front-Panel Features and Indicators ... Hard-Drive Features ....Hard-Drive Bay Numbering .
  • Page 4 Sled Blank ......Removing a Sled Blank ....Installing a Sled Blank .
  • Page 5 Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier ..Installing a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier ..Troubleshooting ....Safety First—For You and Your System .
  • Page 6 ..... . Contacting Dell ....

  • Page 7: About Your System

    About Your System Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Handle Hold to pull the hard-drive cage from the sled. About Your System...
  • Page 8 Item Indicator, Button, or Icon Description Connector External mini-SAS Connects to a compute sled’s host bus connector A1 adapter (HBA) or RAID HBA. When you configure zoning for the storage sled, the external mini-SAS connector becomes zone group 0. External mini-SAS Connects to a compute sled’s host bus connector A2 adapter (HBA) or RAID HBA.

  • Page 9: Hard-Drive Features

    Hard-Drive Features The C8000XD storage sled is available with 12-drive or 24-drive option. All hard-drives are mounted in special hard-drive carriers and connect to the hard-drive backplane inside the sled. • Standard hard-drive carrier supports 3.5-inch SAS/SATA/SSD hard-drive. • Flexible hard-drive carrier supports 2.5-inch SAS/SATA/SSD hard-drive. •...

  • Page 10: Hard-Drive Indicator Patterns

    Figure 1-3. 24-Drive Bay Numbering 3, 2, 1, 0 7, 6, 5, 4 11, 10, 9, 8 15, 14, 13, 12 19, 18, 17, 16 23, 22, 21, 20 Hard-Drive Indicator Patterns The C8000XD sled hard-drive backplanes include a hard-drive activity LED and two bi-colored hard-drive status and fault LEDs per drive.
  • Page 11 12-Drive Bay Hard-Drive Indicators Figure 1-4. 12-Drive Bay Hard-Drive Indicators—Left Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A Figure 1-5. 12-Drive Bay Hard-Drive Indicators—Right Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A...
  • Page 12 24-Drive Bay Hard-Drive Indicators Figure 1-6. 24-Drive Bay Hard-Drive Indicators—Left Side Hard-Drive Cage Group A Group A Group A Group B Group B Group B Group A Group A Group A Group B Group B Group B Figure 1-7. 24-Drive Bay Hard-Drive Indicators—Right Side Hard-Drive Cage Group A Group A Group A...
  • Page 13 Icon Indicator Hard-drive activity indicator Hard-drive status indicator Hard-drive fault indicator Table 1-1. Hard-Drive Indicator Patterns Condition Hard-Drive Hard-Drive Activity Indicator Status and Fault Indicators Green LED Green LED Amber LED Drive bay empty Drive idle Drive online/access On 50 ms Off 50 ms Drive identify/Preparing On 100 ms...

  • Page 14: Sas Connectors Features

    SAS Connectors Features The sled’s SAS expander has four external mini-SAS connectors and four internal mini-SAS connectors. The external mini-SAS connectors support direct cable connection, an external mini-SAS x4 cable (SFF-8088) connects the compute sled’s HBA/RAID HBA to the SAS expander. The external mini- SAS A1, A2, B1, and B2 connectors connect to all 12 or 24 hard-drives.

  • Page 15: Expander Configuration Mode

    Expander Configuration Mode The C8000XD sled is equipped with a SAS expander to operate the hard- drives in single port, dual port, or expansion mode. Use mini-SAS x4 cable(s) to connect a compute sled to your C8000XD sled. The sled supports the following configuration modes. •...
  • Page 16 The figure below shows a single path connection from single-RAID HBA compute sled to two cascaded storage sleds. In this mode, the hard-drives in the two storage sleds are cascaded for extended storage capacity. Figure 1-10. Single Host to Cascaded Storage Sled Connection Port 1 Port 2 Single-RAID...
  • Page 17 • Dual port mode In dual port mode, the storage sled SAS expander board supports 12 x 2.5 or 3.5-inch SAS hard-drives from a dual-cable connection. The figure below shows a dual path connection from a dual-HBA compute sled connected to the storage sled’s external mini-SAS A1 and B1 connectors.
  • Page 18 • Expansion mode (non-zoning) In expansion mode, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a dual-cable connection. The figure below shows a dual path connection from a single-HBA/RAID compute sled connected to the storage sled’s external mini-SAS A1 and A2 connectors.
  • Page 19 • Expansion mode (zoning) In expansion mode with zoning configuration, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a dual-cable connection. The SAS connections are grouped into four zones (A1/Zone 0, A2/Zone1, B1/Zone2, B2/Zone3) and each zone allows the host/compute sled to access a group of hard-drives in the storage sled.

  • Page 20: Service Tag

    Service Tag The following illustration provides location of the Service Tag number on the C8000XD storage sled. Figure 1-15. Service Tag Location for C8000XD Storage Sled About Your System...

  • Page 21: Other Information You May Need

    This document is available at support.dell.com/manuals. • The PowerEdge C8000 Hardware Owner’s Manual for information about the server enclosure features, troubleshooting, and component replacement. This document is available at support.dell.com/manuals. •...
  • Page 22 About Your System...

  • Page 23: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 24: Recommended Tools

    • Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

  • Page 25: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 26: Sled

    Sled Opening the Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 27: Removing A Sled

    CAUTION: Operating the system without a sled or sled blank installed can cause the PowerEdge C8000 server enclosure to overheat. See "Installing a Sled Blank" on page 29. 1 Press the sled release tab and using the handle, slide the sled out of the server enclosure.

  • Page 28: Installing A Sled

    Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 29: Installing A Sled Blank

    release latches (2) sled blank Installing a Sled Blank Hold the blank with the guide rail facing forward. Slide the blank into the enclosure until it is fully seated and the release latches snap into place. See Figure 2-4. Hard-Drives The information in this section includes replacement procedures for the following: •...

  • Page 30: Hard-Drive Installation Guidelines

    The following table shows the hard-drive carrier type and hard-drive size, type, and height, and drive capacity for a supported configuration. NOTE: X in the following table indicates not supported. Table 2-1. Hard-Drive Configuration Expander Hard-Drive Drive Drive Type and Height Total Configuration Mode Carrier...

  • Page 31: Standard Hard-Drive Carrier

    Standard Hard-Drive Carrier Use a standard hard-drive carrier to install 3.5-inch SAS/SATA/SSD hard- drive into the sled. Removing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 32: Installing A Standard Hard-Drive Carrier

    Hard-Drive Carrier Figure 2-5. Removing and Installing a Standard strap handle standard hard-drive carrier Installing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 33: Removing A 3.5-Inch Hard-Drive From A Standard Hard-Drive Carrier

    Removing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 34 Figure 2-6. Removing and Installing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier 3.5-inch hard-drive metal shield standard hard-drive carrier strap handle hard-drive carrier notch Installing System Components...

  • Page 35: Installing A 3.5-Inch Hard-Drive Into A Standard Hard-Drive Carrier

    Installing a 3.5-inch Hard-Drive Into a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 36 NOTE: When combining SAS, SATA or SATA hard-drives in the sled, ensure the following: Only two drive types can be mixed per sled. • Hard-drives installed in a vertically aligned drive bay (i.e., drive bays 0, 1 or • drive bays 0, 1, 2, 3) must be of same type. Only SAS hard-drives are supported in a dual-cable SAS expander •...

  • Page 37: Installing A Flexible Hard-Drive Carrier

    Installing a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 38 2 Flex the front right-side rail to withdraw the mounting pins from the metal shield and then gently pull the side rail down and away from the metal shield. See Figure 2-8. 3 Flex the back right-side rail to withdraw the mounting pins from the hard- drive and then gently pull the side rail down and away from the hard-drive.

  • Page 39: Installing A 2.5-Inch Hard-Drive Into A Flexible Hard-Drive Carrier

    Installing a 2.5-inch Hard-Drive Into a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 40 CAUTION: To prevent data loss, ensure that your operating system supports hot- swappable drive installation. See the documentation supplied with the operating system. NOTE: When combining SAS, SATA or SATA hard-drives in the sled, ensure the following: Only two drive types can be mixed per sled. •...

  • Page 41: Installing An Expansion Hard-Drive Carrier

    Installing an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 42: Installing A Ssd Hard-Drive Carrier

    2 Rotate the expansion hard-drive carrier’s strap handle to unlock it from the hard-drive carrier. See Figure 2-10. 3 Using the strap handle, pull the SSD hard-drive carrier out of the expansion hard-drive carrier. See Figure 2-10. Hard-Drive Carrier Figure 2-10. Removing and Installing a SSD SSD hard-drive carrier expansion hard-drive carrier notch expansion hard-drive carrier’s strap...

  • Page 43: Removing A 2.5-Inch Ssd Hard-Drive From A Ssd Hard-Drive Carrier

    2 Slide the SSD hard-drive carrier into the expansion hard-drive carrier until the SSD hard-drive is fully seated. 3 Fit the t-shaped end of the expansion hard-drive carrier’s strap handle into the notch and then twist to lock the strap handle. See Figure 2-10 4 Close the sled.

  • Page 44: Installing A 2.5-Inch Ssd Hard-Drive Into A Ssd Hard-Drive Carrier

    Figure 2-11. Removing and Installing a 2.5-inch SSD Hard-Drive from the SSD Hard- Drive Carrier 2.5-inch SSD hard-drive metal shield SSD hard-drive carrier strap handle hard-drive carrier notch Installing a 2.5-inch SSD Hard-Drive Into a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 45: Removing A Ssd Hard-Drive Carrier From An Expansion Hard-Drive Carrier

    3 Flex the right-side rail and insert the carrier pins into the hard-drive assembly’s mounting holes and then flex the left-side rail and insert the pins into the other mounting holes. 4 Fit the t-shaped end of the carrier strap handle into the notch and then twist to lock the strap handle.

  • Page 46: Installing A Ssd Hard-Drive Carrier Into An Expansion Hard-Drive Carrier

    Figure 2-12. Removing and Installing a SSD Hard-Drive Carrier from an Expansion Hard-Drive Carrier expansion hard-drive carrier SSD hard-drive carrier strap handle expansion hard-drive carrier notch Installing a SSD Hard-Drive Carrier Into an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 47: Removing The Hard-Drive Backplane From An Expansion Hard-Drive Carrier

    Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 48: Installing A Hard-Drive Backplane Into An Expansion Hard-Drive Carrier

    Figure 2-13. Removing and Installing a Hard-Drive Backplane from an Expansion Hard-Drive Carrier expansion hard-drive carrier hard-drive tray hard-drive backplane screws (3) strap handle expansion hard-drive carrier notch Installing a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 49 3 Flex the expansion hard-drive carrier’s right-side rail and insert the carrier pins into hard-drive tray’s mounting holes and then flex the left-side rail and insert the carrier pins into the other mounting holes. See Figure 2-13. 4 Install the SSD hard-drives. See "Installing a SSD Hard-Drive Carrier Into an Expansion Hard-Drive Carrier"...
  • Page 50 Installing System Components...

  • Page 51: Troubleshooting

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Troubleshooting External Connections

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Hard-Drive Not Recognized

    Hard-Drive Not Recognized 1 Open the sled. See "Opening the Sled" on page 26. 2 Check the power and mini-SAS data cable connection. Ensure that the cables are firmly seated in their connectors on the hard-drive backplane and the SAS expander board. Or, check the connector pins for damage. 3 Check the status LED indicators and ensure all the hard-drives are illuminated.

  • Page 54: Troubleshooting The Sas Expander Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 55: Troubleshooting The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 56: Checking The Expander Firmware Version

    Checking the Expander Firmware Version NOTE: Download and install the latest expander firmware version from support.dell.com. Follow the instructions included in the file download to install the update on your system. 1 Run the LSI command-line XTools utility. 2 Check the inband SAS address.

  • Page 57: Jumpers And Connectors

    Jumpers and Connectors Hard-Drive Backplane Connectors Figure 4-1. Left Hard-Drive Backplane onboard SAS/SATA connector onboard SAS/SATA connector 0 or 12 2 or 14 backplane-bridge board onboard SAS/SATA connector connector 3 or 15 onboard SAS/SATA connector 1 or 13 Jumpers and Connectors...
  • Page 58 Figure 4-2. Right Hard-Drive Backplane backplane-bridge board onboard SAS/SATA connector connector 6 or 18 power sensor connector power connector onboard SAS/SATA connector onboard SAS/SATA connector 8 or 20 10 or 22 mini-SAS connector 0 mini-SAS connector 1 expander I2C connector mini-SAS connector 2 mini-SAS connector 3 onboard SAS/SATA connector...
  • Page 59 Figure 4-3. Expansion Hard-Drive Carrier Hard-Drive Backplane onboard SSD connector 1 onboard SSD connector 2 Jumpers and Connectors...

  • Page 60: Sas Expander Board Connectors

    SAS Expander Board Connectors Figure 4-4. SAS Expander Board Connectors external mini-SAS connectors smart debug connector for A1 and A2 controller 2 internal mini-SAS connector 3 internal mini-SAS connector 2 internal mini-SAS connector 1 internal mini-SAS connector 0 power connector expander I2C connector 1 smart debug connector for RS232 COM connector...

  • Page 61: Node Power Distribution Board Connectors

    Node Power Distribution Board Connectors Figure 4-5. Node Power Distribution Board Connectors power/emergency throttling I2C connector connector 12 V S2 power connector HDD1 power connector power connector HDD3 power connector HDD2 power connector system board power connector 12 V S1 power connector remote sensor connector hard-drive LED indicator system board control connector...
  • Page 62 Jumpers and Connectors...

  • Page 63: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 64 Getting Help...
  • Page 65 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\DWS Sled\for Dell\C8000XD\C8000XD_HOM_bk0IX.fm Index Numerics 2.5-inch hard-drive expander configuration mode, 15 installing, 39 removing, 37 expansion carrier backplane installing, 48 2.5-inch SSD hard-drive removing, 47 installing, 44-45 removing, 43 expansion hard-drive carrier installing, 41 3.5-inch hard-drive removing, 39...
  • Page 66 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\DWS Sled\for Dell\C8000XD\C8000XD_HOM_bk0IX.fm indicator safety, 51 power, 8 service tag, 20 system identity, 8 sled installing closing, 26 2.5-inch hard-drive, 39 installing, 28 2.5-inch SSD hard-drive, 44-45 opening, 26 3.5-inch hard-drive, 35 removing, 27 expansion carrier backplane, 48...

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