Appendix C: Troubleshooting Guide - Dynamix ANEXX A User Manual

Appendix C: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the 4 Ports 11g Wireless
ADSL2/2+ Router settings, connections, and computer settings.
1. The 4 Ports 11g Wireless ADSL2/2+ Router does not work (None of the LEDs light up)
Ans. Check the following:
1. Make sure that the 4 Ports 11g Wireless ADSL2/2+ Router is plugged into a power socket.
2. Make sure that you are using the correct power supply for your 4 Ports 11g Wireless ADSL2/2+
Router device.
3. Make sure the power switch on the 4 Ports 11g Wireless ADSL2/2+ Router is turned on
2. I changed the LAN IP Address in the LAN configuration page and my PC is no longer able to
detect the 4 Ports 11g Wireless ADSL2/2+ Router.
Ans. After changing the LAN IP Address of the 4 Ports 11g Wireless ADSL2/2+ Router, proceed to the
following step before a PC is able to recognize the 4 Ports 11g Wireless ADSL2/2+ Router:
1. Click "Start"
2. In the open field, enter "cmd" then click "OK".
3. In the command prompt, type "ipconfig/release" then press "Enter".
4. Type "ipconfig / renew" then press "Enter".
5. Type "ipconfig ?" for more usage of the command.
3. No wireless connectivity.
Ans. Check the following:
1. Make sure both wireless client adapter and the 4 Ports 11g Wireless ADSL2/2+ Router is allowed
to connect through wireless channels as defined for local regulatory domain.
2. Make sure that the WLAN client is configured for the correct wireless settings (SSID, WEP).
4. Poor wireless connectivity or reach.
Ans. Check the following:
1. Choose automatic channel selection or be careful to select a DSSS channel that doesn't interfere
with other radio channels.
2. Check the location of the 4 Ports 11g Wireless ADSL2/2+ Router in the building.
3. Make sure both WLAN client adapter and the 4 Ports 11g Wireless ADSL2/2+ Router are allowed
to connect through wireless channels as defined for local regulatory domain.
"Run".
4 Ports 11g Wireless ADSL2/2+ Router 164