Resetting The Ck61 - Intermec CK61 User Manual

Problems While Scanning Bar Codes (continued)
Problem
When you release a Scan button or
handle trigger, the Good Read
light does not turn off.
The scanner will not read the bar
code label.
The scanner does not read the bar
code labels quickly, or the scanning
beam seems to be faint or
obscured.
You scan a valid bar code label to
enter data for your application.
The data decoded by the scan
module does not match the data
encoded in the bar code label.

Resetting the CK61

CK61 Mobile Computer User's Manual With Windows Mobile
Solution
The Good Read light will remain on if you configure the
computer to use continuous/edge triggering. If you
configure the computer for level triggering and the Good
Read light remains on, there may be a problem. Press one of
the Scan buttons or pull the trigger again without scanning
a bar code label. If the light is still on, contact your local
Intermec representative.
•
Aim the scanner beam to cross entire bar code label in one
pass. Vary the scanning angle.
•
Check the quality of the bar code label, Scan a bar code
label that you know will scan. Compare the two bar code
labels to see if the bar code quality is too low. You may
need to replace the label that you cannot scan.
•
Make sure the bar code symbology is enabled. Use
Intermec Settings to check the symbologies. Expand Data
Collection > Symbologies beneath devices listed
(scanner, virtual wedge) to check and enable symbologies,
then scan the bar code label again.
•
Make sure the computer application is expecting input
from a bar code. You may need to type this information
instead.
The scanner window may be dirty. Clean the window with a
solution of ammonia and water. Wipe dry. Do not allow
abrasive material to touch the window
The computer may have decoded the bar code label in a
symbology other than the label's actual symbology. Try
scanning the bar code label again. Make sure you scan the
entire label.
You rarely need to reset the computer. If the computer does not
resume after pressing the Power button, or if the computer or an
application lock up, you may need to reset the CK61. The CK61 uses
the configuration currently saved in flash memory during the boot
process. There are three ways to reset the CK61:
Chapter 4 — Troubleshooting and Maintaining the CK61
85