Displayed Message
NVM HDW FAIL 8
OPTION
NOT INSTALLED
PGL ERROR
PRINT HEAD UP
Close Print Head
Table 15. Fault Messages
Can User
Explanation
Correct?
Yes
Printer firmware code
error.
Yes
1. Selection of
Peel-Off, Cut, or
Rewind Media
Handling was
attempted when the
option was not
properly installed.
2. The printer is
powered on with
the cutter not
connected
correctly.
Yes
Appears when the
"Fault" option is
selected from Error
Report in the front
panel.
Yes
Printhead is not closed.
Fault Messages
Solution
1. Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and follow the
instructions on
page 186.
3. Contact your authorized
customer service
representative.
1. Check that the correct
selection was attempted
and that the option is
installed.
2. Check that the
appropriate option is
installed and connected
correctly before
powering on the printer.
3. If the error persists,
contact your authorized
customer service
representative.
Deselect "Fault" from Error
Report on the front control
panel.
Close the printhead pivoting
deck.
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