Dish Network 500 Instructions Manual page 121

R C
EMOTE ONTROL
What's
Happening
While you do a If you don't press any button
remote procedure, for 20 seconds, the remote "times out."
the remote control
"times out."
You can't find the • N/A
remote control.
When you press • Maybe you can't see if the receiver
the remote control Power light is on, if other lights in the
POWER button to room are too bright.
turn the receiver
• Maybe the remote control isn't
on, the receiver's
working right or the batteries
front panel
are weak or dead.
POWER light
doesn't turn on. • Maybe you didn't plug the receiver
power cord into a power outlet, or
maybe there's a problem with the
power.
• Maybe the remote isn't in Sat mode.
• Maybe the remote and the receiver
have different addresses.
When you press a • Maybe you're trying to control a
button on the device and you're not pointing the
remote control, the remote control right at it.
device doesn't do
• Maybe the remote control is missing
what you expect.
batteries, maybe you put the batteries
in the remote the wrong way, or
maybe the batteries are weak or dead.
• Maybe you didn't set the remote to the
mode for the device you want to
control.
• Maybe you didn't set up the remote to
control the device.
• Maybe UHF signals from a neighbor's
remote are blocking signals from your
remote.
When you press • Maybe you're trying to control TV
the remote control volume but you set up the remote
MUTE or to control a tuner or amplifier in Aux
VOLUME button, mode.
nothing happens.
• Maybe you're trying to control tuner
or amplifier volume but you set up the
remote to control a TV in Aux mode.
What's Wrong
Use the Trouble-Shooting Tables
What You Can Do
Start over again.
• Use the receiver's front panel buttons to control the receiver
until you find the remote.
• If the remote control is lost for good or too damaged to use,
please call the Customer Service Center to order a replacement.
You'll have to pay for the new remote control, plus shipping and
handling.
• Turn down the other room lights so you can see if the receiver Power
light is on.
• Try other remote control buttons to see if the receiver responds.
Replace the remote batteries with fresh ones.
• Make sure the receiver power cord is okay, and put the plug
into the outlet the right way.
• Make sure you set the remote to Sat mode to control the receiver.
• Make sure the remote and the receiver have the same address.
• Remember, the remote control uses IR signals to control all devices
except for the receiver. IR signals travel only 40 feet or less, and can't
go through walls or other solid objects. You must point the remote
control right at the device, with no objects to block the signal path.
• If the batteries are missing or dead, install fresh AAA batteries. If the
remote has fresh batteries, check whether you put them in the right way.
If you didn't, take them out and put them in the right way.
• Make sure you set the remote to the mode for the device you want to
control, by pressing the correct mode button.
• Make sure you set up the remote to control all the devices you want to
use.
• Put a UHF attenuator on the receiver's UHF Remote Antenna input. This
will help keep stray signals from blocking you remote's signals, but also
cut down how far away you can use the remote.
• Change the remote control and receiver address. See Change the
Address on page.
Set up the remote to control either TV volume or tuner/amplifier volume,
whichever you want.
Page 117