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Dish Network Receiver User Manual

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Contents
Chapter 1 - Introduction .................................................................. 1
Welcome ............................................................................................... 1
About this Receiver .............................................................................. 2
Overview ............................................................................................... 4
Getting Started ..................................................................................... 6
Quick Tour of Basic Features ............................................................... 7
Quick Tour of the Menus ...................................................................... 9
Quick Tour of Digital Video Recorder Features .................................. 14
Quick Tour of Picture-in-Picture (PIP) ................................................ 19
Satellite Television .............................................................................. 21
Satellite Signal Quality ........................................................................ 21
Receiver Front Panel .......................................................................... 23
Receiver Back Panel .......................................................................... 24
Remote Controls ................................................................................. 26
Connecting the Receiver to a Nearby TV ........................................... 29
Programming the Recover Button ...................................................... 35
Changing the TV1 and TV2 Output Channels .................................... 36
Connecting the Receiver to the Phone Line ....................................... 37
Optional - Connecting VCRs to the System ....................................... 41
Optimize Your Remote Controls ......................................................... 43
Setting Up TV1 to Operate in UHF Pro .............................................. 45
Setting Up TV1 to Operate in IR ......................................................... 46
Chapter 3 - Using the System ....................................................... 47
Using Single and Dual Modes ............................................................ 47
Using the Remote Controls ................................................................ 51
Using the Menus ................................................................................. 56
Changing Channels ............................................................................ 60
Using the Program Guide .................................................................. 60
Displaying Program Information ......................................................... 62
Using Favorites Lists .......................................................................... 64
Using Timers ...................................................................................... 67
Watching One Program While Recording Another ............................. 73
Using the DVR Features ..................................................................... 80
Using Themes and Search ................................................................. 87
Using Locks ........................................................................................ 90
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  Summary of Contents for Dish Network Receiver

  • Page 1: Table Of Contents

    Receiver Back Panel ................24 Remote Controls ................. 26 Connecting the Receiver to a Nearby TV ........... 29 Connecting the Receiver to the TV(s) in Another Room(s) ....31 Programming the Recover Button ............35 Changing the TV1 and TV2 Output Channels ........36 Connecting the Receiver to the Phone Line ........
  • Page 2 Contents Personal Identification Number ............100 Using Caller ID .................100 Resetting Receiver to Factory Default Settings ........101 Changing Program Languages ............102 Updates .....................103 Control Other Devices with the Remote Controls ......104 Testing the System ................116 Chapter 4 - Reference..............119 Troubleshooting Tables ..............120 Device Codes ..................131...
  • Page 3: Important Safety Instructions

    14. The power plug must be readily accessible so that the apparatus can be easily disconnected from the AC power. 15. The receiver is still connected to the AC power whenever it is plugged into a live power outlet, even if it is turned off using the remote control or front panel buttons.
  • Page 4 24. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.
  • Page 5 The use of accessories or attachments not recommended by the receiver manufacturer voids the Limited Warranty. • Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration. On some TVs, the presense of fixed images for extended periods of time may cause them to be permanently imprinted on the screen.
  • Page 6 Safety Notes Page vi...
  • Page 7: Chapter 1 - Introduction

    Welcome You’re about to enjoy a Digital Video Recorder! This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action, or you can record a program to watch later, without a VCR.
  • Page 8: About This Receiver

    Along with the DVR functions, you are about to discover new ways to make programming choices. Single and Dual Modes The satellite receiver can be installed and operated in one of two ways: Single Mode Single Mode provides to a single TV dual-tuner features like Picture-in- Picture (PIP) and the ability to watch one program while recording another.
  • Page 9: Remote Controls

    Dual Mode uses TV1 outputs to deliver programming to the nearby TV, and TV2 outputs to deliver programming to the remote TV(s). While in Dual Mode, you can use this two-tuner satellite receiver to watch different programs in two locations: •...
  • Page 10: Overview

    Customer Service Center at 1-800-333-DISH (3474). If you install the system yourself, use the instructions in Chapter 2. A vital part of the installation is to set up the receiver to get the latest software via the satellite signal. If you are installing a new system and follow the instructions in Chapter 4, your receiver will automatically get this software.
  • Page 11 TV warranty coverage. DISH Network Logo Whenever the receiver’s outputs are turned off using the remote control or front panel POWER buttons, you will see the DISH Network logo moving around on your TV screen.
  • Page 12: Getting Started

    These channels can be viewed immediately. However, many channels will be shown on a red background. You cannot view these channels until you order programming. 3. Press the SYSTEM INFO button on the receiver front panel to display screen. System Info : The following screen is an example only.
  • Page 13: Quick Tour Of Basic Features

    Guide Quick Tour of Basic Features This tour guides you quickly through a number of basic satellite receiver features accessible directly from the remote control without using menus. For more detailed information about each feature, see Chapter 3, Using the System beginning on page 47.
  • Page 14 Chapter 1 Introduction 5. Select to see a list of sporting events. Sports 6. Press the VIEW LIVE TV button to go back to watch a program. 7. Press the INFO button to see information about the program. : The first time you press the INFO button, the Note information screen is transparent.
  • Page 15: Quick Tour Of The Menus

    Quick Tour of the Menus 10. Press the UP or DOWN ARROW button to change the channel information you see at the bottom of the TV screen. 11. Press the RIGHT ARROW button to highlight the program coming on next at the bottom. Press the LEFT ARROW button to go back to the program on now.
  • Page 16 Chapter 1 Introduction 2. Press the 1 button to select the option on the Program Guide . This opens the on the TV screen. Main Menu Program Guide You can use the to find and select a program to watch. Program Guide For now, though, go on with this tour.
  • Page 17 6. Press the 3 button to select the option. Customer Support This menu provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. 7. Press the 0 button to go back to the Main Menu 8.
  • Page 18 Chapter 1 Introduction 11. Press MENU to go back to the Main Menu 12. Press the 6 button to select the option on the System Setup . Use this menu to set up the system the way you Main Menu want.
  • Page 19: Main Menu

    15. Press the MENU button to go back to the Main Menu 16. Press the 8 button to open the menu. This menu Preferences allows you to set up your receiver to make it more convenient to use. Preferences Thursday, October 2 11:25 am...
  • Page 20: Quick Tour Of Digital Video Recorder Features

    The following tour gives you an overview of the DVR features of your DISH Network satellite TV receiver. For instructions on specific functions, see Chapter 3, Using the System.
  • Page 21 1/4 as fast as normal play. Press the FWD button three times to play the program at normal speed. As you press the FWD button repeatedly, the program advances faster up to its fastest speed. Tip: The receiver has features that let you decide how to watch TV! Press the VIEW LIVE TV button to return right away to watching the program in progress.
  • Page 22 13. Select to start recording the program. Notice the receiver’s front panel RECORDING light turns on. 14. If you want, press the STOP button. This stops the receiver from recording the program. Notice the receiver’s front panel RECORDING light turns off.
  • Page 23 Quick Tour of Digital Video Recorder Features 18. Use the remote control arrow buttons to highlight an event on the DVR Events menu (it’s OK to highlight an event you’re recording). 19. Press the remote control SELECT button to select the event you highlighted.
  • Page 24: Quick Tour Of Watching One Program While Recording Others

    Quick Tour of Watching One Program While Recording Others The steps below show one of many ways to watch one program while recording another. To tour this feature, your satellite receiver must be in (see page 47) or in with...
  • Page 25: Quick Tour Of Picture-In-Picture (Pip)

    10. You should now be watching a pre-recorded program while the receiver is recording the other two events (programs). Quick Tour of Picture-in-Picture (PIP) Your DISH Network receiver allows you to watch two different programs at the same time using Picture-in-Picture (PIP). This feature is available in Single only (see page 50).
  • Page 26 Chapter 1 Introduction 4. This new program will be full screen. 5. Press SWAP again to go back to watching your original program and put this new program in the PIP window. 6. Press the PIP button again to make the PIP window larger. 7.
  • Page 27: Satellite Television

    This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.
  • Page 28 Chapter 1 Introduction Notes Page 22...
  • Page 29: Chapter 2 - Receiver Description And Installation

    • Mode Single mode (see page 47 for details). Dual : The first time you turn on your receiver, the receiver will be in Note Dual mode. Press the MODE button to see if is available on your Single Mode receiver.
  • Page 30: Receiver Back Panel

    See The receiver connections on the back panel are placed in three groups: the installation • —Use these connections with the nearby TV. TV1 Connections instructions •...
  • Page 31: S-Video Out

    TV A NTENNA ABLE stickers are receiver to connect the tuner of the nearby TV to an off-air located inside the antenna or cable TV system when the satellite receiver is turned front cover of this off or when using the TV/VIDEO button on Remote Control 1.
  • Page 32: Remote Controls

    The two remote controls give you easy access to all the features of your satellite receiver. You can set up each remote to control the satellite receiver and up to three other devices. These devices can be a TV, a VCR or DVD player, and a third device.
  • Page 33 You must point the remote control To use Remote Control 2 to control directly at the device, with no objects the receiver, you must attach the UHF blocking the line of sight. antenna to the receiver back panel Remote Control 1 uses IR signals to (see page 28).
  • Page 34: Low Battery Warning

    Chapter 2 Receiver Description and Installation Batteries The remote controls come with AAA batteries, which need to be installed when you first receive your system. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds.
  • Page 35: Connecting The Receiver To A Nearby Tv

    Connecting the Receiver to a Nearby TV This section describes how to connect receiver output ports to a nearby TV. TV 1 The easiest way to connect the receiver to the TV is using coaxial cable connections, but you may also use outputs. S-Video...
  • Page 36 Chapter 2 Receiver Description and Installation 4. Turn on the receiver with the front panel power button and make sure the green TV1 indicator is lit. 5. Turn on the nearby TV. 6. Tune the TV to channel 3. 7. You should see the screen.
  • Page 37: Connecting The Receiver To The Tv(S) In Another Room(S)

    If your house does not have built-in cabling, it will be necessary to run cables from the receiver to each remote TV. Due to the difficulty of this installation, you should consider having this professionally installed.
  • Page 38: Receiver Description And Installation

    EMOTE NTENNA connections. 4. Make sure the receiver's blue TV2 indicator is off. If it is on, turn it off by doing the following: a. Press the SAT mode button on Remote Control 2 to put the remote control in SAT mode.
  • Page 39 12. Turn on the nearby TV (the TV that gets programming from the outputs). 13. Press the POWER button on Remote Control 1 to turn on the receiver's green TV1 indicator. 14. You should now be looking at the screen on your nearby TV.
  • Page 40 Disconnect and reconnect each cable one by one observing what happens to the TV(s). When all remote TVs lose the signal, you have disconnected the receiver’s cable. If only some or one TV loses the signal, then you have disconnected a cable from the TV(s).
  • Page 41: Programming The Recover Button

    Your remote controls come equipped with a RECOVER button that helps you if you accidentally change the channel or video input on your remote TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described on page 55, the remote control sends commands to your remote TV to change channels or video inputs to try to get you back to watching satellite programming.
  • Page 42: Changing The Tv1 And Tv2 Output Channels

    4. Press the POUND (#) button. The TV mode button flashes three times. Changing the TV1 and TV2 Output Channels The receiver comes preset to use channel 3 for and off-air channel 60 for . If you are experiencing interference on the channels you are using, follow these instructions to change the channel that uses.
  • Page 43: Connecting The Receiver To The Phone Line

    Connecting the Receiver to the Phone Line You must keep the receiver connected to an active telephone line. Otherwise, you may not be able to order pay-per-view programs, use all of the DISH Home Interactive features, or access other services from DISH.
  • Page 44: Connecting The Receiver To A Dish Antenna System

    Phone Jack to an active telephone connection. Phone System Setup You must also set up the receiver for your type of telephone system (touch-tone or rotary/pulse dial), and set a telephone number prefix, if you need a prefix to make an outside call.
  • Page 45 ATELLITE either your switch or your LNBF in your existing system. : If you are installing your receiver into a system with DISH Pro Note LNBFs (and/or switches), you can have as much as 200 feet of cable between the LNBF and the receiver.
  • Page 46 If the answer is yes, select Locked Point Dish Yes. 9. After you select Yes, the receiver begins taking a software upgrade. You will see a Warning that Vital program information will now be . You will also see a status bar showing the downloaded into your receiver progress of this upgrade.
  • Page 47: Optional-Connecting Vcrs To The System

    Nearby TV Connecting a VCR to the Nearby TV 1. Connect a coaxial cable from the output on the receiver to the CH 3-4 OUT nearby VCR’s tuner port. 2. Connect a coaxial cable from the output on the VCR to the nearby TV’s tuner input.
  • Page 48: Optional-Connecting To An Off-Air Antenna Or Cable

    TV distribution equipment. When adding this connection, the FCC requires that your install appropriate equipment between the off-air antenna/cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming (see FCC Compliance in the Appendix).
  • Page 49: Optimize Your Remote Controls

    Optimize Your Remote Controls Change the Address When you receive your system, both remote controls and the receiver have been set to communicate on address 1. However, because UHF signals travel long distances and go through walls, a neighbor’s UHF Pro remote could control your receiver by mistake if they are on the same address.
  • Page 50 TV connections as described on page 31. Otherwise, obtain a 10 dB attenuator (you can buy one from an electronics parts store).
  • Page 51: Setting Up Tv1 To Operate In Uhf Pro

    Setting Up TV1 to Operate in UHF Pro Setting Up TV1 to Operate in UHF Pro You can set your receiver to operate your TV1 using another UHF Pro remote control (sold separately) by completing the following instructions: If you set up your receiver to operate the...
  • Page 52: Setting Up Tv1 To Operate In Ir

    Chapter 2 Receiver Description and Installation Setting Up TV1 to Operate in IR The following instructions describe how to set up TV1 to operate only via IR, which usually is the default operation. 1. Perform the following with an existing remote control: screen by pressing MENU-6-1-6 on the a.
  • Page 53: Chapter 3 - Using The System

    TVs connected to the Single Mode satellite receiver but provides dual tuner features like PIP. You can tell you are because the SINGLE front panel indicator will light and the Single Mode...
  • Page 54 TV1 outputs. While using this feature, both the green 1 and blue 2 remotes for your satellite receiver can control what is displayed on all TVs connected to the system. The following...
  • Page 55 : If you do not want to display programming on any other TV besides Note TV1 and you do not want Remote Control 2 to control the receiver, select . The following screen is displayed on remote TVs when Disable View...
  • Page 56 Dual Mode the Front Panel Locks to prevent • Nearby TV—Programming from the receiver is delivered to the TV near the the Mode from receiver using short audio/video cables. being changed accidentally. See •...
  • Page 57: Using The Remote Controls

    The following section describes how to use the remote controls with your Control 1 is used to satellite receiver. The remote control must be in SAT mode for the buttons to control TV1 menus control the satellite receiver. You can also use the remote to control your VCR on the nearby TV.
  • Page 58: Arrow Buttons

    NTENNA ABLE connections, use this button to switch the receiver HANNEL output between the satellite programming and another video HANNEL signal such as cable or broadcast TV antenna connected to the receiver’s TV A NTENNA ABLE Arrow Buttons • Change channels while watching TV—Press the UP and DOWN ARROW buttons.
  • Page 59: Info Button

    Press the SELECT button to select the option you highlight in a menu. Recall Button Press the RECALL button to go back to the last satellite receiver channel you were watching. Press it again to switch between the last two satellite receiver channels you were watching.
  • Page 60 Press the STAR button to: • Open the menu. DVR Events • Backspace without deleting while using the feature (see Search on Search page 87). Zero Button Press the ZERO button to forward space while using the search function of your receiver. Page 54...
  • Page 61: Recover Button

    Recover Button Press the RECOVER button if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described below, the remote control sends commands to your TV to change channels or video inputs to try to get you back to watching satellite programming.
  • Page 62: Using The Menus

    Using the Menus The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus...
  • Page 63 Using the Menus • Use the matching buttons on the remote control: – Open the Program Guide – When watching a program, open the menu. Themes and Search Page 57...
  • Page 64 Favorites List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select the option. If you do not want to save any changes, select Save option to discard all the changes made in the menu.
  • Page 65: Selecting A Choice In A Menu

    Using the Menus There are two types of lists: • A single-choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple-choice list allows you to select more than one choice at one time.
  • Page 66: Changing Channels

    If the list Program Guide Favorites List All Chan is active, the Program Guide shows all of the channels available from DISH Network. If the list is active, the displays only the All Sub Program Guide channels in your subscription.
  • Page 67: Scrolling Through The Program Guide

    Using the Program Guide Changing the Channel in the Program Guide Tip: When using the Program Guide, do Press GUIDE to open the Program Guide you want to know who is in the movie you’re about to watch? Press the INFO button to find out.
  • Page 68: Displaying Program Information

    Browse Banner programs are available without changing the program that you are watching. The receiver displays information on the program you are watching at the top information at the bottom of the TV screen. Browse Banner...
  • Page 69: Using The Browse Banner

    Displaying Program Information Using the Browse Banner Tip: When using the 1. Press the BROWSE (RIGHT ARROW) button to open the Browse Banner, do Browse Banner you want to know when the movie you’re about to watch was made? Press the INFO button to find out.
  • Page 70: Using Favorites Lists

    Favorites List Program Guide the channels in that list. Also, the receiver skips channels that are not on the list when you use the remote control UP or DOWN ARROW button to change channels. • contains all the channels. You cannot make...
  • Page 71 Using Favorites Lists Creating or Changing a Favorites List You can create, add channels to, and remove channels from a Favorites List 1. Press the MENU-8-3 to open Favorites 2. Select the that you want to create or change. Favorites List : You cannot modify the lists.
  • Page 72 : This works only if you have added channels to the . If you Note Favorites List have not created any , pressing the GUIDE button switches the Favorites List receiver between the All Chan All Sub Page 66...
  • Page 73: Using Timers

    Using Timers Using Timers Event timers let you set up the receiver to tune in future programs and/or record them with the DVR features. An “event” is a program, sports event, pay per view movie, or anything else on satellite TV.
  • Page 74 • Select to customize the features. Options Quick Recording – —The receiver will record until you Stop Recording Manually press STOP. – —You can set the stop time for the recording. Extend End Time Page 68...
  • Page 75 Setting Up a Manual Event Timer from either TV output. 1. Press the MENU button. 2. Select the option. Timers 3. Select the Create option. The receiver displays the Create a Manual Event menu. Timer PAGE Tip: Use the 4. Select a option.
  • Page 76 If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. The receiver also displays this screen if a program time has changed, causing one timer to overlap another.
  • Page 77 You can create a limited number of event timers. If you try to create more, the receiver displays a menu giving you the option to delete an existing timer. If you do not delete an existing timer, you will not be able to create any new ones.
  • Page 78 You can create a manual event timer for a locked program without entering the password. However, if you do this, when the event timer operates the receiver may display only an error or password entry menu.
  • Page 79: Watching One Program While Recording Another

    , the VCR will record only that menu. Timer Event Timer Performance when the Receiver is Off If the receiver is OFF at the time an Auto-Tune or DVR Event Timer is scheduled to operate, the receiver will turn ON. Watching One Program While Recording Another...
  • Page 80 8. Select a program that you recorded earlier (one that is not recording now), then select Start Over 9. You should now be watching a pre-recorded program while the receiver is recording the other two events (programs). Page 74...
  • Page 81 Dual Mode with Record Plus Another feature that adds flexibility to the way you watch TV is Record Plus When is enabled, you can decide which receiver output ( Record Plus ) will record your events. This feature is available in only.
  • Page 82 —The receiver stops recording at the end Record the Entire Event of the event. This selection is available only if the receiver was tuned to the channel at the beginning of the program. 5. Press GUIDE on the remote. Use the...
  • Page 83 8. Select a program that you recorded earlier (one that is not recording now), then select Start Start Over 9. You should now be watching a pre-recorded program while the receiver is recording the other two events (programs). Page 77...
  • Page 84 5. Select a program that you recorded earlier (one that is not recording now), then select Start Over 6. You should now be watching a pre-recorded program while the receiver is recording the other events (programs). Page 78...
  • Page 85 Create Timer Remote Control 2 is used to control 5. The displays which satellite receiver output is scheduled to Program Guide TV2 menus on the record the event. When is enabled, the satellite receiver Record Plus remote TV(s).
  • Page 86: Using The Dvr Features

    Use Auto Recording Turn on the receiver and tune it to a channel. Then you can use the remote control’s DVR buttons. : When you press any one of these buttons, you’ll see a small sign on the Note TV screen.
  • Page 87 Using the DVR Features On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.
  • Page 88 Using the System Use On-Demand Recording Turn the receiver on and tune it to a channel. : If you record a locked program while you have the receiver locked, you’ll Note have to enter the password to play back that program.
  • Page 89 To view one of these • If you hide adult channels and lock the receiver, this menu doesn’t list events, just select it. any adult programs by name. You can then start the recording over •...
  • Page 90 Chapter 3 Using the System On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.
  • Page 91 The receiver needs more room to record programs with more action. So, the total recording time is not exact. • After about two hours, the receiver starts to record over its oldest audio and video to have room for new audio and video. •...
  • Page 92: Copy Recordings To Videotape

    If the receiver needs room to record a new event, it’ll record over the oldest “unprotected” recorded event(s) to make room. – If the receiver is out of room, and you do not let it record over any old recorded events, it will not be able to record a new event. –...
  • Page 93: Using Themes And Search

    Using Themes and Search Using Themes and Search feature of your receiver makes it easy to find Themes and Search programs to watch. This menu allows you to search for programming by themes (movies, sports, etc.) or by key words used in the program information.
  • Page 94 Chapter 3 Using the System Search 1. Open the screen by doing one of the following: Search • Press the POUND (#) button on the remote control. • While watching a program, press the LEFT ARROW button to display the menu.
  • Page 95: Search History

    Search screen. Results : If you select a program that is on now, the receiver tunes to that Note program. If you select a program that is on in the future, you will have to set a timer. See page 67 for more information on using event timers.
  • Page 96: Using Locks

    Locks displays a message prompting you to enter the password. • The receiver allows you three tries to enter the correct password. If you fail to enter the correct password, the receiver does not allow more tries for several minutes.
  • Page 97 To lock Locks the receiver, you must first create a password. If you forget your password, you will need to speak with a Customer Service Representative. If you have a Personal Identification Number (PIN), you will need to give it to the Customer Service Representative.
  • Page 98 Using the System 4. Enter and verify a password, using the NUMBER PAD buttons. The receiver displays stars (*) as you enter the digits of the password. When you enter the fourth digit of the password, the receiver highlights the option.
  • Page 99 Using Locks PG—Parental Guidance Suggested. Some Material May Not Be A PG-rated motion picture should be investigated Suitable For Children. by parents before they let their younger children attend. The PG rating indicates, in the view of the Rating Board, that parents may consider some material unsuitable for their children, and parents should make that decision.
  • Page 100 Chapter 3 Using the System admitted. NC-17 does not mean “obscene” or “pornographic” in the common or legal meaning of those words, and should not be construed as a negative judgment in any sense. The rating simply signals that the content is appropriate only for an adult audience.
  • Page 101 7. To unlock a rating code, highlight the code and press SELECT. 8. Select the option to save the changes. Done 9. If the receiver is not locked, you must lock it to put the locks you just created into effect by selecting Lock System Creating or Changing Channel Locks You can lock any channel, including pay per view channels.
  • Page 102 7. Select the option to save the changes. Done 8. If the receiver is not already locked, you must lock it to put the locks you just created into effect. Locking and Unlocking the Receiver Front Panel (TV1 Only) his keeps anyone from using the front panel buttons, but it does not lock the Tip: Remote remote control buttons.
  • Page 103 As soon as you enter the fourth digit of the password, the receiver highlights the option. Press the SELECT button. 4. Select the option. Lock PPV Unlock PPV 5. If the receiver is not locked, you must lock it to put the lock you just created into effect. Page 97...
  • Page 104 3. If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the option.
  • Page 105 9. Enter the new password again for confirmation, using the NUMBER PAD buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver option. Press the SELECT button.
  • Page 106: Personal Identification Number

    To use this feature, make Caller ID sure you have an active telephone line connected to the receiver and that the feature is enabled on the line. After you turn on on your...
  • Page 107: Resetting Receiver To Factory Default Settings

    Nobody can reset the receiver to bypass a receiver lock. If you want to reset the receiver to be the same as when it was shipped from the factory, do the following: 1.
  • Page 108: Changing Program Languages

    An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver. 1. Press the MENU button.
  • Page 109: Updates

    Updates Updates Your satellite receiver is set to turn itself off at 3:00 a.m. so that it can receive updates to the . To change the update time, complete the Program Guide following: 1. Press the MENU button. 2. Press 8 to open Preferences 3.
  • Page 110: Control Other Devices With The Remote Controls

    Using the Remote Controls on page 47. Tip: Remote You can set up both remote controls to control the satellite TV receiver and up Control 1 is used to three other devices each. These devices can be a TV, a VCR or DVD player, and control TV1 menus a third (auxiliary) device.
  • Page 111: Set Up The Remote Control

    Control Other Devices with the Remote Controls Set Up the Remote Control 1. Turn the device on. Use the device’s front panel buttons or its remote control. 2. Find the brand name of the If the brand isn’t listed, see Scan for device in the tables starting on Device Codes on page 106.
  • Page 112: Scan For Device Codes

    Chapter 3 Using the System 9. Turn the device back on and Sometimes the blank POWER try some other buttons to button works when other buttons make sure they work. If the don’t. code works for other buttons, stop here. 10.
  • Page 113: Check The Device Codes

    Control Other Devices with the Remote Controls 6. Press the UP or DOWN As you press the UP or DOWN ARROW button repeatedly ARROW button, the remote is until the device turns off. trying each code in the memory to see if it can turn off your device.
  • Page 114: Remote Control Buttons

    Using the System Remote Control Buttons Control the Receiver When you get the remote, it’s already set up to control the receiver. However, you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons.
  • Page 115 Control Other Devices with the Remote Controls Volume Button Press this button to raise (+) or lower (-) the TV sound volume. Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV. : These buttons do not change the channels on the TV if the remote control Note is in limited mode.
  • Page 116: Power Button

    Chapter 3 Using the System Control a DVD player (or VCR or Blu-ray Disc Player) Only the buttons described here control a VCR or a DVD/BD player. Some of the buttons described here may not control your VCR or DVD/BD player. See the user’s manual that came with your VCR or DVD/BD player for information about the features.
  • Page 117 Control Other Devices with the Remote Controls Recall Button Press the RECALL button to go back to the last VCR-tuned channel you used. Press it again to switch between the last two VCR-tuned channels you used. DVD/VCR Buttons • Press the BACK button to rewind a videotape or reverse a disc. •...
  • Page 118: Mute Button

    Press the VOLUME button to raise (+) or lower (-) the audio volume. Up and Down Arrow Buttons Use UP and DOWN ARROW buttons to change channels on a tuner or audio receiver. Select Button The SELECT button works as the INPUT SELECT button for the tuner or audio amplifier/receiver. Page 112...
  • Page 119 Control Other Devices with the Remote Controls Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV, the mute and volume buttons control the TV volume. However, if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting, you can set up the remote to control the auxiliary device’s volume instead of the TV’s volume.
  • Page 120: Sat Auto-Tune

    TV being set to the wrong channel. Using the SAT Auto- Tune feature helps prevent these screen issues from occurring on TVs connected to the receiver’s modulated output (usually TV2). Use SAT Auto-Tune to program the correct TV channel for satellite viewing into the remote control.
  • Page 121 Control Other Devices with the Remote Controls Removing SAT Auto-Tune Channel 1. Press and hold the TV Mode button until all four Mode buttosn are lit. 2. Press STAR (*). 3. Enter 00 or 000. 4. Press POUND (#). TV flashes three times to indicate SAT Auto- Tune has been removed.
  • Page 122: Testing The System

    Done Dial Out receiver can make a toll-free call to the Customer Service Center. Press the remote control SELECT button to start the call. The receiver displays a message asking you to wait until the call is done. When the call is done, select the option to exit the test menu.
  • Page 123 Testing the System Resetting Your Receiver 1. Press and hold the receiver POWER button until the front panel lights blink. 2. Release the POWER button. The receiver takes several minutes to reset, displays the message “Acquiring Satellite Signal,” may download the Program Guide, and then returns you to programming.
  • Page 124 Chapter 3 Using the System Notes Page 118...
  • Page 125: Chapter 4 - Reference

    Display the System Info menu to find these numbers (See Ordering Your Programming on page 6). Also, write down any error messages that the receiver displays on the television screen. Page 119...
  • Page 126 If this does not work, do the Check Switch test. • The receiver may not yet have • If you have authorized the receiver, wait a few minutes to see if been authorized via the satellite the message is removed. Make sure that all required cables are signal.
  • Page 127 • The satellite dish may have • If you have authorized the receiver, wait a few minutes to see if moved so that it is no longer the message is removed. Make sure that all required cables are picking up the satellite signal.
  • Page 128: Dish Pro Twin Lnbf

    Line) phone line. • You may have set up the receiver • If you want to reset the receiver to its factory default settings, to reset itself back to the “factory select the Yes option. If not, select the No option.
  • Page 129: Using The Remote Control

    • Vary the tilt angle of the receiver's UHF antenna. Locate the UHF antenna tip away from other electronics equipment or metal surfaces, even if separated by wooden shelving.
  • Page 130: Hearing A Program

    TV set, but you do • The audio connections may not not hear any sound. • Check the audio connectors and cables from the receiver to the be properly connected. TV or the sound system. • Check the TV speakers or the sound system.
  • Page 131: Watching A Program

    Make sure that the TV’s text mode and closed captioned features are turned off. • If the TV is connected to the receiver using the RCA-type or S- • The TV may not be set to display Video connections, make sure the TV is set up to display from from the correct input.
  • Page 132 Guide or Browse programs scheduled for an • Turn the receiver off for about ten minutes. This will allow the Banner, but find you extended, but not unlimited time Program Guide to be updated.
  • Page 133 What to Do Happening You set a lock (for • You may not have locked the • You must lock the receiver to apply any lock that you have set. example, a lock on receiver. programs by ratings), but the lock does not take effect.
  • Page 134: Buying A Pay Per View Program

    The receiver cannot connect • Maybe the receiver is connected to • Install a DSL filter between the receiver and the telephone wall to DISH Network. a DSL (Digital Subscriber Line) jack.
  • Page 135: Using Event Timers

    You set up an event timer, • The program time may have • If the receiver is ON and finds an event timer overlap, it will display the Event Timer Scheduling Conflict menu. You but the timer does not changed so that the event timer operate at all.
  • Page 136 Use the DishDVR Recorded Events menu to “protect” an on-demand receiver is missing and the receiver needs room to record a new recorded program. This means the receiver will ask you before it records over programs you program, it may record over that recorded that recorded program.
  • Page 137: Device Codes

    Device Codes These tables contain the manufacturer codes for programming the remote to control your TV, VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases, codes may operate some but not all buttons shown in this guide.
  • Page 138 Chapter 4 Reference Codes Codes Codes 504, 505, 506, 542, Pioneer 502, 548, 576, 636, Signature 571, 573, 627, 652, 637, 648, 652, 654, Silver 653, 654, 656, 728 Simpson Midland 501, 646, 658, 676, Portland 505, 526, 573, 652, 725, 730 653, 654, 658, 727 Solavox...
  • Page 139 Device Codes Codes CODES CODES Wards 536, 573, 607, 645, Finlandia 544, 588, 675 650, 652, 653, 654, Finlux 549, 556, 588 Multitech 579, 588, 591, 675 656, 675, 682, 690, 715, 723, 724, 729 Fisher 549, 581, 584, 588, 610 562, 581, 592, 594, 682 White Westinghouse Fuji...
  • Page 140 Chapter 4 Reference TV/VCR Combo CODES DVD Players Codes Singer Programming for Funai : Program combination devices Sony 500, 501, 502, 768, 778 the remote control in TV mode General Electric 702, 703 and then in DVD/VCR mode Sylvania 554, 556, 567, 588, Go Video 692, 693, 822 678, 756...
  • Page 141: Tv/Dvd Combo Codes

    Device Codes TV/DVD Combo Codes DVD Players Codes Tuner/Amplifier Codes Programming for Technics Panasonic 643, 644, 652, 783, combination devices 797, 798, 799, 808, 810, 815, 816, 817, Program the remote control in Techwood 818, 819, 820, 821, TV mode using the TV Code 822, 824, 825, 826, Toshiba 616, 646, 672, 735,...
  • Page 142 Chapter 4 Reference TV/DVD/VCR Codes Program the remote control in TV mode using the TV code and then in DVD/VCR mode and then in AUX mode (press 2 before entering the VCR code) using the VCR code. TV/DVD/ TV Code Code Code Panasonic...
  • Page 143: Appendix

    EchoStar warrants any such replacement parts against defects in materials or workmanship for the remaining part of the original warranty period. Note: "Parts" means items included in this package, which may include the satellite dish assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include other parts purchased separately.
  • Page 144: If You Need Assistance

    If You Need Assistance Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the System Info screen to find these numbers.
  • Page 145: Residential Customer Agreement

    To view this Residential Customer Agreement in Spanish, please visit dish.com or call us at 800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite dish.com o llame all 1- 800-333-DISH (3474) y le enviaremos una copia.
  • Page 146 We may change, limit, suspend, disable and/or remove your ability to access the Internet using your receiver at any time without notice. We may also limit or restrict the websites and information that you may access on the Internet using your receiver at any time without notice.
  • Page 147 B. Additional Tuners and Receivers. We may choose to allow you to place additional receivers on your account. If we allow you to do so, each additional receiver will be authorized to receive the same Services as your initial receiver, subject to the limitations of your television equipment.
  • Page 148 Equipment. Options to return your Equipment include, but are not limited to, the use of a shipping label and empty box provided by DISH Network by paying a Box Return Fee (as detailed in Exhibit 1) (which price is subject to change at any time) or scheduling a DISH Network in-home service call to remove the Equipment by paying a Service Call Fee (as detailed in Exhibit 1) charge (which price is subject to change at any time).
  • Page 149 DISH Network with your social security number. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any credit reporting agency.
  • Page 150 In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable Package Plan Agreement, you agree to pay the fees listed in the table below (“Fees”) if and when applicable. DISH may change these Fees, increase or decrease these Fees, or impose additional Fees at any time upon notice to you.
  • Page 151 You do not subscribe to applicable required Access Fee minimum programming. TV2 Receiver $5.00 You purchase or lease a dual tuner receiver and it Connection Fee is not connected to a phone line and/or a broadband network. DISH 500 Upgrade Fee $5.00...
  • Page 152: Fcc Compliance

    Staying Legal Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this receiver to enable it to receive encrypted (scrambled) television programming without payment of required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for five years, or both.
  • Page 153: Radio Interference

    Signal Strength Present at the Television The attenuator provided with the satellite receiver will limit the signal present at your television set to below the FCC signal strength limit of 75.6dBuV. If you choose not to install the provided attenuator, you must ensure that the signal strength present at the TV set does not exceed 75.6dBuV.
  • Page 154 Appendix Notes Page 148...
  • Page 155: Index

    Arrow Buttons Confirm Remote Control 1 Operation Arrows/Select Attach a UHF Antenna Confirm Remote Control 2 Operation Attach a UHF Attenuator Attenuator Connecting the Receiver to the Phone 80, 85 Auto Recording Line 69, 79 Automatic Event Timer Conventions Document...
  • Page 156 Factory Default Setting Factory Defaults Favorites Languages Favorites Lists Changing Activating List of Choices in the Menus Changing Locking and Unlocking the Receiver Creating Locking Pay Per View Dual Mode Locking Receiver Front Panel Naming 11, 90 Locks Single Mode...
  • Page 157 Connecting Setup Mode Indicator Phone System Power RCA and S-Video Connections Picture in Picture (PIP) Recording Remote Control Point Dish and Check Switch 3, 30 Remote Control 1 Power Remote Control 2 Preferences TV1 Connections Program Banner TV1 Power Displaying Information...
  • Page 158 18, 68, 75 Record Plus Removing SAT Auto-Tune Channel Recording 35, 55 Recover Button Remote Antenna Resetting the Receiver to Factory Remote Control Default Settings Enabling and Disabling SAT Auto-Tune Resetting Your Receiver Other Features Residential Customer Agreement Removing Auto-Tune for DVD/VCR...
  • Page 159 Troubleshooting Tables 18, 73, 78 Program Guide Buying a Pay Per View Program Scrolling Through the Program Guide Changing Channels DISH Pro Twin LNBF Search Hearing a Program History On-Screen Messages Selecting a Choice in a Menu Using Event Timers...
  • Page 160 TV-G Rating TV-MA Rating TV-PG Rating TV-Y Rating--All Children TV-Y7 Rating TV-Y7-FV Rating UHF Antenna Unlocking Pay Per View Unlocking Receiver Front Panel Unlocking the Receiver Updates Using DVR Features Using Quick Record VCR Codes Warranty Watch and Record Welcome!